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Older Sonos won’t connect to new AT&T fiber internet

  • November 8, 2024
  • 4 replies
  • 333 views

Hi, I just replaced my old Xfinity internet with AT&T fiber.  I’m using the same WiFi, a LinkSys Velop mesh system.  All me devices connected fine, but my Sonos Connects steadfastly refuse to connect.  I’ve rebooted, unplugged and replugged, cycled the modem and router, nothing.  My Play 1s connect fine.  Ideas?

 

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4 replies

buzz
  • November 9, 2024

How do the CONNECT’s connect to the network? Wired? WiFi?

Are you using S1 or the current software?

For the moment refrain from Factory Reset.


Stanley_4
  • Lead Maestro
  • November 9, 2024

  • Author
  • Contributor I
  • November 9, 2024

As I said in my question, I’m connected through WiFi.  I use the latest version of the app.


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  • Prodigy I
  • November 9, 2024

As I said in my question, I’m connected through WiFi.  I use the latest version of the app.

Have you tried hardwiring the Connects to your router?