Controllers and Music services

My Sonos app is multiple zones and we can’t figure out how to get them back.  Any suggestions?

Hi all,How do you manualy rearange queue order? Is it possible?Thank youNeven

Finally after lots of battles, I have enabled Sonos to play an Apple music track .  Two questions: why doesn’t it report what it’s playing and separately: why can’t I edit tracks in my music library - perfectly possible under previous iterations.

Just commenting here. I suppose I’m yet another frustrated user approaching the end of my Sonos relationship. I have mostly wired Sonos amps with a few scattered wireless devices (soundbars and freestanding Sonos speakers. I’ve had constant issues for years. sporadic functionality. Everyone’s answer always seems to be unstable network. But I’m pretty confident that’s not the problem. If so it is the only set of devices that ever has an issue.  today I deleted and reloaded the Sonos app rebooted my wireless rebooted all my Sonos devices trying to fix a problem. . Sonos sees titles online just fine, it can see the Devices on my network , but when you go to play a title it stalls and comes back with an error message that says something went wrong. Do t know what that would be because their error messages give you no clue. Nothing seems to work to fix it. I am beyond tired of this s***. Last Christmas before A 200 person party at the house Sonos has been working for days nonstop perfect

Hello, As Sonos claims to make the new s2 app more user friendly and customable.  please allow users to add their streaming radio url’s. Tunein is horrible. I don’t wat to pay for a relay to listen commercial free.Just counted the commercials during one tune turner song! 3 times !! 3 times serious a commercial for Disneyland Paris! So disturbing. so Sonos, allow users to add streaming urls. regards, willem   

I have Android controllers and have been investigating rolling back to S1 in search of stability and the functions I got used to over the years which have now disappeared.I dug an old P5 and an old Android tablet out of storage and set up the S1 App on the tablet from the App Store and on my Win 10 PC from Sonos’ website.  Setup went smooth as silk (I didn't even have to power off my S2 speakers, everything on the same sub-net) and I now have S1 v11.14 build 572150280 on both my PC and the tablet and S1 v11.14 build 572151190 firmware on the P5.  Sonos Radio was there already and I installed Amazon Music, BBC Sounds and the excellent iBroadcast having spent 5 days uploading my library to it non-stop over my pitifully slow broadband connection. All these work perfectly and I thought I was on a roll.Then I went to hook up to my music library copies of which, for whatever reason, sit on two separate Synology NAS units, both of which are on ethernet connections. My

I have owned a Sonos since they were featured on Queer Eye donkeys years ago. I have owned the original CR100 controllers and updated to the new series 3 years ago. How the f$%k do I select a different room to control without switching whats playing in my current room?I really hope all the people involved with the new app are burned at the stake. If asked, I now actively discourage people from buying a Sonos product. Cant even figure out on mobile how to change music… I have to go to the desktop app.  Associated Product: ---------------------------------Beam: BasementPlay:1: Basement (LS)Play:1: Basement (RS)Play:3: Basement StorageSonos One: Ellas SonosPlay:1: James SonosSonos Move: Jeremy Office (R)Sonos Move: Jeremy Office (L)Sonos Five: Kitchen (L)Sonos Five: Kitchen (R)Sonos Five: Living Room Sonos (RS)Sonos Arc: Living Room SonosSonos Five

I posted this in another topic, but it seemed that it required its own topic, as I couldn’t find any existing posts about it: Yes, in addition to the multiple copies of albums, which appears to happen due to multiple artists on an album, the track listings are also screwed up due to multiple album artists. And YES, I HAVE “SORT FOLDERS BY” SET TO “SONG NUMBER”.  Just wanted to clarify. The track listings are now sorted by the “Artist” meta data and then the track number.  Here’s an example from my library from Tha Alkaholiks album “21 & Over” - this is the order of the tracks listed and the Artist metadata, so you can see how the sorting is broken by sorting on the Artist.  All the meta data for these tracks are fine - the track listing is displayed correctly in the Apple Music application, but here’s what Sonos displays for the track order: Track 02 - Tha AlkaholiksTrack 03 - Tha AlkaholiksTrack 04 - Tha Alka

Why is the new app so bad. I can’t clear the queue of music. Does any one know how to do this. Very frustrating.   

the app shows no system found and then crashes.All the time. 

So my App (running on a Samsung S21 Ultra) doesn't always show the correct song being played through my speakers. If I pause and then restart, it updates and shows the correct song.Any ideas?

