Fix & Optimize

I am grateful that Sonos recently added lossless support on Apple Music. But it would be nice to also have the option to disable lossless for users who are experiencing streaming issues. I have a pair of Era 100s and Sub Mini that are pretty far from my router so they don’t have the most reliable WiFi connection. Before lossless support was added, I could stream Apple Music to these speakers with little to no issues. Now I can’t stream a song without the audio dropping out completely or skipping to the next song.

After adding an Arc Ultra, I’m now moving my original Arc to another room. I also have a Beam (Gen 2) in yet another room, and am trying to figure out how to best pair my subwoofers. One is a regular Sub (Gen 2), and the other is a Sub Mini.My first thought was to pair the regular Sub with the (original) Arc to keep the “higher end” gear together. However, the room the Arc is going in is significantly smaller than the room with the Beam (and there is a reason I want the Arc in that room, so that’s not a decision point). So maybe it’s better to use the Sub Mini in that room (along with the Arc)?I guess my real question is whether there is a functional tradeoff in using the Sub Mini with an Arc (relative to the regular Sub), other than overall power of the subwoofer. Would love to hear everyone’s thoughts.

Add Sonos feature to be able to see the song playing while iOS lock screen is on.  Having to pick up my phone to unlock it to view song/artist every time is wasteful and tedious.  

I own a pair of Black Sonos Ace headphones from new.  I’ve noticed the metal finish of the stems is now flaking off, so I get glitter debris coming off the headphones.  has anyone else had this issue, and if so how was it resolved? 

Can I Connect turntable to Play 5 and Play 3. is it a case that i need a Connect or Amp! The Play 5 is Gen 1 I therefore need to use S1 controller.

Unstall version 80.x from your deviceYou can download Sonos App version 16.1 as an APK-file here:https://en.softonic.com/download/sonos/android/post-downloadWhen the file is downloaded - and you have selected Install, you will be promptet to allow app installs  from Unknown Sources.When install is done, you should change tha above setting back to disable app installs  from Unknown Sources.  

I see the question posted previously but the discussion is closed and there is no fix!is the button going to be added as it used to be?  I have way too much music to add it all to a que. I get an error saying there isn’t enough room in the app. I have plenty of hard drive space. 

Hi,someone is selling unopened box ace as they got them as a gift. How do I make sure these are not fakes?is there a way? thank you 

I have a new router and all my equipment switched but not Sonos Speakers.  I uninstalled it then re-installed now you can’t get it to open.  This is awful.

It’s been months, and honestly since the app update, the app will show the music is playing but there is no audio coming out. I have to group the speakers to get the audio to start playing again and then after a few hours the audio will stop again.  I’ve re set, re booted, changed the wifi, re set the wifi, re downloaded the app, alternated the wifi channels on the app, sent diagnostics, asked for help in the chat and nothing has resolved. I’ve never had this issue but for months I cannot get them to consistently play anymore.  Chat keeps telling me “everything shows it’s up to date and fine” but it’s been not working for a while and I’m out of ideas. Any one else have similar issue? 

Last week, for about the 20th time in 2 years, my Sonos Play1 wouldn’t work.  App did nothing.  I tried to update the app, nothing.  I saw there was a new app, so I downloaded that. Tried to re-pair my speaker or whatever, nothing.  Then suddenly it works.  No problem.  Everything fine.  I think finally, a new app, this will be better.Today, nothing.  NOTHING.  Tried to re-set it, won’t work.  Won’t recognize it.  I’ve spent hours on this.  SO frustrated.  The speaker sounds great when it’s work (which is only maybe 50-60% of the times I’ve tried to use it).  Bluetooth would be so much easier!

I am writing to express my frustration and disappointment with the latest update of your app. Since the update, I have encountered numerous issues that have severely disrupted my experience:Speaker Detection Issues: The app intermittently fails to detect my speakers. They appear and disappear at random, making it impossible to manage them effectively. Grouping Problems: When I try to split the music in one room from the group, the remaining speakers stop working and cannot be re-grouped. This has rendered the multi-room functionality unusable. Playback Failures: None of the speakers will play music after attempting to manage them through the app. App Connectivity: The app frequently loses connection with the speakers and is unable to detect them again.Moreover, the support wait times are exceedingly long, often over 70 minutes, and the chat support has not been helpful in resolving these issues. This situation is unacceptable and has caused significant inconvenience.I urge you to provi

Hi, I just replaced my old Xfinity internet with AT&T fiber.  I’m using the same WiFi, a LinkSys Velop mesh system.  All me devices connected fine, but my Sonos Connects steadfastly refuse to connect.  I’ve rebooted, unplugged and replugged, cycled the modem and router, nothing.  My Play 1s connect fine.  Ideas? 

