Controllers and Music services

Hello I also faced the (in)famous “allow access to local network” error mentioned in several reddit/sonos community questionsThe new app is trying to reach msmetrics.ws.sonos.com, a subdomain blacklisted by various ad blockers. White-listing this subdomain solved it for me. The app should fail gracefully on telemetry issues, I hope Sonos fix it in a future release. Enjoy your music !Mat

I’ve just updated the sonos app on my iphone. only a select few of my playlists have transferred across  im panicking  how do i retrieve my playlists from old version of app

Constantly trying to reauthorise my sonos radio account on the new (rubbish) app, have signed out and signed back in, still won't let me....

Since using the new app, my Sonos system is uncontrollable.  My home theatre systems do not come on with the TV, I can’t control the music on the speakers, the volumes or the queues.  I keep getting error messages that “something went wrong”.  It shows music playing in certain rooms and I can’t find a way to stop it on the app.Any help is appreciated!

I have updated my Sonos IOS app to version 80.00.04 and have noticed that the search function no longer appears to search my Music Library (NAS drive). It only search online music services (Spotify, Amazon, BBC Sounds, etc).Has this functionality been withdrawn ? Has anyone else noticed, been affected ?The only way to play from a Music Library now appears to be through manual browse and selection.A detrimental loss of functionality !

Need to add ability to create playlists and set alarms. Neither is available in new S2 update. It takes a while to get used to the new interface as several changes have been incorporated.

in the new version 80 app.where is the “add to end of queue” function?

The new app version 80.00.04-release+20240507.671145b, is showing a second Sub in my system that does not exist.  I have a Sub in one of my rooms grouped with a playbar and two play-1s.  All 4 of those speakers are working fine. Any idea what is the issue?

I can't find a slip timer in the new Sonos app to turn off music playback.

Unable to connect to radioplayer after the last update, 7/5/24. Cant connect to the radioplayer website from sonos app but can access via laptop

Helloi tried several times the “new search” in the app but I’m never getting individual song results. Whatever the search, the result is always Artists, Albums or Stations.Searching for song name is my main way of using the search so I always have to switch back to classic search to find them.Is that a known issue or “feature” of this new search ?I’m mainly using Apple Music.Attached are 2 example screenshots of the results of new search and classic search.. 

Hello,I’ve noticed when using Apple Music through the Sonos app that the current song isn’t updating and it gets stuck  on the first track where the time says 0:00. Don’t know if anybody else is having the same issue. Thanks  

It has no search button within ‘location’ or ‘radio’ lists! 

Dear Sonos community, To my surprise I´ve just updates to the new sonos app and I cannot do much any more. My radio stations are more or less visible, but I cannot select them for example. Does someone know how to get the previous version back. The new one does not do what I want it to do and feels far from intuitive. Kind regards, Alpha

I uploaded new mp3 files to my NAS, but I can’t apparantly reindex my music library anymore in the apps… I tried the android and ios app. I remember that in the past there was an option under system to update your library, but no longer.So how do I reindex my music library?

Using the New App I'm unable to access previously accessible radio stations, I now see "something went wrong" message and unable to access the station. Also intermittently shows "No product found" which clears after a few seconds.  

How dare you do this to us. You put out a misleading and downright untrue advert declaring this new version is so great etc, you must have known how unfinished it is and what the reaction would be?I can’t work out if they are arrogant, ignorant, naive, uncaring or just downright dumb. To think you can get away with this is unbelievable. You already had an app that worked for most people most of the time and you’ve replaced it with something that is not even half finished and renders systems unfit for purpose.I feel sorry for the people on support who are suffering due to mismanagement. We as users are stressed and depressed so I dread to think what the people doing support are feeling having to deal with this pityful offering. 

Hi All,since new app installed I have a problem when switching from Amazon Service to saved or recent radio stations.Message comes up asSomething went wrong

Just updated app now says system dosent have local area network access but the button is ticked in my iPhone settings- anyone know what’s going on or how I can fix it!? using play 1/3 and roam 

Iphone 14 pro refuses to connect with new app. Tried everything…. SONOS GET YOUR GRIP!

new sonos Cannot get past update which automatically shows up and keeps coming up with sign in i say yes continue it flashes a screen then reverts back to software update  I cannot get past this re installed app and 

This topic has been raised before (Dec 2023) but the answer there no longer works. I often use my Sonos system (Play5 2nd gen pair and a Sonos Boost) to play internet radio. I have used Radio.net, TuneIn and MyTunerRadio as Sonos Services. Over time all these have stopped streaming my radio urls! MyTunerRadio was working well but has now gone. TuneIn has not worked for me for a long time and the new TuneIn does not work either.I was wondering if anyone has found a fix for this. I have a Raspberry Pi running MoodeAudio - that works well with internet radios - has anyone tried connecting the output from that to Sonos. Has anyone tried VLC and airdrop to a Sonos uPNP server?Any thoughts much appreciated!

Ho investito tempo e denaro nel corso degli anni per ottenere un sistema completo e affidabile. Purtroppo gli ultimi anni sono stati deludenti, come i nuovi prodotti proposti.L’azienda sta perdendo la guida e la filosofia iniziale, creando prodotti sempre più accattivanti, ma sempre più scadenti ed aggiornamenti volti a migliorare lapparenza piuttosto che le funzionalità!la mia delusione è totale e credo che rivenderò tutto il mio sistema di 10 componenti per trovare una nuova soluzione!Consiglio al CEO di cambiare mestiere o di fare un bagno di Umiltà! daltronde il successo da alla testa!!!SHAME ON YOU! I want my money back! Moderator Edit - Translation by Google:I have invested time and money over the years to obtain a complete and reliable system. Unfortunately, the last few years have been disappointing, as have the new products offered.The company is losing its initial gui

I want to revert to the previous app ASAP. This new “upgrade” is dreadful. Useful functions have disappeared and there are zero benefits to the new design. In an iPhone it’s useless, time consuming and irritating. I want a company person to tell me how to reinstall the previous app which was fine. Seems to me product managers have too little to do if all they do is mess around with a perfectly functional  app. 

I have two systems. One with a SUB, ARC and right/left ONEs. The other system has a SUB, BEAM and right/left ONEs.  I want to replace the BEAM with the ARC and the ARC with the BEAM.  I moved them into their new rooms but the ARC and BEAM are still identified with their previous rooms.  How do I change it in the software in the new S2 App   Thanks for your help.