Controllers and Music services

After upgrading to the latest software to enable Alexa integration, my "Rooms" don't all appear on the desktop nor the mobile app. I rebooted all the devices, bridge, and router and they will gradually all re-appear but then disappear again. I can literally watch them disappear from the screen on the desktop app. Diagnostics #7985207 Thank you in advance for any help/guidance.

Unless the rare thing has happened and I am an outlier that is far out, the very useful part of the app - Favourites - is now messed up for playlists, though it appears to be ok for Stations, though these now are in List view. Fortunately for me, since the App store did not have the 8.2 right away, I did not update it on a recently received old iPhone 5 now dedicated for controller duty. So I can do a side by side comparison and verbalise - I don't know how to do screenshots of these. 1. My Sonos playlists are the same large icon view in both. But in 8.2, they now have all of my 12 on view after scrolling plus 5 from service for a total of 17. While 8.1.1. has just 5, the favourites. Defeats the purpose and the meaning of Favourites. 2, See all on 8.2 yields a list of 17 lists, doing the same in 8.1.1 yields just the same 5, choses as Favourites. 3. As I recall, the merging of ALL Sonos playlists, and favourite ones from service under see All, is new. Perhaps useful if the mai

Just got the upgrade for Sonos 8.2 and noticed that now the app runs non-stop in the background. If it's a bug then fine, but if it's intentional to run the app permanently in the background then it's really not good. You could get away with it in previous versions of Android, but on Oreo you get very clear notification about apps not used but still running. Is the app permanently running in the background a 'new feature' or a bug? I really can't justify keeping on my phone an application draining resources all the time.

No sure if that is the right spot: can anyone tell me how to reverse the Sonos app update? We (my family) universally hate it. We would all love to go back.

I have had Sonos for years and on the odd occasion I have had a problem with the system Sonos support has been superb. I have just tried to carry out a system update on a mac (rather then a windows based laptop which is the usual route) and the update gets so far and asks for a password ( not when I use the windows laptop) I get a box with a padlock pictured, it shows my user name and asks for a password. I don't remember setting up a password?? is there a standard password? I tried "admin" and it doesn't want to know. Has any body got any ideas please? Kind regards Greg

A speaker I no longer own is still listed under “Your Products,” how can I remove it?

Difference between build 39247040 and build 39247040c?

I am set up on my system and it works wonderfully. However, my wife would like to play music from her iPhone. I cannot find a way to get the system to recognize her phone. Any suggestions?

I updated my iPad to iOS 11, now my Sonos cannot find the network. Help please!

Man I am so so disappointed the Sonos App on Android. It used to be great, really easy to navigate and use and now we have this complete mess of an app. Nothing is easy to find and I end up clicking randomly until something close to what I want happens. It is SO unintuitive I would rather power up my laptop (which takes 5 minutes) and use the Windows controller (which is still good - for now) than try to navigate using my tablet. SONOS Developers stop over-developing the App, there's not much more you can do to it, like Tomato Ketchup it was a perfect product - find something else to tinker with to justify your existence/employment.

Hello, since sonos devices use wifi, is the sonos software vulnerable to the following WPA2 attack? https://www.krackattacks.com/ If so, will there be an update? See also: https://papers.mathyvanhoef.com/ccs2017.pdf https://arstechnica.com/information-technology/2017/10/severe-flaw-in-wpa2-protocol-leaves-wi-fi-traffic-open-to-eavesdropping/

Hello - first post here. Title says it all really. The underlying playlists have been deleted at source but Sonos still shows them - quite a bit of clutter I would wish to delete.

I would like to write a Windows Defender Antivirus exclusion in the Windows Defender Security Center so that it stops barring Sonos from accessing the music folder. Has anyone tried this? You are allowed to chose from four exclusion options : file, folder, extension, or process. My money is on the process...if the Sonos process is allowed than all is well? Any thoughts on this or any suggestions on the process name. Possibly Sonos.exe as the process name? The above is spawned from my failed attempts to add my music library on a new computer. Got the library added after many hours and countless attempts but when I reactivate windows defender it turns on me and will not access my music.Grrrr.

I have recently problems( intermittent) to see my Sonos Playlists. Sometimes they load and sometimes not. Customer service informs that Sonos has/will discontinue Sonos Playlist function. Anyone knows anything?

