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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,174 Topics
  • 55,867 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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8174 Topics
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marjoryContributor I
asked in Controllers and Music services
Unable to index Music Library unless it has a limited number of entries

I have a Sonos 5 Gen 2 and a QNAP NAS drive with a music library on it. For many years it’s been happily operating as a Sonos S1 system, connecting through SMB1 to the QNAP media streaming service. A few months ago a QNAP update pushed SMB2 onto the NAS drive, and the S1 system wouldn’t talk to the NAS drive. I’m using the Sonos interface on a PC and I’ve uninstalled S1 from the PC, so only S2 is present. I’ve updated the Sonos 5 to S2 to try to get is working with the SMB2 on the NAS drive. It would start indexing the music library folder on the NAS drive, but bomb out quickly with the message “musicserverpath is no longer available. The device where the music files are stored may not be powered on, or the path may have changed”. I eventually tried emptying the media folder on the NAS drive, adding just a couple of folders of music, and then it would index OK. I added about 20 more  folders, and it would index OK. Added a further 20 and this message appears again when I try to index.

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1 year ago
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whostorm05Contributor I
asked in Controllers and Music services
Apple Music will not properly authorize on Android device

Is there still a known issue with the Android Sonos app where you get in a constant “reauthorize” loop with Apple Music?  I’ve tried everything I can think of to try but each time I go to Apple Music in the Sonos app it says I have to reauthorize. I then follow all the steps, successfully reauthorize, but then it once again tells me it needs to reauthorize. I do not have any iOS devices so I can’t use that as a workaround.

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1 year ago
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jkm1974Avid Contributor I
asked in Controllers and Music services
SONOS drops off Airplay in Apple Music

My SONOS speakers are constantly dropping off my Airplay list as an option in Apple Music.  It will try to connect that give me the minus (-) symbol in Apple Music and not play on the speakers.  Restarts of router and speakers often helps but I’m getting tired of this issue.  My speakers NEVER have a problem if I use the SONOS app to the same speakers.  It’s something with the implementation of AirPlay in my SONOS system.  Any ideas?

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1 year ago
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McGnuggittContributor I
asked in Controllers and Music services
Where did the alarm interface go

Not sure what has happened recently.I've been using the Sonos alarm function on the S2 app without an issue for a while. After the latest update from the play store, the alarm notification / interface overlay isn't there anymore. I no longer have the floating box that let's me close or snooze the alarm.Once my alarm goes off, I have to open the Sonos app and manually find the room playing the music and press stop.Any ideas what happed to the alarm interface? How do I get that working again? 

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Airgetlam
1 year ago
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exolonContributor I
asked in Controllers and Music services
Sonos app search bug with Youtube Music?

Whenever I try to search for “Purified Radio 123” (where 123 is the podcast number, with the current one being 343) within the Sonos app, I get a result from the Youtube Music service but when I click on it, it takes me to the artist’s page (Nora En Pure) which DOES NOT list the episodes.Youtube Music does have all the episodes when I search from their app. Without being able to use the Amp via bluetooth from phone directly, I cannot stream these episodes. This seems to be an app bug which did not exist with the Bluesound I had prior. Please fix or provide a suggestion.

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1 year ago
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Mika17Contributor II
posted in Controllers and Music services
Problème sonos g1 et Amazon

Bonjour, depuis quelques jour je ne peux plus faire glisser mes playlist Amazon dans l’application Sonos. comment cela ce fait ?

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Sotiris C.
1 year ago
Hensley
HensleyContributor I
asked in Controllers and Music services
Sonos app glitchy

Hi hopefully someone can help/assist? All day today my Sonos system has been glitching, dropping rooms, skipping tracks, and endless error messages about cannot play selected track…while the track is actually playing! Very frustrating and Sonos is closed. I’m running the S2 app and unplugged all speakers and replugged them all in to no avail. Thanks in advance! 

