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Lsnmjb
Contributor I
November 3, 2024

sonos beam 2 can’t connectivity issues fire tv

  • November 3, 2024
  • 1 reply
  • 100 views

Setup new insignia fire tv and Sonos beam 2 is not finding tv. HDMI’s cable is connected to hdmi1 (ARC). Mot finding. I can use the speaker to stream music from phone. 
any suggestions?

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1 reply

Corry P
Corry P
Sonos Staff
November 8, 2024

Hi @Lsnmjb 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Beam not connecting to your new TV.

Please ensure that the TV's HDMI-CEC settings are enabled (TV Settings » Display & Sounds » External Inputs » HDMI CEC Device Control » select On

Then in the Sonos app, go to Settings icon » [room with Beam] » TV Setup (under Home Theatre).

If you are not using the HDMI cable that was supplied with the Beam, please try it.

I hope this helps.

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