The new app is so incredibly non-intuitive. I see many complaints. I imagine more would complain if they didn't have to create profiles to discuss in the community. The usability seems bad enough I am questioning selling my sonos equipment. Is there any out there who actually likes the new app interface? Are there advantages? Has Sonos management listened to customers on this issue? Thanks

It would be great to be able to sort tracks in a playlist alphabetically. I listen to a lot of podcasts and audiobooks that have a sequential order. The tracks normally start with a number, e.g., "001" and are in reverse chronological order, newest first. But I need to listen to them in chronological order, in order of creation. Without an alpha sort, I have to individually add each track to the playlist to get them in the right order. Thanks.

Why would Solos after years of hinting that Goggle play would work more seamlessly and would be able to incorporate Google Home then turn around and go with Alexa (have they even used Alexa? ) Google home will be the competing echo system to apple. If there is not a solution soon I will Kijiji my entire setup and move to a more compatible Wi-Fi speaker system that support the rest of my home set up. I started with SONOS and now that other companies have released their smart home tech the idea that not only has SONOS closed them selves off to future market share but also in not releasing a separate home remote to help with the disconnect is yet another blind spot in this organizations view. YEs you might have been there first and did it well but it takes one better product and in the race to integrated all together so then you are bound to one echo system SONOS has lost. Part two, why is there only one input for the sound bar? I have my television and a record player my Play 5 is hook

I have read the other threads and called sonos support, I know it's not my network after 3 years of zero issues I cannot play 2 songs in a row Very frustrated

The Sonos is currently connected to my secure wifi. I would like to have a friend play their iPhone music on the Sonos via the guest wifi. Is this possible? I'd rather not give out passwords to my secure wifi.

It would be a really neat feature to have some sort of party mode i could enable before the party, that would put MY controller as the master and all other controllers where guests. This way my guests that have connected to my sonos with their smart phone, can search for songs on my system but their only possibility is to queue the song(s) and not clear/skip the queue. Furthermore the guests shouldn't be able to stop/start/forward a song to break the rhythm and probably annoy the person that chose the current song playing. After the party is over, the master controller can just disable party mode and all controllers work evenly again.

When listening to a radio via Tune-In Radio, I get a little popup message displayed on the top left of my screen every time the feed changes, as in a new song or even goes back to the presenter in the studio. Its dam annoying and I cannot see how to turn it off. Does anyone know if there is a way.

I often need to move my music from Room A to Room B, shutting it off in Room A and starting it up in Room B. I use the red room name text at the bottom of the interface to do this. Unless I'm doing something completely wrong, it seems to be an overly complex multi-button operation to do this. Let's say I'm listening in Room A, and I want to move to Room B. I hit the red 'Room A' text and I get the list of available rooms. Sonos doesn't allow me to just uncheck 'Room A', check 'Room B' and hit 'Done' to move the music from Room A to B. I have to first add 'Room B' and hit 'Done' so that both rooms become active, showing 'Room A + Room B' text on the interface. Then I have to go back in and uncheck 'Room A' and hit 'Done' again to get the music only in Room B. Sometimes, this does not work properly and the interface still shows Room A and I have to do the whole thing again. This has been driving me nuts for a while now. I've always assumed it would be fixed in the next in

iPhone App is almost unusable. Very difficult to figure out where to click when you are in a given room and want to change the music source or station from a given music source that is playing, or want to make a change to a different room. U never know what screen will come up when you click. WHY DON'T ALL THE OPTIONS STAY LIVE AT THE BOTTOM OF THE SCREEN FOR BROWSE, ROOMS, SEARCH ETC. I find it extremely difficult to navigate. Is there a decent video clip that explains this or is this new app version simply a terrible step backwards.

I copied my iTunes library to my NAS (iomega StorCenter ix2) and then added that NAS folder to my Sonos Music Library. I can play all the music files from that library via all the options (Artists, Albums, Composers, etc) except the Imported Playlists. When I select any song via the Imported Playlists, Sonos gives an error message: "Unable to play {song name} - the file \\.... cannot be found. It looks like Sonos cannot translate the pathname of the files from the iTunes library play lists to the "new" location on the NAS... or maybe I did not set up the NAS folder properly... Here is the complete error message: Unable to play '01 Paper in My Shoe.m4a' - the file \\HOMENAS\Homedata\Users\XXusernameXX\Muisc\iTunes\iTunes Music\Zydeco Dependents\Zydeco Dependents\01 Paper in My Shoe.m4a cannot be found This is the path to the iTunes library on my NAS: \\HOMENAS\HomeData\Deja Vu Backups\iTunes

Hi y'all... I have eight ceiling-mounted speakers in different rooms, two in each room. I want to add them to Sonos. If I use multiple Connect:Amps, can I pair the Connect:Amps? Thanks!