Soundbar losing sound when changing tv channels
I have noticed recently that when changing channels on my tv the sound disappears! If I scroll through the channels, back and forth, the sound will come back eventually. What could be causing this problem?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
If I were to hazard a guess, I'd say your TV isn't properly reinitializing the Dolby Digital output through the optical port. This happens occasionally on my older Vizio.
Try switching your TV's audio settings temporarily to Stereo, and see if it continues. If it stops exhibiting the behaviour, I think it's an issue with the TV. If it does still do this, than it's more of a chance to be a problem with the Sonos (although still not 100%)
I'd probably also double check to make sure your TV has the latest available software/firmware update on it.
Try switching your TV's audio settings temporarily to Stereo, and see if it continues. If it stops exhibiting the behaviour, I think it's an issue with the TV. If it does still do this, than it's more of a chance to be a problem with the Sonos (although still not 100%)
I'd probably also double check to make sure your TV has the latest available software/firmware update on it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.