Controllers and Music services

I am having difficulty clearing what is being played in a room or rooms. It is causing other devices to not be able to play or override what was last played in a given room. Ultimately we can get it to work, but just seems like it’s a challenge. Any others experiencing this?

Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.

My speaker system turns itself on without being prompted. This occurs day and night, but night blaring music frightens me and is persistent. At least during the day I can turn it off. There are no alarms set and I think this is a software issue. This has been happening ever since I bought the speakers and the only way to correct is unplugging the entire system. I suspect Sonos software is just plain bad, but would love a better explanation.

I have created a few Sonos playlists and I would like to copy the playlist songs to an SD card for playing in the car. I've searched and searched but all references I find refer to uploading songs or playlists to Sonos, I cannot find any references to how to download/export a playlist to other devices. Is this possible? And if not is this a feature that can be considered for future updates? It is an incredibly simple feature to implement so I am amazed it hasn't already been implemented, and it seems a shame to spend so much time building playlists in Sonos that I can't make use of on other devices. Just to clarify, all the songs I want to download/export are on my network, i.e. I'm not talking about downloading anything from any streaming services. Thanks Mark

For some reason the account listed on the app on my phone is for my husband. I have no idea how this happened and neither does he. He doesn't know his password. I need to switch to my account on the app on my iPhone because under his account only 2 of our subs show up and we can't add anything without him being signed in. Also, we need to use my account because he doesn't have pandora without commercials and I do. You would think it would be easy to switch account of who is logged in - but this seems impossible!

I create Sonos Playlists from songs from Napster. Randomly, I will try to play a song in the Playlist and I will get a "Unable to Play...lost connection to Napster". I will go into the Playlist and see that about 12-15 songs have a black icon next to them (no record cover graphic) and these are the songs that will not play. I have to go and redownload every one of these songs back into the playlist and remove the "bad" song with the black disc icon. This has been a problem for years and I have been on the phone with both Napster and Sonos Support. This appears to be a Sonos problem as I have no problem playin the same songs through Napster on my laptop. When will this be fixed??? There are numerous posts from the community on this issue going back 4 years!!!!

Hello sonos! At this moment we use a wake up light where the light fades in really slowly. We would like to have the same option with or songs set-up. So an option for the alarm function in the app where we can set an amount of time for the music to reach a certain volume! Please make this 🙂

On my Samsung S9 I have the option to add a widget to my home screen for easier access which is great....when it actually works. I mainly used it for quick access to night mode and speech enhancment but for some reason this has intermittantly stopped working, sometimes when you go to switch NM or SE on or off they just dont work and you have to go into the app to do it. Once you have been in to the app though the buttons on the widget work again. It seems that if you force close the app this is what stops the widget from working. Is there anyway to officially report this as I find it pretty convenient having those options on the widget, just need the EQ options and level adjustments (surr+sub) on there as well and that would be perfect.

I can no longer access my SONOS controller on my laptop (where I manage all the music) because it is asking me to register my speakers (don't know why all of a sudden) but it is not under my email address - somehow it has become my husbands email address. I have no option to change it back to me. I cannot get access to to my controller now on my laptop. My husband was trying to add a Playbar and updated his controller on his iPhone when this happened. How do I get Sonos to work again and ensure I am the email address it is registered to. Am desperate as I have party on weekend and use my lap top to manage all my music, make play lists and own music for performances then I update onto to SONOS. My husband is away and clueless. I need help urgently.

Hi all, Do we know of, or have any inclination if there is or could be a Sonos app added to the Playstation network?

Will there ever be an option to play everything made by one artist, instead just the option to play just one album?

Have you ever pressed the play button and Sonos thinks and then nothing happens? No music - nothing. It just goes back to show the "play" arrow. It's like groundhog day. I do it all over again and get the same result. This is odd - it was working just fine yesterday :S

Get error message “cannot add songs to Queue” and sometimes code 701 when trying to play from any source. Have done resets galore. Submitted diagnostic. #135648292

How do I remove a sonos user fro my account

I have five Play 1 speakers in my house. I love using them with Sonos or radio. I often play same music on all speakers at the same time but I always have to manually adjust volume on all speakers. I can use volume slider and it increases/decreases volume by the same amount but it won't sync the volume between speakers. Is there are "Volume Sync" functionality in iOS or Mac apps for Sonos speakers?

I love the sonos connect so much that I got one at home, at work, for my brother, for my father and for my father in law. My only complaint is that my controller is locked to one system at a time. When I move between different houses I should be able to pair the controller on my phone with their systems and have it remember me when I come back - without resetting. I've seen the tip about bringing them all to one place and setting them up together. But that's not always possible or desirable. There is no real security concern because I still have to be allowed on their network and I'd still have to push the buttons on the device. Seems like a relatively simple software problem to allow me to pair with multiple systems and remember all the systems I've paired with.

I recently bought a new PC running Windows 10 and did a new install of itunes. I synced my Sonos system and all seemed fine. Recently I bought a CD and imported it into itunes, created a new playlist and then updated the music library in Sonos. Unfortunately the new itunes playlist is not showing in Imported Playlist on my Sonos. I have read a number of articles on here and it seems to be a reasonably common issue, but none of them seemed to offer a solution. What can I do?

Is there a way to switch from tile view to a list view after I search and access any particular artist? In tile view almost all album names are truncated. Also, it would be nice (actually more than nice... it should be And a way to quickly distinguish between albums and singles should be included. For an app this old, I wonder why these basic features are not already present. Or, if they are, where did you hide them, Sonos???

The Sonos One has Amazon Alexa built in but it can’t be added to a multi-room music speakers group. Please work with Amazon to make a compromise and allow for Sonos to be added to Alexa multi-room speaker groups and vice versa. Thanks!

I seem to be one of the few people who are enjoying the new UI in 8.0. By changing the name of Sonos Favourites to My Sonos however, it's made me more aware that it is not really "mine", as I have two kids using Sonos who constantly add their own playlists and favourite albums into the list. This means my nicely curated favourites get lost amongst all the noise. Is there anyway of having multiple Sonos accounts attached to the system (we all want access to all speakers), separating out My Sonos accordingly? I guess in a similar fashion as we do with different Spotify accounts. Thanks.

Hi, I know energy is not a big topic in the US, because energy is cheap and wasted everywhere, but it is in Germany and other parts of the world. Avg spend for energy for two people in an appartment in Germany is usually anything bewteen 50 and 100 Eur/Month (energy prices are 0.25-0,30cents (EUR) per kw/h. I my setup (Playbar, 3x Play1, 2x Play3 and one Bridge) is roughly around 40kw/h on stand-by. So im spending around 90 EUR per year just for sonos stand-by. When I see that Amazon Echo dots uses 1.5W and play1 4W it feels like it could be less. Echo Dot is also always on, its always connected to wifi and keeps listening and waiting 24H/day. Some people might say "ok....Sonos is supposed to be like that..live with it..it has to be on and available all the time". I know many people using Sonos, most of them unplug them or use switches at the power plug. Why? Because all rooms are not always needed. I use one e.g. in sleeping room (because my GF lives abroad) and another one i

Will sonos support the new Samsung watch

I have a pretty open concept condo. On occasion it would be beneficial to be able to play my Sonos feed through my AirPods. For say watching TV and not disturbing others. Anyone else?

Please display volume settings as a percent or whole number

For some reason I have 2 rooms showing in the Room Settings. How do I delete one within the app? When we have to reconnect our :one units because they get disconnected in the app, it's creating a new room.