Controllers and Music services

Previous Sonos app has the option to reset Sonos controller. I used this feature to reconnect my Sonos speakers. I can not find this feature on the new Sonos app 10.4. To reconnect my Sonos, the new Sonos app asks me to go to the missing speakers to touch the setup button. The problem is I have more than 20 Sonos speakers missing. If Sonos removed the Reset Sonos Controller feature, they need to bring it back

Why have you made the alarm so hard to find? I use this daily, it should be back as a top level menu for convenience.

Is it me? I now cannot access any podcasts or music from my phone? Most podcasts I listen to are on BBC Sounds which cannot be streamed through the Sonos app. It would appear my speakers are not compatible with Apple Play 2 as they are not appearing over airplay. Can anyone help? or do I have to do what seems inevitable these days...and just throw it all away and go back to vinyl?😬 in despair.

I use the Sonos-alarm on a daily basis, but the time varies from day to day. Therefore, before I go to bed I check that the alarm is set and set at the correct time. Since the September 10, 2019 Release, this has become an annoying task as the alarm was moved on the Android App. Now I have to click through "Settings -> System -> Alarm". I do not consider the alarm a system setting, but maybe that is just me. Complaining is easy, so what could be a potential solution? From my point of view it would be nice to have the alarm setting directly linked from the "My Sonos" part of the app (bottom left). As we can edit this page, it could be hidden for everyone by default and if you need it, you add it through the edit of the My Sonos (top right). Forgive me, if there is already a better way to set the alarm. I tried to find it online, but I was not successful. That being said, adding the alarm to the "My Sonos" would be a great feature anyway (imho).

This has ALWAYS worked. in the last few days (since this weekend) this section just shows LOADING I have left the app open at My Sonos for up to 10 -15 minutes and it never shows the most recently played stations or shows. I rely on this and have used it for years Please escalate to get it fixed Yes, I have deleted the app and reinstalled at least three times over several days and no change TIA

Fairly new to the Sonos setup, however the following doesn't seem to be possible - am I missing something? Using latest iOS app Browse > Asset UPnP Album > [A-Z] Select Album ??? You can see all the tracks listed as you might expect, however it seems you can only pick one at a time. The three dots next to the album only offer you the ability to "add album to my sonos" I just want to the able to play the album from here (select all tracks and add to queue)... which seems quite basic functionality. Interestingly, if you try from say the Mac controller, you can just select all tracks and add to queue. Given this works, this seems like it is limited to the iOS controller.

Hi; after updating my mac controller, it appears the Beta version on the application-controller...how to come back to the regular application? I don't want to be a beta tester...

I have a sonos connect hooked up to a multi zone AVR that powers numerous sets of speakers around the outside of my house. Some of the more distant listening areas are past the range of my WiFi despite my efforts to boost its coverage. For other reasons, I have my home router set up with a VPN server that allows me to remotely connect to my home network as if I am in the house. When logged into this vpn, I have control and use of all my networked devices just like I would if I was directly connected to my home network. Except Sonos. It just hangs at the ‘you need to be connected to a wireless network’ screen. Is there a workaround for this?? Obviously this would solve my WiFi range issue when needed. My preferred controller is an iPhone 7 and all my numerous Sonos devices are hard wired if it matters.

The recent Android 10.0 update seems to have broken the app. There are no rooms listed and the Now Playing screen doesn't show what is playing on the system. I have tried uninstalling and reinstalling the app but no joy.

Trying to help a friend with her speaker. She has a Windows 7 laptop, she's been using the sono speaker with no issues until recently. Can you use the device without having a smart phone or tablet?

Has anyone in the US got one of these yet? They replace light switches and can control Sonos amongst other things. UK release is hoped for 2018. https://www.brilliant.tech

Hello fellow Sonos fans, Although I am a huge fan of Sonos, there is a problem that's bothering me. I know I'm not the first person to ask for 5GHz support on Sonos speakers, but I hope this time we can engage in a constructive discussion. I also hope for Sonos employees to get involved. What feature am I asking for? The possibility to connect 5GHz compatible Sonos Speakers directly to 5GHz wi-fi. Before anyone rushes to come up with any reason why this is not Sonos' strategy, let me tell you a few things. I'm a network engineer, specialized in wi-fi. I live in a crowded area in the centre of a reasonably big city. My 50 sq m apartment only has 2 rooms. The spectrum is crowded with wi-fi networks, certainly in 2.4GHz but also 5GHz has a few channels that should probably be avoided. Therefore I only use 5GHz wi-fi for my main devices and even have 2 accesspoints. There is a 2.4GHz network present for devices like printers etc. Let's just say wi-fi is excellent in my home. Everything

This screen is frozen and wont respond. I can only add songs or albums to my library play function stopped working 2 days ago. Nothing will play through my sonos app.