Got a sub gen 4 as a gift.  I have a Playbar (2018) and 2no Play ones set up as stereo set up. sub is compatible with the One’s but not playbar. There’s nothing wrong with the playbar and don’t really want to change it.  any recommendations on how to get the sub to work with the current setup.  I’ve tried grouping already. 

il giradischi è un planar p2 quale preamplificatore phono mi consiglieresti di comprare per conneterlo alla cassa 300 era grazie Moderator edit:Google Translate- the turntable is a planar p2 which phono preamplifier would you recommend I buy to connect it to the 300 era speaker thanks

I am having a problem with my Ace Headphones to connecting properly with my new PC.  They cut out and can’t keep a connection.  I have updated all of the drivers on the PC and have uninstalled the Ace from the PC.  Even did a factory reset on the headphones.  These work perfectly on both my MacBooks and my iPhone.  I am new to PC … but Sonos headphones should work with Windows, right? Can someone help a Mac guy with a PC problem?

There are a number of similar issues reported - and answered, so I can’t add my twopenn’orth, so here it is.I have large Sonos system and an extensive music library on a Synnas DS920+ with Plex. It has proved troublesome, and after moving from BT to EE, replacing the router, became more so. Playing became more intermittent, with ‘The connection to Plex was lost’ randomly appearing. One day suddenly it ceased to function alltogether and I raised case 06921049 with support (I haven’t managed to get back to support to tell them what the solution is yet). After hours of Sonos chat and diagnosis it eventually started working again without anything obvious having been changed, but was still randomly intermittent.I have now discovered that the answer is switching off uPNP support on the new EE router (which is similar but different to the old BTHub which allowed more flexibility in setup, and seemed to be much more responsive on the web interface. The EE kit is a retrograde step from the BT a

Hello,while reading about the possibility to connect speakers to a video projector (via the HDMI of a computer), I understood that a built-in delay in the Sonos system would result in a gap between image and audio (about 70ms). I have 2 questions :Would adjusting the synchronisation video/audio in VLC by 70ms solve the problem ; basically delaying the video by the same 70ms ? That issue affects only the speakers 100, 300 and Five, or is  it the same with the Arc ?thank you very much for your inputSébastien

I’m very confused!!! I have a Sonos arc connected to my lg HDMIearc port, now for example I have premium subscription to Netflix which should allow me to listen with Dolby Atmos but it doesn’t and none of the films that should be available in Dolby Atmos display Dolby Atmos, they just show 4k and HDR, can anyone help me with my dilemma 

I own a number of Play 5 Gen 1, Play 3, Play 1, Sub and Playbar. These are perfectly working qood products, that I have full intention to continue using with Sonos S1. I would like to share with the community how I manage to factory reset each unit and reconfigure them back, since the standard procedure didn’t work and Sonos S1 app couldn’t find them on the network. Looking through various resources on the Internet the general conclusion was that each and every unit I have are faulty and only good for recycling, which couldn’t be true. And I have prooved if.  To factory reset the unit make sure the unit is the only Sonos device on the network, connect it with Cat5 cable directly to the router. Make sure all other Sonos devices are be powered down.    Do the factory reset sequence (keep mute and volume up buttons pressed on powering up and keep them pressed for 60 sec). It has succeeded for each unit for me. Had the blinking green at the end.    If this is the first unit, do the initial

I have 8 Sonos Era 100s throughout my home which randomly start playing music at times. What can I look at to determine the cause? 

If i have a splitter earc and arc i can have a home cinema from sonos with tower speakers.Dual subs and eras 300 and arc ultra, but with the sonos amp i can have towers programed in front home cinema? or i need to create a home thetaer in the app with era 300 as back speakers surround and amp with towers fronts? 

The current App is just terrible.  Clearly put together by a bunch of incompetents, managed and led by people who are simply not up to the job.  The top person needs to be sacked, and then a clear out of most other employees.In the meantime, customers need to be heavily compensated.  $2000 per customer to start off with.Sonos investors: this company is once again sinking. I don't think it is going to bounce up again. I'd get in the liferafts whilst you can.

Hi Guys ..Received my Arc Ultra...Was struggling to connect my Amazon Assit to it ..Solution was remove Amazon Shopping App from phone...Then follow instructions ...Connected straight away ...Hope it helps 

Setup new insignia fire tv and Sonos beam 2 is not finding tv. HDMI’s cable is connected to hdmi1 (ARC). Mot finding. I can use the speaker to stream music from phone. any suggestions?