Controllers and Music services

Yesterday my Sonos speakers all lost Alexa voice control. I’ve got a pair of Sonos Ones and a Beam, all up to date. I’ve had this a few times before but I don’t have the option to reinstall Alexa - I’m just seeing the Sonos voice control  option. Has anyone else noticed this? I’ve reinstalled the iOS app on my devices and restarted the speakers but no luck. Any ideas? Alexa’s gone! 

How do you fix this. 

Hello.    On one of my apps, Calm Radio (not Calm) the implementation on Sonos (S2) does not allow me to forward to the next song.    The Forward button is disabled.    Does anyone know enough about Sonos to explain why this is?   My sense is that Calm Radio opted not to provide this feature on Sonos as it is fully active on their own native App, but thought I would ask here.  Calm Radio has not responded with a “why” when I requested insight.   I have not inquired to Sonos directly.    BTW, I love Sonos and like Calm Radio.  This is more a curiosity question than anything.  Thanks for any insights in advance.  

We have the Sonos S2 2 Era100 and 1 Era300 in our setup. when listening to Local Radio through the Streaming operator DR LYD from Denmark in Denmark very often it starts rewinding- starting back all over 1 or 2 hours. The problem started with the introduction of the S2 generation. Why on earth can’t it be fix - it’s so annoying! regards Flemming Sigvardt Copenhagen, Denmark 

When I choose my library from Amazon, no Podcast playlists appear?

Are there any plans to add this info at some point in the app? None of the major music services within the sonos app display it, far as I can tell. It might be a limitation of it not being in the sonos API, but can’t that be updated? When looking at artist pages, it’s not even clear what order they are in (new to old vs old to new). 

I am using latest Sonos2 app on my iOS devices. While I have system language set to russian sonos app is showing me some chineese (probably). Switching system language to english is working ok.Is there any way to get it working properly? Or its software bug? 

Haven’t been able to see full list of SiriusXM favorites in the Sonos app for what seems like over a year. I’ve tried reauthorizing the channel, deauthorizing and then adding back, resetting speakers, etc. Nothing has worked. Any suggestions?

Playing live radio....... Especially BBC News Live Radio 5 & Radio 4Can play smooth radio but live BBC  WHY?????????????????

I use Amazon Music as the main source of music. I have a Move in the kitchen, another Move in Living Room, a connect amp with legacy speakers and a Sonos Roam.I go to play music in the Kitchen - nowhere else - when i get a message that Amazon is playing on another room. Nothing is playing elsewhere but cant get the speaker to play the queue. As there is nothing playing elsewhere there is nothing to turn off. I usually play Sonos Radio for 5 mins then return to the Amazon queue and it plays normally. I have re-authorized my Amazon account but nothing seems to solve the problem. This issue arises every few days on a random basis. 

Hi, after adding the Ark to the app (and to my account), somehow it’s added to my Spotify account and I didn’t give it permissions and I also can’t remove it from there even after revoking the permission inside Spotify. Just to be clear, I didn’t add my Spotify account to the Sonos app. why is it added automatically without asking me? how can I get rid of the Sonos in my Spotify account?

Jeg kan fjerne notifikationer i app’en HELT under min profil, men hvordan fjerner man bare reklamerne? De tekniske notifikationer vil jeg jo gerne modtage… Kan man virkelig ikke differentiere ift. hvad man vil ha’ notifikationer om? Moderator edit:Google Translate-I can remove notifications in the app ENTIRELY under my profile, but how do you just remove the ads? After all, I would like to receive the technical notifications... Can you really not differentiate in relation to what you want notifications about?

comment récupérer la musique provenant de google home et l’écouter sur mes enceinte Sonos merci Moderator edit:Google Translate-how to retrieve music from google home and listen to it on my Sonos speakersTHANKS 

When someone plays spotify in the car (bmw) then spotify on sonos in the house stops playing. 

hello have been having my Apple Music on/off. I have Playbar, Sonos one, & Sub in a 5.1 system along with Asus RT-AX92U. I have reset the router, the Sonos system you name it and nothing seems to be working.

hi All, I cannot seem to load S1 controller on a new Mac with OS 13.6.1 with apple M2 processor.  Most of my system is first generation legacy.  Any ideas from the Sonos gurus in the community.  Many thanks in advance!  -Bill

For the past few months, I’ve been unable to AirPlay to my Sonos Beam. I’ve noticed others have had this issue, especially after a HomeKit update, but haven’t found a fix that works for my system. The best I’ve been able to do is a factory reset of the Sonos Beam which temporarily fixes the problem and allows me to AirPlay to the Sonos Beam but the problem comes back shortly thereafter. If anyone has ideas to fix this, I’d really appreciate it!If it makes a difference, the Sonos Beam is paired with two IKEA Symfonisk Bookshelf speakers. 

