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I own a number of Play 5 Gen 1, Play 3, Play 1, Sub and Playbar. These are perfectly working qood products, that I have full intention to continue using with Sonos S1. I would like to share with the community how I manage to factory reset each unit and reconfigure them back, since the standard procedure didn’t work and Sonos S1 app couldn’t find them on the network. Looking through various resources on the Internet the general conclusion was that each and every unit I have are faulty and only good for recycling, which couldn’t be true. And I have prooved if. 
 

  1. To factory reset the unit make sure the unit is the only Sonos device on the network, connect it with Cat5 cable directly to the router. Make sure all other Sonos devices are be powered down. 
     
  2. Do the factory reset sequence (keep mute and volume up buttons pressed on powering up and keep them pressed for 60 sec). It has succeeded for each unit for me. Had the blinking green at the end. 
     
  3. If this is the first unit, do the initial system configuration. If it’s subseqeuent, then disconnect all units, but leave just one connected by the wire to the network. And add the new unit to your configuration. 
     
  4. And by doing this one be one I had my old Sonos up and running. 

I love Sonos, they were so disruptive with multiroom, streaming services integration and UPNP. I still love my system. If I were forced to buy the new hardware, I would go with competitive products, that have caught up in features. 

Note that a factory reset is almost never a good idea.  It doesn’t do anything a simple reboot will not do, and it erases important system information, not to mention diagnostic information which Sonos can use to determine a solution.  One should not be doing a factory reset unless instructed by a Sonos support person, or selling/giving their Sonos to another person. 

See this link for more: 

 

Did you create this post using AI?

A factory reset for a long time now does not require the mute and volume up button to be pressed simultaneously and certainly not required for 60secs.

I just shared the only approach that worked for me to configure my old Sonos system after I moved to another country. No other way has worked for me. So I have shared my experience with the community. This is purely written by myself and about my own experience. 

I just shared the only approach that worked for me to configure my old Sonos system after I moved to another country. No other way has worked for me. So I have shared my experience with the community. This is purely written by myself and about my own experience. 

 

I only added my post because 99.99% of the time, a reset does nothing to solve the problem, and is always destructive to system information and diagnostic data.  I’m happy it worked for you, but in my 15 years doing this, I’ve never seen a reset do anything that a reboot of a router/system in the correct order would not do.

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