Contributor I

Era 100 Randomly playing music

2 replies
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I have 8 Sonos Era 100s throughout my home which randomly start playing music at times.
What can I look at to determine the cause?

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jgatie

Check for alarms, that would be the first culprit that comes to mind. If there aren’t any, within ten minutes of the music paying, submit a diagnostic, then contact Sonos support with the reference number. They can tell you the source of the music.

N

nik9669a

Senior Virtuoso

There have been issues for Spotify users, I believe. If a friend connects to your speakers, their access remains until it’s “broken” by you streaming from a different source (or something like that).

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