This suggests a local network issue. I use the iOS app daily to control my system, and don’t experience these issues at all.

I would start with a review of the wifi interference FAQ, and see if there are solutions there that might fit your system. I would likely also perform a full network refresh, by powering off all Sonos, then rebooting the router, and waiting a couple of minutes before plugging back in the Sonos devices. 

Finally, if none of that changes your situation, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thank Bruce. I’ll try these and post my results.

I am experiencing the same performance that you are. In fact, I just had to hit play multiple times and then when it played it would cut off several times. And don’t get me started with the awful interface of the new app. 

I never had these issues with the previous app.

My response above applies equally to you as the OP.

With respect to touching PLAY several times, for some reason network response is delayed, but the touches are queued. The first touch will initiate PLAY, the next touch will initiate PAUSE and so on.