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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,146 Topics
  • 13,693 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2146 Topics
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MaratotoContributor I
asked in Advanced setups
unpair

I have playbar and subwoofer.....I bought later 2 play3's for stereo sound but I can't use subwoofer with the play3's without first unpairing the subwoofer from playbar.....Is that correct, if so it sucks!

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BallisticContributor I
asked in Advanced setups
Sonos wont work on all Access Points

I have 2 Access Points, they are SonicPoint ACi's and i can only connect to my Sonos Connect Box when im on the same Access point as the Sonos Connect Box, When i go to the other end of the house and try and connect with my app it wont see it. The WLAN (wifi access points network) are on their own Subnet, i was unable to bridge the WLAN to LAN to only have a single subnet even with help from sonicwall i was unsuccessful so i had to create a 2nd subnet. When i try and hardwire somthing to the WLAN network for anything other than a Access Point it wont dish out DHCP or anything else to be able to plug the Sonos Connect in via Ethernet. Any ideas or am i just stuck being able to only connect to the sonos if im on the same end of the house as the network rack? Or should i look at a HEOS system.

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waynesworld1Contributor I
asked in Advanced setups
Rename speakers

I have a playbar, sub and play 5. All in my living room. I accidently named my play 5 to be in "livingroom2" while the playbar and sub are named living room. How can I rename it so the play 5 is in "living room" so all the speakers will be under the same name. Ty

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simmach
simmachContributor I
asked in Advanced setups
how to connect 1 speaker to CONNECT:AMP

I've recently purchased a second hand CONNECT:AMP. This is now setup and connected to one custom build speaker. Currently the custom build speaker is connected to the LEFT output channel of the CONNECT:AMP. The RIGHT output channel of the CONNECT:AMP is not connected to anything. Is there a way of bridging the two speaker outputs into 1 channel, for 1 speaker? So basically my questions is: How can I connect 1 custom build speaker to both output channels of the SONOS CONNACT:AMP?

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RGBContributor I
asked in Advanced setups
Creating a temporary Sonos setup in a second home

We rent a vacation house for six weeks, and I want to set up my Sonos system there. I will be bringing the computer that holds all my music. What is the best way to set up the system in the vacation home so that I will not have to recreate my home network when I return?

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WEID1374
WEID1374Contributor I
asked in Advanced setups
Save groups

At this moment I own two Sonos products, and more are likely to come. Grouping of these two works fine, but every time I group the two devices (Play3 and Playbase) I have to adjust the volume to each other. Every time I stopped playing music and start watching television the group setup is gone. So when I want to start listening music again in group-format I have to re-adjust the volume levels. Is there a way to save the group / volume setup?

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Edward R
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imaudiContributor I
asked in Advanced setups
Allowing Sonos app to connect to hardwired Sonos Connect via different WiFi networks

Greetings! Here's my Sonos Connect setup: - Sonos Connect hardwired into a 24port switch - Linux server for DHCP and DNS - DHCP server setup to always issue Sonos connect an IP of 192.168.0.100 - UniFi Access Point with two different wireless networks - Wireless Network 1: "Mike's Secure WiFi" requires a password and allows access to entire LAN - Wireless Network 2: "Mike's Guest WiFi" is open, but blocks access to 192.168.0.0/26 (for those of you who don't want to do subnet math, that's 192.168.0.1 through 192.168.0.62) Here's my goal: I should be able to connect to my secure WiFi, load up the Sonos app, and start playing music. This works great! Done. I'd like my guests who come over to be able to control my Sonos by signing on to the Guest WiFi network and finding the existing Sonos. However, when I try to connect to my Sonos using my Guest Network, I get an error saying: Is the setup I want possible, or will Sonos Connect only allow someone to access it

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wagonfaceContributor I
asked in Advanced setups
BT Whole home wifi - will it work with sonos?

I want to extend wifi to my garden, using BT whole home wifi, so I can control sonos from my patio. Current setup: BT homehub 5 --- wired connection to sonos boost --- play 1, play 5, connect amp I don't know if this uses SonosNet, but I assume so. Everything works fine, but my wifi doesn't reach my patio. If I add BT Whole home wifi, and use that wifi network to try and control sonos, will it work? The BT whole home wifi is a wired connection to the homehub5 router, then it has two other wireless discs/extenders. I am competent enough to turn off the wifi on the homehub5, so then I will only have one wifi network in my house. But I have seen people mention the problem comes if both wifi networks use their own DCHP server, which is beyond my knowledge. Thank you for any advice.

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ratty
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marcherContributor I
posted in Advanced setups
New wifi (same SSID/password) Sonos not connecting

Original Setup was Connect (wired ethernet to the Connect:Amp) Connect:Amp (wired ethernet to netgear switch) Play 1 (normally wireless) Netgear switch (wired ethernet to Verizon FiOS router) Verizon FiOS router Switch out Verizon FiOS wifi for Google Wifi New Setup is Connect (wired ethernet to the Connect:Amp) Connect:Amp (wired ethernet to netgear switch) Play 1 (normally wireless) Netgear switch (wired ethernet to Verizon FiOS router) Verizon FiOS router (wifi disabled) New Google Wifi (same SSID/password as Verizon FiOS router used to be) Sonos not showing up in the controller app (version 7.2 Build 35339010). I believe the above represents the boost setup (as the Connect:Amp is wired ethernet) Followed the instructions for moving to a new router at https://sonos.custhelp.com/app/answers/detail/a_id/1072/kw/new%20wifi However, I also tried connecting the Play 1 by wired ethernet to the Netgear switch, but that made no difference. Tried rebooting

