Controllers and Music services

Sonos still cant find my playlists. I’ve followed all instructions, repeatedly: exported Windows 10 itunes playlists to .xml files, into 8the three pc folders i told sonos are my music folders. in fact, i dumped one of these playlists into a half dozen folders on the pc. And fof course, I’ve run the update library index repeatedly. None of this is working. Ironically, under Sonos imported playlists i do see several playlists from years ago, that no longer even exist n the pc.

I've got an ASUS RT-AC68U wireless router and am really struggling connecting to a music library on a USB.On my old router, I just plugged the USB in the back and entered the appropriate path when defining the music library location in Sonos and it all worked fine.With the new router, I can't figure out how to connect Sonos to the USB stick plugged into the back. The router's USB config utility gives me an option to setup a UPnP media server, which I've done (because I've read that Sonos is UPnP-compliant), but I don't know if that's the right thing to do. I still have no idea what the path is to the USB stick, or how to access it. I've downloaded and read the relevant section of the router manual, but I'm still stuck. The ASUS range of wireless routers is pretty common, so I'm hoping someone can help me sort out what should be a really simple problem.

I have a Sonos Beam. But for some days, after a few minutes of Tidal - Sonos connection without problems, the music stops playing and shows the error, “unable to play- connection to Tidal was lost”.My submit support diagnostics, have a confirmation number: 947434063

Have been using Google music for 2 years with no issue, but now I have switched over to Youtube Music and have authenticated my account. It’s *****. Inside the Sonos app, when I go to Youtube, there is nothing in the app. It says “no selection available”. There are no charts, lists, the ability to search… nothing. At one time it said ‘Playlists’, but that was the only option. Any idea how to fix this?   Moderator Note: Modified in accordance with the community guidelines.

I was forced to update to Sonos 2. Now Spotify will not connect to my speaker. Also can’t see spotify as an option on music services on the Sonos 2 app. Spotify just saying connecting but never does. Got latest updates to app no help. Any one got any ideas? Speaker is basically useless to me if I can’t get it to work. 

970426344 Hi All,  Have a Beam with play 1’s as surround, 2 further P1’s in the kitchen and dining room and a play 5 G2. Beam is connected via Ethernet to a TP Link Archer router (over power line adapter) and a virgin Superhub 3 in modem mode.  constantly having issues with Spotify pausing and starting again after what seems like buffering. Submitted diagnostics, any issues with Virgin been reported? Wifes about to go mad 

Hi,We have a Sonos Port in our living room, a Sonos One in our kitchen and an IKEA Symfonisk in our kid’s bedroom (all up to date). We usually listen to the live streamed radio station Sveriges Radio in the mornings. The stream keeps jumping, I think it’s back in time. More than an hour is my guess. This always happens out of the blue. Some mornings it doesn’t happen, some mornings it can happen so many times you just want to go buy and old school FM radio and retire the Sonos speakers (not really, but you get the frustration 😉).When this happens I’ve never found an issue with Sveriges Radio at status.sonos.com, it seems like it’s a bug somewhere. I don’t know if it’s on the Sonos side of things or at Sveriges Radio’s side, but it’s pretty annoying and I don’t seem to be alone.I searched the community before writing this, and found at least one person with the exact same issue. It’s in Swedish: https://en.community.sonos.com/old-sonos-svenska-forum-229125/naer-ska-sveriges-radio-boerj

Completed the iPhone update to iOS 14 over the weekend (I have an XR phone).  Sonos works fine, and I can access Tidal as a music service there. But when I access the Tidal App, the Sonos speakers are no longer visible. My options are only iPhone and Airplay/Bluetooth. I’ve tried reinstalling both apps, and reconnecting Tidal in the Sonos App. Any idea?

For about two days now the music I play through my Sonos system is not scrobbling to last.fm. Looking at the settings shows I’m still logged in and it should be working. Anyone else having this problem? I have already toggled the service, reset my login, even reinstall my desktop controller.

Registrering, how?

Whatever service I am using: Sonos radio, TuneIn radio, Radio.net, I am unable to listen to any French radios ….!WHAT IS GOING ON ….???????

Could anyone either convince me to stay with Sonos or recommend a less problematic streaming platform. I have constant issues with Sonos, including things working fine one day, and then roadblocks left and right the next.