Yesterday Sonos removed “from this device” function from my apple iPhone. From their previous communications I knew this was coming but hoped that they would leave it as an option, even as a somewhat flawed option. I am aware of the workaround fixes, they do not fit my needs. I have a NAS, my library there contains thousands of additional music files that are not on my phone. I do not wish to hear most of them on a regular rotation nor do I wish to search thought them everytime I would like to hear a particular song or artist. Additionally, the “from this device” was great for the Speakers in my children’s rooms as there is material on my NAS library that is not suitable for them, but they could play freely from their devices, on which I manage the content. There will be people who respond that say this is just one minor feature, but the number of threads on this topic indicate that the use of this feature is widespread throughout the customer base. There will be people who respond

Hello. Can i add more Than 2 speakers to the same room?

So I upgraded my sonos controller on macos 10.10 because it wouldn't let me go ahead without doing that and now I get the message "The Software on this device is outdated.... blah blah blah." If I understand this correctly, I need to throw out my perfectly working 17" MBP and buy a new one because the economy needs a boost? Can you check if you can also somehow disable my sonos speakers so I have to buy new ones too? Or is that too much to ask? Snark aside: how do I get my music playing now given that I will not be upgrading either my laptop or my mobile?

what can I replace it with? SONOS has been down for almost a year over this, the installer I used says SONOS no longer works with apple products. what have other people done to get the system working again, its an extensive installation with amps, speakers throughout out the home. maybe there is some after market software that can restore the use of older IPADS? the weird thing is it works off my iPhone, but i want to use the in wall IPADS again. any suggestions much appreciated, I did search the topic and its seems there are only pissed off customers and no solutions. I need a solution. Many thanks in advance.

Hi folks, I have three first gen Play 5’s and a Bridge in my Sonos system. I understand that the Sonos controller will soon not work from my iPad with my Sonos system and that for AirPlay to work from my iPad I need compatible speakers, which first gen Play 5’s are not. My question is : Can I purchase one compatible Sonos speaker and playback on my iPad using AirPlay and how my 3 existing first gen Play 5’s in with it? Cheers. David

Hello, A couple of weeks ago I gave a party at home for my friends. Ofcourse I used Sonos as my entertainment system. But because all my friends are connected to the home wifi they also can controll the music. So every 10 seconds a new song is putt on. And I find this very anoying. So I thaught it would be nice if there was a "Party Mode" so that only one device is autorised to controll the music. It would be a nice feature for the next update.

I have searched and this type of functionality is not only frequently brought up here but frankly is long overdue. We have 12 Zones and really need a way to set a scene/preset where we can tap "Pool Party" for example and a saved grouping and volume level is automatically loaded - ideally would like to be able to specify a specific playlist or station play as well. This seems to be a pretty simple add to the controller app. I am really questioning why this feature does not exist.

I am trying to add my music from iTunes on my mac to listen through the sonos system, but the message above keeps coming up. My firewall is not turned on, so i can not adjust anything there. I have tried to delete the library and then retry loading it, but i get that message, once i go past the lock window. On my old mac book pro everything worked fine ( i had to replace this with a new mac book, because of a motherboard failure), but no luck on my new one ?? Please help Steve

I refer to the fact that Sonos just announce, with no thought whatsoever, that they are dropping support for IOS devices. I think this is absolutely disgusting and totally abhorrent. What a way to treat loyal customers. I have Play 1 speakers and the big white box that sits under the tv. I spent a lot of money on this, which , as a pensioner living alone I had to struggle to find. The kit is only just over a year old. It is now going to be useless. Then there is the vast amount I have shelled out buying the music to play on Sonos from ITunes. Well over a grand and you just blithely announce I won’t be able to play this music any more. This is a disgrace. An absolutely diabolical disgrace. I do not play the music in any other way, only on Sonos. My evenings are now going to be distinctly quiet. I needed Sonos to remain sane. What a total waste of money. What absolute swines Sonos are. Your pathetic alternatives are just that - pathetic. Buy some new speakers. Absolute insulting nonsense

I am not sure if this should happen but if i use my iPhone Sonos app to play music I can control that series of tracks with my apple watch. I can change the volume, pause and skip tracks plus i get the track names. I cannot add to the playlist or change the speakers or have access to the library. It does not work with iPads or laptops. It seems that once the iPhone app has been opened then the watch can be used. witch does seem logical. I have an original watch series 0 and an iPhone 5s

I have two Play 1 speakers and a Play 3 speaker. The latest announcement regarding the loss of support for iOS has me wishing I had bought Bose instead. That said however, since I’ve spent all this money how do I continue to be able to play music on my system from my iPhone? If I get additional Sonos One speakers that ARE AirPlay compatible can I connect to them and use THEM as a conduit to have my iPhone play throughout my entire system, AirPlay compatible or not? If not then I guess if I want to continue to play my iPhone through my Sonos system I will have to submit to the financial extortion from Sonos and buy some additional component like the Connect Amp? Aside from selling all of the Sonos equipment and going to Bose, which I am definitely open to and considering, what are my options?

Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos. I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work. When you select shuffle what do you want to happen? What don't you want to happen? Thanks! Ben