I am having a problem with my Ace Headphones to connecting properly with my new PC. They cut out and can’t keep a connection. I have updated all of the drivers on the PC and have uninstalled the Ace from the PC. Even did a factory reset on the headphones. These work perfectly on both my MacBooks and my iPhone. I am new to PC … but Sonos headphones should work with Windows, right?
Can someone help a Mac guy with a PC problem?
Just a shot in the dark but you aren’t trying still connected to the other 2 devices you mentioned, are you? The ACE can only be connected to 2 devices at a time. You may want to go into your Bluetooth settings on either the phone and/or the MacBooks and either disconnect or forget the headphones from those other devices. It may be losing connection because it is prioritizing one of the other connections.
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