Controllers and Music services

After updating to IOS 11 TruePlay doesn’t work!

One thing I like in the new app is the navigation bar at the bottom. But I don't understand why it disappears when you go to the Now Playing screen! It would be so much better and less confusing if the bar stayed there all the time. Right Sonos?

How can I display my stations alphabetically instead of by most recently played?

I’m someone who rarely uses forum boards, but I created an account just to comment on how bad the new Sonos controller app is in hopes that voices will be heard. It is not intuitive, forces the user to go in and out of screens way too many times and is just plain clunky. A terrible step back from the simpler process of the previous version. PLEASE SONOS PLEASE! Bring back a UI that is more similar to the last version or make the flow of this one considerably better (like start from scratch). - a disappointed user

Since I updated my Windows OS only my Windows 10 PC now has this issue of 'System not found'. I have reset all HW and removed and re-installed all SW and the problem still exists. I can access the system through my Android phone so the problem is with Sonos/Windows 10. Please help!

White theme is terrible looks very unprofessional and is not good on the eyes. Request : request Any plans to upgrade to a dark theme option?

I'm trying to install Sonos One. When trying to connect the controller to the speaker, I get the message Version Unconfirmed. 'There was a problem confirming if your Sonos Controller is up-to-date some features may not work' I can then go on to connect the wifi successfully, and can use the music function with streaming etc, but the setup does not give me the opportunity to either configure the optimum speaker setup or to enable Alexa. Have tried on two different PCs, one running windows seven and one windows 10 as well as a android phone, same error. Have tried unplugging and resetting router, same error. I've noticed this 'up to date' problem seems to be common but have not found any solution. Any advice?

My IPhone looses wifi at different areas in the house. I see that you can connect an Android device to Sonosnet, yet there is no mention for IOS devices.

Can My Sonos be customized? I'd like to create a new category for Christmas Albums.

Every time I use my Sonos controller on the iPad I get a box pop up asking about snooze alerts and do I want them turned on!! It's not a one off thing - it's been happening since the last update. No matter what I push to use the controller - it appears. I don't want them turned on - as in the picture, go to the contact page - it appears. How do I stop this - it's so,annoying.

Hey will it ever be possible to control sonos with Apple Home kit ???

I know there are topics about the battery life of the devices running the Sonos app, but each have been dismissed. I am telling you that there is a battery life problem when the Sonos app is running. I have very specific daily usage requirements which average about 72% battery life left at the end of the day, unless I run the Sonos app. Then, at the end of the day, I have an average of 37% left. If Sonos wants to continue to blow this problem off, fine, but it is unacceptable to a long time user and overall fan. Not to mention a professional software developer. Get your head out of the sand boys and fix this usage problem. It is widespread and easy to duplicate.

I have multiple Sonos speakers throughout my house and use 2x PLAY:3 grouped for a radio alarm. Until the last update, I was able to have both grouped together and have the radio alarm play at the specified time. Seems that ever since I updated to the most recent firmware, the alarm will ungroup the speakers when kicking in/turning on, making the radio play on the one speaker only. If I turn on the 'include grouped rooms' when setting up the alarm, close the window and go back, the checkbox is no longer turned on. This is very frustrating! Anyone else having this issue? Any known workarounds?

I have recently changed my phone and in so doing now have the updated version of the sonos controller app..........WHAT HAS HAPPENED??? This is awful! Really awful! Why mess with something that was intuitive, straightforward and simply WORKED, and replace it with this shambles. I have loved my sonos system for the 5 years i have owned it but the way the new app works is really abysmal. Why oh why if i have searched for and added one song does the app feel the need to place 90 plus songs into the queue?? This makes the previously fantastic queueing system almost unusable. PLEASE PLEASE SORT THIS OUT SONOS. Your functionality was one of the plus points to keep you ahead of the ever growing number of alternatives in the wireless audio market. If i select one song, i only want one song otherwise i would select to play the whole album. This really needs sorted if Sonos is to maintain its position at the pinnacle of the wireless audio market. . . . We can find this level o

Im having problems loading the sonos controller software, after downloading file it says does not work with the 32bit system, it there a specific file to download for 32 bit or do i need a 64bit pc ? Thanks

Just bought 4 Play1 which I have placed on wall mouths in each corner of my living room. Have set it up as two stereo pairs. Now I want to use this Trueplay-thing for the best sound possible. But it want work with my iphone X. Why? And when will it work?

CanI use or When will macs be able to use keyboard volume control for Sonos?? I use the 'next' button on my keyboard, but volume doesn't work.

I was trying to help a friend set her Sonos up on Android devises. Somehow, I managed to get 2 of her Sonos Play 1's listed on my iPhone. In addition, my email address is showing up on her devises as her registered Sonos email address. How can I get her products off of my iPhone (her Play 1's are not showing up on any of my other devises) and my email address out of her Sonos app?

i can not install desktop controller on my laptop

Since the version 8.0 app (and subsequent updates) I have noticed that when you change rooms or group rooms there is a lag on the app before it updates itself. E.g. Playing music in the Kitchen then move it to Lounge, the app will still show music playing in the Kitchen for a while. At times its taken up to 30 secs to refresh. This was not an issue before the version 8.0 app. The music transfer itself is pretty instant tho, which is obviously the important thing! Yes I know it's a 'first world problem' and probably a symptom of the modern need for 'instant gratification' but I was wondering whether this is just a problem with my set up that could be a symptom of something else? Or have others noticed this?

Surprised I can not find this idea in here. My house is not exactly small, and I am now running 7 Sonos players. When running the Sonos app on iPhone, it would be great to be able to select a sone (or a sone group), press a button and talk via my phone to that sone. I can not imagine it being a technically complex solution. I would be really excited about being able to use Sonos in this way, and so would quite a few others! (see discussion forum): http://forums.sonos.com/showthread.php?t=8672 Is this something that can be considered? If this could be a part of Sonos long term solutions, I would wait for it. Else I would need to start think alternative solutions.

How to shut sonos off?

Bought a play 1 and the setup was smooth ,, now downloaded the app on my wife’s iPhone and selected add to existing account and to my surprise all my playlists show on her Sonos app while her own Apple Music doesn’t . What am I doing wrong . Tried creating new account and the ‘Sonos’ wifi not to be found in the list of wifi network. Please help. Can’t believe others in the house can’t use the speaker without me being around .

My family HATES the app update. It’s design is not user friendly at all! Just doesn’t make me want to go out and add to my system!

Anyone else keep doing this. You see at the bottom of the app in bold red your room name. So you intuitively think that to change rooms you need to tap it. You then realise that this isn’t for room selecting, this is for sending the current room’s music to other rooms. So you realise you have to go back a step to select the blacked out rooms logo at the bottom of the app to change rooms. Time after time I keep doing this. Please bring room selection back as a constant one tap function no matter where you are in the app please.