Hi everyoneI’m a newbie Audiophile and love Hi-Res music but don’t fully understand what it’s all about other than the quality of sound is better.I have a Sonos system at home that comprises of an Arc, Sub and two One speakers L+R.I keep all my music files on my PC and a backup drive. These files are mostly Apple AAC/M4A format that I listen to through the Sonos app on my PC as well as on my phone.However, I recently purchased two Hi-Res albums online U2’s Achtung Baby and All That You Can’t Leave Behind. They are both 96Khz/24bit FLAC files but Sonos will not play them and brings up a message saying;“Unable to play this track - it is encoded at unsupported rate 24b96000Hz”Is there a way round this to play these files without compromising the sound? If this isn’t possible, then what are my options to play Hi-Res music through my Sonos speakers? I have been able to listen to Hi-Res music thro

Previously songs from my itunes library were playing fine and most still do. However, over time more and more songs no longer will play on Sonos. A message appears that says the song is not properly encoded. Is there a fix for this problem?

I’m trying to create another account so my wife can use the Sonos and the services she subscribes to

I have a set up with two Play:1s, a Play:3 and a Move 1. I don’t have crossfade enabled. When I am playing a playlist I am now finding that nearly every song skips about halfway through, although it doesn’t seem to happen with albums from Spotify. I don’t recall this having happened in the past. I’ve looked up solutions, and tried turning off all the devices and restarting the router (and Sonis devices), but to no avail. My phone has strong WiFi signal in all the locations the Sonos devices are, and they’re really not far away from the router (the Play:3 is about three metres away with no walls in the way).Does anyone have any suggestions as to how to solve this?

We use the apple family function to share music and play via songs.I’ve had to remove my account and reload onto the Sonos app, following advice on this forum as I was not able to access my entire apply music library.However when i have tried to do the same for my husband’s device, it automatically signs in under his Apple ID (music is under my Apple ID), and I cant seem to change it. how to i fix the original problem we both had  - not able to access our entire apple music library (albums, playlists etc - for my husband and others on the Apple Family plan?

I added YouTube Music to my Sonos Android app (Sonos S2) today, but several problems happened. Especially, I cannot play music on a Sonos device from the app. I use Sonos Beam (Gen 2), and I enrolls YouTube Music Premium via YouTube Premium. Here is a list of problems I encountered:Problem 1: Sonos app only shows one playlist of mine. I can view several playlists on https://music.youtube.com/library/playlists, but Sonos app only shows one of them. Problem 2: When I try to play the playlist, the app shows an access denial error. To be precise, it shows “「xxx」を再生できません -アクセスは拒否されました” in Japanese. Problem 3: When searching songs of YouTube Music on Sonos app, it always shows no songs for all queries I tried. Both English queries and Japanese queires return nothing. Additional information:I can play mu

Hello, I have both Sonos S1 and S2 apps and products. A couple of months ago 1 station, Chilltrax, stopped playing on both systems. I listen from MyTuner Radio, since TuneIn has gone to commercials for the free service. I have tried EVERYTHING or likely everything but 1 since it still will not play. Deleted it from favorites, resets, reboots, updates. I finally just gave up and listen to it on my laptop. I CAN get the station to play online, and from the MyTunerRadio website on my computer. It will simply not play on Sonos S1 or S2. Any ideas? I emailed both Sonos and Chilltrax, no answer. Thanks Sonos for not responding to a customer of 10 years. 

Except for the hardware on the speaker itself, this must be the crappiest system ever, Things that are  trivial on any other app/system becomes a nightmare on Sonos. Just to add a speaker and get it to work without a LAN cable (LAN cable?! Really!) is a f****** nightmare. Going through an eternal loop of find a new network, asking for microphone access (AGAIN! REALLY?!!!). Activating WLAN or deactivating WLAN and the reactivating it does nothing In I unplug this mf speaker its like groundhog day, all over again, same s***** guidelines, works as long there is a cable put in to it. Once I unplug the lan-cable, the crappy app cant find the speaker, the only thing that works is a factory reset and do it all over again.  Moderator Note: Modified in accordance with the Co