Fix & Optimize

Hola, he visto esta pregunta en un tema pasado y no ví que hubiera resolución y estoy teniendo el mismo inconveniente, voy ser muy claro para no dejar duda de lo que pasa, yo tenía enlazados mis audífonos Sonos Ace a un celular, los audífonos aparecían en la App de Sonos sin problema, ahora compré un celular nuevo, enlace los audífonos a ese celular nuevo y por Bluetooth todo bien, los audífonos se reconocen y se escuchan, el problema es cuando los quiero emparejar en mi nuevo celular a la App de Sonos, los audífonos simplemente no se detectan y si lo hacen no pasan de la pantalla que dice ”estamos preparando tus Sonos Ace”, ví que este problema se intentó resolver contestandole a una chica que simplemente no necesita la App para emparejarlos al nuevo celular, con el Bluetooth y el multipunto basta, pero eso es inaceptable, si te vas a cambiar de celular es obvio que quieres descargar la App y que los audífonos los puedas manejar desde ahí. Antes de que den una de estas opciones les qu

she has two sonos ones can u add “not group” so mini sub - then press add two sonos ones so that the crosswire? kicks in with the mini sub actually engaging with the ones and not just grouping ..integrated not grouped..    

I made a similar thread a while ago but that was only when selecting dolby atmos.on the PS5 where the dialoge volumes were not balanced. However in the game Metaphor on the PS5 it does not matter what sound profile I select on the console, dialoge volumes are randomly painfully loud. I think it’s when it comes from the side channels. The worst example is a common one. This is a turn based RPG, so the characters will talk in combat. For example if you heal all characters, they will say a sentence as a way of thanking, but since the heal goes from one to the next, the sound can switch channels mid way if the sentence is long enough. What this does is that it becomes really loud at the end of the sentence. This happens a lot once you get 4 party members, especially the last member who says long sentences. It’s really annoying and caused me to use the TV audio, it’s that bad. Another example is NPCs talking in tows, sometimes it’s just way too loud, I thought this was a flaw of the game bu

My Sonos One S/L is crackling, clearly a bad build. Called Sonos, theyv’e offered me 30% off buying a new one (what an insult) but it’s out of warranty.Can anyone help with any DIY solution to try fix the rattle rather than throw it in the bin?I’m now worried about the other Sonos One, One Era, Beam and Roam that I also have will progressively fail the same way with no comeback.I regret these purchases, should have bought an established brand with history and longevity.

I’d like to suggest for a future enhancement to the Sonos Desktop App, some changes to the volume sliders. Unlike the Mobile App it does not show any numerical values and the sliders can be difficult to adjust using a mouse and there isn’t anything like a simple +/- button either. This would be helpful when trying to match multiple speakers to the same volume level or setting ceiling speakers at a different level than the TV connection.Also, this is probably unlikely, but if there would be a way to run the Desktop App through Windows Loudness Equalization that would be amazing, since Sonos has long claimed it is impossible to do loudness equalization and the “option” within the app (mobile and desktop) is useless.

Hi Sonos,I have two ERA 100s and a roam in my living room, connected by bluetooth to my PC. Everytime I start or shut down my PC my speakers, naturally, connect or disconnect via bluetooth. Every time that happens my speakers play the sound-effect you might know. The issue is, that sound effect is VERY loud and there is no way to disable that or make it quieter. I usually go to bed about an hour after my partner. Imagine the thrills i get from my speakers blasting the flat at night when i shut down my PC. I find it frustrating that there is no way disabling this. I chose to spend money to adopt the SONOS ecosphere, but i get less flexibility I would have from cobbling together no-brand chinaware. Its funny. I am working in product management and am currently making sure my product does not impede the personal life of its users. A pity I dont get the same courtesy as a user. Please, Sonos, can we push this feature request a little further up the backlog? I would be fine having the cues

I also have the problem reported elsewhere that CBC doesn’t show in thenewly updated Sonos app. Just a comment that CBC works fine under NOSON, the linux unofficial app. 

Undrar om min äldre Symfonisk går att ansluta utan WIFI och i stället använda surf i mobiltelefonen  ? 

I currently have  a Gen2 amp running two Bose freespace 51’s for my backyard audio. I want to upgrade to the Gen3 amp and am considering replacing the Bose speakers with the Sonance Omni-6t 360 degree in ground speakers since the Bose speakers cannot handle the additional watts that the Gen3 amp pushes. Anyone running this setup? 

Spent hours with level 2 engineer who had escalated to level 3 engineers. They went through my router settings and changed everything but still could only connect 1 speaker to the system and then any other speaker would error out on setup and say no sonos devices found on mobile device network. The next morning I figured what the heck I will stop using the Nord Secure DNS servers. After making this change was able to setup all devices as normal.

Hi all,I recently changed my Wi-Fi router, and now my Sonos system won't connect to the new network. I've tried rebooting the speakers and using the Sonos app to reconnect them, but nothing works. The app keeps saying it can't find the system.Here's what I've done so far:Updated the Sonos app to the latest version I tried both the iOS and Android apps Powered off and restarted my speakers Attempted to connect via Ethernet (works temporarily, but I need them on Wi-Fi)Has anyone else run into this after switching routers? Are there any steps I might be missing to get them reconnected wirelessly?I really appreciate any help you can provide.