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

Before, when I was on my WiFi at work, the app would automatically select the Sonos system I have connected to it and I could go straight to playing music. When I was at home it would do the same. NOW, the app makes you select the Sonos system from the “System settings” before you can start playing music.    When multiple rooms are grouped together, the only way to change the volume of the rooms individually is to open the group volume and use the sliders. Before, I seem to remember that a long hold on the main volume button would pull up all devices in that group and allow you to change them individually without navigating away from the “Now playing” screen.    I'm sure there’s others, but this is it for now. Thank you for all you efforts to continue to make improvements. 

Sonos,Geographical restrictions of Sonos Radio HD are nowhere to be found but still exist.Someone from Israel pointed out before, and I want to reiterate this. Sonos Radio HD is also not available in Romania.Aren’t we all paying the same price for our products? We have no special discounts for not having full access to Sonos services.Could you please stop this Apple-like discriminating policy and offer similar services to all countries where you officially sell your products?I am tired of using VPNs, GPS mocking, gift cards just to buy some services. 

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue  

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked t

Today I have encountered yet another issue with the new Sonos App. Choosing a Spotify playlist, album or song from within the Sonos app no longer creates a queue.  It simply displays the relevant artwork and only plays the first track, regardless of which track in a playlist or album is selected.  The queue incorrectly indicates that the session was started from Spotify.  I have never encountered this problem before.   I have a very solid WiFi network and have been using SONOS extensively for many years.  Has anyone else had this problem and managed to rectify things?

Hi, I'm really struggling to add my music library. Has anyone been able to do it on the new android app?Many thanksGreg

I have had my personal music collection on NAS drive since buying my Sonos system. now the second NAS has broken and I need a new one. I don’t plan to keep anything private on the NAS and need the cheapest 1gig NAS around that’s simple to operate as I’m not technically. what do people recommend please?my music collection is in iTunes but you can’t play it directly from there!

The latest Sonos App update resets all sound eq settings to 0 and turns off trueplay tuning.

Hi all, please help me get Sonos to work via Amazon Music app for my son 🙏My son has a Play 1 in his room. He has the Sonos app and can play via that but he really wants to be able to cast it via the AM app so he can read song lyrics, also it’s just way better, visually. But no speakers are shpwing up on the AM app at all. He’s logged into my Sonos account, my Amazon Alexa account and his own Amazon Music account (as family member)

This new version of the SONOS app 80.07 has been frustrating! We all agree the earlier version worked and was not broken. Anyway… big surprise this evening - my playlists have just appeared in the app. Was this  scheduled upgrade? First time I have seen them on the app since the “upgrade”.  

I downloaded the latest Android update. It found my system on the first try. I usually had to try several times before. The controls seem more responsive.However, when you try to play an album from Idagio, it still will not let you play the complete album like it would do before. This makes the app almost useless with a streaming service that has albums.I am forced to play music from Idagio on my phone and then cast it Sonos. They doesn't always work. Sonos continues to infuriate their loyal customer base. There are multiple people who have Sonos based on my recommendation. I can no longer recommend this to anyone.I tried to leave feedback on the Play Store for the new update. You can no longer rate the app. The rating capability has been turned off. This is still the worse software update on history with no rollback provision. I had found an image of an earlier release and installed that a few months ago and was happy. However, Sonos forced me to upgrade

Hi.love the product, cannot fault the quality of sound, at all.BIG problem. New app. SONOS, WTF?not compatible with mesh networks at all. I had sky Wi-Fi before, slight drag issues, but nothing dramatic. Eero mesh? Doesn’t like it at all.why am I wasting my words? You might actually care for consumers that may consume you, if you do not fix it?end. 

My CR200 + Bridge + Five Speakers have been working for the most part reliably for 10+ years…. And only recently I lost connection to a Play 1 and was having trouble reconnecting it back to the SonosNet.Multiple calls to the Help Desk yielded advice and directions that had me end up with my System being placed into Wi-Fi Mode…. which then disabled the CR200…I asked and tried to return everything back to the way it was… but after many calls and hours was told “nothing more could be done”…..Yes… I know “everything” is obsolete and no longer supported… but that never stopped me before. And I do use my Android with S1… but the CR200 is just a great single purpose/easy to access convenience and I would like to resurrect it.I’ve gone through the most of the FAQ’s / Threads on steps to restore what I had. Nothing worked. But then I tried some steps of my own and amazingly everything began to work and my CR200 populated with all my speakers also worked.