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Hensley
1 year ago
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jg23Contributor I
asked in Controllers and Music services
songs in wrong order

Hello, I know this has been asked before, but I don’t see an answer. The songs in an album are being placed in a random order when I say play the album. I haven’t tried other ablums, but the metadata is fine. There is a song order field that contains the song number. The songs show up in the queue in a random order because the order differs each time I play the album. It doesn’t matter if I play the album, add the songs to the queue or copy the songs from the album into the queue. They’re always randomized. This another frustrating “feature” that doesn’t really work and can’t find any solution in the documentation. Thanks.

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jgatie
1 year ago
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holsenEnthusiast II
asked in Controllers and Music services
192 kHz 24 bit Playback

I know that Sonos S2 only supports a max of 24 bit 48 kHz files but here's the question I cannot find and answer to: if I have 24 bit 192 kHz FLAC files on my NAS in my Library, will sonos play them, albeit in a downsampled format or will they be skipped altogether? Can someone please clarify this?

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Airgetlam
1 year ago
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PeckAvid Contributor I
asked in Controllers and Music services
How to remove home Wifi from Networks list in the App?

I want to remove my home Wifi from the Neworks list in the app, and get all my Sonos products back to communicating on the usual Sonos wifi mesh.  I am on S1.I found a forum post which says this is possible, but for the life of me I can’t find where/how to do this.Is anyone able to help, please? I’d be very grateful! Here’s some further information on my set up, in case this is relevant:Most of my Sonos devices are cat5-wired to my router, and have wifi disabled on them all.  I have one wired box (a Beam) with wifi enabled, which then communicates over the usual Sonos mesh with three Sonos devices which are not connected with cat5.  So far so good.  Recently I had to remove the cat5 cables from a pair of Sonos Ones (so that I would have a total of 5 Sonos devices connected over wifi via the wired Beam).  Getting the wifi enabled and working for these was very very difficult, they simply refused to connect.  After a couple of hours of rebooting and retrying in a myriad of ways, eventual

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1 year ago
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nsackyContributor I
posted in Controllers and Music services
Most Threads Closed - So....

I have read countless threads about Sonos speakers not connecting using Airplay (on iPad) with the usual response of restart, reset …. ad nauseum… I reset everything, works for  a short time and then, right in the middle of a playlist… DEAD. Is there any real fix to this? I have 4 SL 1 speakers and the ARC soundbar. and this is really getting tiresome but before I leave a bad review, I’d like to get some feedback.

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1 year ago
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9955Contributor I
asked in Controllers and Music services
Unable to select a Pandora Radio Station in new or existing Alarms

When creating or editing an existing Alarm I am unable to select a Pandora radio station from my list of saved stations. My existing alarms configured with Pandora station are working fine just cannot change to a different Pandora station.  iPad Pro Gen 3 iOS 16.3Sonos 14.20

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1 year ago
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Nhughes45Contributor I
asked in Controllers and Music services
app issue

I can’t pull up the Sonia app and select from recent things played

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1 year ago
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KmcContributor I
asked in Controllers and Music services
listening to multiple playlists on Spotify Premium

We have a couple of Sonos devices and one Spotify Premium account with multiple users who all have own play lists. Our issue is on Sonos, whomever is signed in, only their playlists show. I have read the content about adding additional accounts etc and switching between but we have one Spotify account so my question is whether there is a way to switch between playlists on Sonos?I dont want to see my husband’s tunes/podcasts etc and at the moment all I can do is search by artist name for whom I want. Same for other family members. The issue isn’t Spotify as we each have the app, go in, our playlists etc all there. This seems related to the single log-in/user issue of Sonos. Surely there is a workaround here?

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1 year ago
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ryjcolemanContributor I
asked in Controllers and Music services
Can't group Sonos Ones on Android app?

I have two Sonos Ones setup in their own rooms, and want to create a third called House so don't have to keep selecting them both when I want to do that, or as I add new speakers in the future. I do not have the option for everywhere, or to hit the plus and create a custom group. Ideas?