What I want to do is (or should be) very simple. I want to be able to browse my local library, choose a folder, and play the music in that folder and it's sub folders or add the music in that folder and it's sub folders to the queue.
It’s very simple. It's something that some very basic audio playing apps can do. Yet 7 months after the disastrous app update it's still something I cannot do with the Sonos app.
PLEASE FIX IT 
It is fixed in the latest App version. Well except for album art.
If you want help tell us about your setup. Both Sonos and NAS.
I have 2 Sonos Ones (gen 2) and a Netgear ReadyNAS 200 Series and the latest version of the app (as of Nov 20th)
It does not work on my system. If I tap and hold a folder that has subfolders with audio files in them I only get the option 'Pin collection to home'. I have to go to the lowest child folder (a folder with no more subfolders) before I can play the contents of a folder and even then there's no option to add to queue.
Eg: I have folders for artists and then subfolders for albums. I cannot select the artist folder and queue up all the albums at once. I have to open the album folder to play it's contents. As there is no option to add to queue I cannot add each album to the queue individually either.
System: play 3 and play 5, controlled by the Android app. Connected wirelessly to a music share on a Windows desktop.
I have this exact problem. Our folders in our shared music library are organized by genre > artist > album, and I used to be able to select a top-level folder (genre or artist) and shuffle all of the songs within the subfolders beneath it. Now when I select the top-level folder, the only option is to pin that folder to home. To be honest, I can't see how that is supposed to be useful as I cannot play the songs contained in that folder.
I keep seeing blithe comments about "make sure you are running the latest version of the app". How am I supposed to do that? I cannot find a version number anywhere in the Android app, nor is there an "update" option available in the play store or in the app. This is extremely frustrating. I've had to uninstall and reinstall the app from the playstore, and still have this problem.
Please be explicit: is the functionality I've discussed, which we have been using for years, currently there or not? If it is, can you please tell me, in detail, how I can use it? If it isn't there, will it be available again, and when? This will directly bear on whether we purchase any more Sonos products.
Thanks for your time addressing this issue.
The capability simply no longer exists in the new app. Its lack has never really been addressed in the various promises to restore what we lost.
We reverted to S1 in our house for that reason. But that was only possible because we still had the Play:1s that I had foolishly replaced last year with Ones and Era 100s. Now those Ones have been demoted to surround speakers for my PC and the Era 100s are running off an Amazon Echo via lineout in my office.
To be clear, the play and shuffle buttons circled below are missing from the new S2 app but are still in the S1 app (top image) and the pre-debacle S2 app (bottom image).
Last holiday season I spent $1100 or so on Sonos upgrades. This year I spent $20 for a line-in adapter. So I suppose I got some benefit from that bad choice on the part of Sonos management.
I keep seeing blithe comments about "make sure you are running the latest version of the app". How am I supposed to do that? I cannot find a version number anywhere in the Android app, nor is there an "update" option available in the play store or in the app. This is extremely frustrating. I've had to uninstall and reinstall the app from the playstore, and still have this problem.
The app version is buried in the “About Your System” section of the Sonos app, under “Sonos App Info” then “Build”. I have 80.12.03 on my iPad, which is the latest available on the app store. It’s also newer than the latest documented version on the Sonos page for “Release notes - Sonos app updates”. I can’t speak for the latest Android app since my Pixel phone still has the 16.1 version from before this mess.
It also used to be possible to add a folder view to the “My Sonos” page of the app. As Lctr mentioned, the new app has a choice in the folder menu to “Pin Collection to Home”, but if you do that you only end up with an item that says “No longer available. Select Edit Home to remove it.”
One last comment from me and then I’ll go away. Here’s the corresponding image from my iPad with app version 80.12.03 connected to a pair of Era 100s running build 81.1-58210:
And here is the Sonos web player, which also lacks the capability:
Thanks, Bg573, for all the info and the timely reply. I guess I’m one more person caught up with the new app fun. It seems that Sonos now only cares about customers who stream, not those who own their own music.
I’ve managed a workaround by generating a randomized playlist of the music and playing that. Of course, it means that every time I add music to my library I have to regenerate the playlist. At least I can get it to work, just not as well as before. Thanks again for your help and the definitive answer.
If you can live with having one active folder at a time, there are play and shuffle buttons in the “Songs” section of the music library view.
Same here. Re-add proper Playing and Queueing of Folders on Music Library.
(Not so) Fun fact: it is available in the Windows app, so it shouldn't be too hard to app.
Hopefully this lands at some Customer Focused developer / manager at one point….
Positive note: on the roadmap it shows that Music Library Album Art is coming back to Android App!
FYI: The latest iOS update (app 80.14.07 plus firmware 16.5 build 82.2-59204) is still missing this function.
Just updated to latest version on Android, better Music Library support.
Plus: Cover Art is shown on Album or File-level in Music Library.
Negative:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.