I am dumping the Sonos products after they ruined it with the new app.  It never works correctly. Whoever made the new app should have been fired 

Compré un era 100 y una arc ultra en usa; luego sume otro era 100 pero esta vez lo compré en Italia. El cual me entero una vez que estoy en Argentina que no es compatible con la barra arc ultra por ser de diferentes regiones. Llame a Sonos y me dicen que ellos no pueden hacer nada. A alguien se le ocurre algo? 

sonos Android app 80.23.9sonos OS 85-0-65270Android 14 Kernal 5.10.218 A minor but annoying problem with the Android App,  if you delete a playlist it will stay cached as an entry until you close and re-open the app.Thus if you want to delete a playlist and store a new one with the same name (as I was trying to do) then having deleted it when you go to add it as a new playlist the old one is still shown and it wont let you overwrite it.   You have to close and reopen the App to clear it. 

When is Sonos going to reinstate the battery life indicator for Move when in Bluetooth mode? Since the App update it’s disappeared. I thought it would have been done by now. 

Has anybody tried the Sonos Ace (True Cinema functionality) via each the Sonos Ray, Beam and Arc?I’ve looked up the spec for each soundbar and can’t quite find the information I think would be necessary for gauging whether or not there would be any difference in the headphone listening experience, per soundbar, in True Cinema mode.For example, does the Arc have a superior means via which to measure/replicate room acoustics? Does the Arc have any other relevant superior elements in its specification (for example, quality of audio transmission via bluetooth, quality of atmos encoding to account for room acoustics) that mean the headphone listening experience (in True Cinema mode) would be any different compared to, for example, the Ray? If there is any difference, is it quite significant?And a final question: if one wanted to have a hybrid system with Ace headphones and, for example, a Sonos subwoofer (perhaps using ‘aware’ mode via the headphones, or - it one exists - some other Sonos p

One gesture that could improve customer perceptions quite easily would be to allow people who have no interest in subscribing to Sonos Radio to remove it from their app search results. Adding this option would underscore the value Sonos places in the user experience on what is supposed to be a premium product, and by saying “we get it, you don’t want to be continually sold to when you are trying to find music you already own” would be a popular gesture while we wait for the full functionality of the previous app to return.

So we’ve got a bit of a weird setup, which is one big living room / dining room / kitchen area, which is all windows on two sides. We have the TV mounted on a column in the corner of the two window-walls, with the Arc Ultra right under it (both facing diagonally inwards). The couch, however, is facing east-west. Picture below, with the primary listener (i.e. moi) highlighted in green. TV/Arc circled in red:  Struggling with where to put the Era 300s. Options:Doing A/B, C/F, or D/E would place them aligned with walls and couch, but diagonal to Arc Doing B/C would somewhat mimic the angle of the Arc, but misaligned with the room In either case, which direction would we face them? Or crazy thought -- put the Arc on the window sill at X displacing it from the TV (which must stay on the column in the corner)?Suggestions and rationale would be greatly appreciated. Thank you!   

Hi - I’ve seen a few posts from last year relating to the Sonos ace mic issues on video calls when using MacOS.I’m having the same problem- are there timelines on the fix?

Jeg har i længere tid oplevet problemer med min Symfonisk Sonos-højtaler fra IKEA, og her er en oversigt over nogle af de udfordringer, jeg står overfor: Højtaleren viser ofte beskeden "Kan ikke oprette forbindelse til Apple Music", selvom der ikke er nogen synlige problemer i iTunes. Ifølge enhedens egne oplysninger er forbindelsen til mit trådløse netværk “stærk”, og problemet løses heller ikke ved at tilslutte den via netværkskabel. I samme stil får jeg jævnligt fejlmeddelelser som "Kunne ikke udføre handlingen, prøv igen", hvilket nogle gange fortsætter i flere timer uden bedring. Derudover påstår den af og til, at musikken ikke er korrekt kodet, selvom jeg udelukkende afspiller indhold fra Apple Music eller P4 – altså ingen lokale eller manuelt tilføjede lydfiler.

Hello all, I’m on the latest version of the Android app and latest version of Plex but I have found that my Plex playlist “Most Recent Podcasts” (which is in fact a playlist of recent downloads of MP3 files from various podcast apps rather than a straight “podcast” feed) can’t be opened from “Recently Played” -- it gives the error “Something went wrong” -- but if I find it in Sonos Favourites under Playlists, it opens just fine. It looks like Recently Played doesn’t save enough information or the wrong information to open the list despite it working fine from the Favourites section. Has anyone else seen this? And can Sonos do anything about this?

Hi I have Sonos Arc Ultra and Nintendo Switch 2 with latest firmware/software. The pairing works fine, and audio plays fine right after pairing. However, once disconnected, reconnecting from Switch 2 seems not working, until putting Ultra to pairing new device mode again (which is a cumbersome manual step). Meanwhile Arc Bluetooth with Steam Deck seems totally fine; and Switch 2 connect with other non-SONOS bluetooth with no problem either. Anyone has similar experience? Any idea what may fix this?

Do you have an expected release date of when I will be able to control the Sonos device volume using the Android volume up/down buttons on the side of the phone?  Seems like very simple/common functionality, I’m surprised it doesn’t exist yet.Right now I have to unlock the phone, go into the app then change the volume.  If I’m doing this wrong, or missing something please let me know.The app version on my Android is 80.22.28 - June 4th, 2025 - so it’s pretty recent.

I have a playlist on YT Music with over 150 songs. When viewing the playlist, I cannot see any song past 100. Instead, the playlist repeats song 1 instead of song 101. I can scroll through this playlist infinitely, forever stuck with songs 1 to 100. This has been an issue since the app update. Please fix.

In the past I’ve had trouble getting truplay to work with my iPhone 13 but finally figured out that because I wear hearing aids, evidently it was using the microphone on my hearing aids instead of my iPhone so it would never complete the process. Once I shut off my hearing aids truplay worked fine with my iPhone.Hopefully this helps if someone is having the same issue.