I’ve got a samba share with tons of different music organized by directory.For some reason some directories can not play. If I try to play any song any any one of these directories it just skips to the next song. Eventually It will produce an error after trying 10 or so songs and say something like “Unable to play ‘blah’ - network connection speed insufficient to maintain playback buffer’I don’t believe this is a network performance issue. Everything is wired via ethernet and shared locally and it ONLY affects certain folders. I’ve read endless samba logs and can’t discern anything. I’ve tried copying different directories around, removing files, changing permissions, everything I can think of. No matter what ‘Chillstep Radio’ directory plays fine, but ‘Dubstep Radio’ directory won’t play at all, for example.So I’ve run endless experiments creating new directories with different names and only putting a few files in them, reindexing and trying again. Sometimes a directory will play, an

Have library on WD NAS drive. Sonos can nonlonger find it. I've rebooted drivecand router several times, no joy. I have deleted then readded the library in the app. I have then trued deletting and replacing the library by putting it on a usb. This partially indexes but not fully. Any ideas for next steps? Sinos streams fine and plays from.phone as usual.  

This has to be one of the most disappointing piece of electronic I have ever purchased. My Sonos S1 will not connect to iphone 11 after ios 14.1 update. I have tried all recommendations but nothing seems to work. Sonos youtube app (which was below average in performance anyway) isn’t functioning either.

Getting two error messages when trying to play SiriusXM: Unable to connect to DeviceUnable to play radio station Tried removing the service and reinstalling.  Able to play through my SiriusXM app so seems to be an issue on the Sonos side.  Anyone else having issues recently?

Hi,This morning, SiriusXM stopped working on my Sonos Play 1.  SiriusXM works fine on my computer. It is not a login issue at SiriusXM.  Is there an outage somewhere?It looks like ok for Sirius on status.sonos.com.Thanks!

Anyone else experiencing the “Unable to play the selected item” message when trying to play anything on SiriusXM today?  My system has been very inconsistent since introducing the Arc a month ago, and I’ve experienced this kind of error in that time, but usually, I could just switch to Spotify and then switch back to Sirius and for the most part that would work.  Today, that doesn’t work.  I can play Spotify and TuneIn.   Can’t play Amazon music.I’ve also tried to play on just a single old one speaker and it’s the same issue.  Also, rebooted the phone.I’m not sure if it’s tied to the Arc or not, but I can say, I haven’t been pleased with the system since I added it.Any and all help is greatly appreciated.

I’m getting Sirius XM errors tonight trying to access it with S2 on an iPad Air.  I do not have any issues accessing Sirius through web player or the Sirius app.  The status page at Sonos say that Sirius is up, but I find that had to believe.  I’ve reset the controller software and reconnected it to the system with no change in Sirius accessibility. other services play, like Spotify.  The above image shows screen behavior when trying to access Sirius on the app. Diagnostic. 1109363835

I have an iTunes/Music library that is stored on an external drive.  Running Catalina, up to date (10.15.7).  Running Sonos macOS app, up to date (12.1).  I try to add the library using the recommendation here but, while the internal drive albums are appearing, none of the external albums appear.  I’ve tried closing Music removing the libraries from the Sonos app in various ways with no luck on getting the external albums to appear.  There are only around 3k files in there, organized by Artist, as per Music’s scheme.   Thanks.

Saw this issue was already asked a few days ago. I did remove Sirius from Sonos and also reloaded the Sonos app but I’m still having the same issue. Any further thoughts?

When cycling through my Sonos Favourites (some of which are Playlists) using the Lutron Pico, the playlists stack together. If I cycle through 3 playlists, they all just get stacked together, and if I have Shuffle on (which I do) I just get a mishmash of the 3 playlists. Is there a way to get the playlist to clear when a new favourite is cycled through?

I have a paired set of Sonos Ones.  I have my itunes library on MacOs.  I have added the drive to Sonos through Manage and gone through the update process which took over an hour.  All I see is “No Selections are available” on each of the categories in the music library.  I have 30,000 songs in my library, that should be acceptable right?  What can I do to get my library showing up?  Are there any log files or diagnostics I can look at to see what the problem is?

Senaste tiden får vi ofta upp att vi tappar anslutning till Spotify, vi har den senaste uppdatering osv.Vi har detta på 2st gym och det händer alltid lika på båda gymmenDitt bekräftelsenummer är: 1087330595.

My favourite UK program was missing in Radioplayer today. Checked it and it is not showing any UK stations, instead is it listing  only European stations.Confirm Location in the App is on.