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Peg BasherContributor III
asked in Advanced setups
Sonos on 4g network

Hi all I've been a user of sonos for last 10 years and after suffering low speeds with BT broadband am looking for an alternative. Due to my remote location, BT is the only service I can get but I have borrowed from work a 4g router to try. It's a TP Link MR200 and works fine with my iPad but really struggling to set up and get sonos to work. I have set up as a wireless system and added my 2 players successfully, I have lost my napster source and no radio stations play Any help would be gratefully received 😃

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ratty
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ControllerContributor I
asked in Advanced setups
Using 5 Play:5s + Sub as a 5.1 channel surround system

If one were to take 5 (or more) Play:5 speakers and wire the 5 (or 7, 9, 11 etc) channels of a surround preamp to the line-inputs of individual Play:5 speakers, can they all have their own line-input set to autoplay their own zone and create an all Play:5 surround system? More importantly, would all of the Play:5s have an identical audio delay (70ms?) on their line-inputs when being played simultaneously as different zones?

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ratty
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DT79Avid Contributor I
posted in Advanced setups
High resolution files working on Sonos

I checked and I checked and I checked again and it's definitely working...not sure if I missed a big announcement, but the high res FLAC files in my music folder are showing up in my music library in the Sonos controller and I can play them back. I have no idea whether the Connect is actually playing back the file in its high res form or some kind of downsamping/transcoding is taking place, but the files definitely play!

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jgatie
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MorrispwContributor I
posted in Advanced setups
Gen1/Gen2 Play 5's w/Sub

I currently have a gen 1 and a gen 2 play 5, two sonos subs. I can't split them to left and right since they wouldn't be equal, and right now I have the older gen 1 in the garage. For my main room, I have high vaulted 25ft ish, ceilings, and a very open multi level living room. I was trying to hook up and have two subs, one for each level, into my one play 5 second gen. Is there a limit, one play component to one sub at this point? I'm looking to add a second play5, two play 1's, and a sound bar shortly, to help even the room out with surround sound. Will I have to make it two separate rooms, then group them so the subs work together? Or will I be able to just add the sub to the second play 5 when I split them left to right?

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Airgetlam
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DiveGuy2Contributor I
asked in Advanced setups
Question About a Slightly Complicated Multi-Zone Home Installation.

Hey, maybe someone can assist. After having enjoyed a Sonos WiFi whole-house (apartment) system for years, I'm excited to finally have the opportunity to install a wired system using Sonos components (no longer will spotty wireless connectivity arbitrarily interfere with my audio experience--win). So here's my situation: I will have 8-9 Connect:Amps to carry my speakers and sub throughout the house. What is the best way to cable them so I can have the "zonal" benefits of the independent amps while I am playing music from different non-streaming sources like CD and phono? How do I connect all of the amps to both of these sources? Will I have to find a CD/turntable that has 8-9+ outputs? Not sure that exists. Or does a switch exist of some sort? Would I be able to tether the amps through RCA? Would putting an amp between the sources and the Connect:Amps offer a solution? Any thoughts/input would be much appreciated. Thanks, DiveGuy

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viola2572Contributor I
asked in Advanced setups
two networks one sonos system

Hi ok we have a large house, it was easier to have a different broadband and telephone system in the gym rataher than running a lan cable as it was too far. So I want my sonos in the gym as well with my playlists , how do I do this?

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kegwinContributor I
asked in Advanced setups
Sonos at a caravan park

Hello everyone, I'm fairly new to Sonos, I have a Play1 and Play5. I'm going for a long weekend away to a caravan park, where there is no internet. I was looking at taking my Play1, and have read that people on here have set up their systems using a router that has been set up at home, and taking that with them to create a wifi hotspot. I'm not very good with routers or connections or much tech talk. so my questions are..... 1. if I set up a new router and take it along with my Sonos, can I control it from my phone? 2. if I can control it from my phone, can I play either my offline Spotify songs/playlists or play them online? 3. am I just wasting my time and should I just take my Play5 with an Aux cable?

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KitharaContributor I
asked in Advanced setups
Windows 10 Context menu: Cast to Device

I have my Sonos Play:5 setup and I've been playing around successfully with my music services (Spotify, Pandora, SoundCloud, Amazon, Google Play etc..I've also set up a music library, adding folders from my networked computers, and even found a hack for using Dropbox (windows 10 share named Sonos in my dropbox folder. What I'd also like to do is play 'anything' off of the hardware I'm using at the moment, whether it is iOS, Mac or Windows. One approach is to use the Audio Line in. First, I plugged a Google Chromecast into the audio line in of my Play:5 and I can cast from chrome. That worked great and i could now play youtube in Chrome. But what if I want to CAST from the output of any software, such as a DJ software, or my DAW (music production software)? For this on my Mac I purchased Rogue Amoeba Airfoil and can cast all system audio to my chromecast and onto audio line in in Sonos. All pretty cool... But what about iOS and Windows? QUESTION: On one of my windows 10 machi

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mrothrocContributor I
asked in Advanced setups
Sonos, Cisco, STP, MST, and Spanning Trees

Hi all, I'm wrestling with an STP issue on some Cisco switches and I'm hoping for some advice. I have two cascaded switches, and I've configured STP (actually, MST, since that seems to work with the Sonos devices). When I only have players wired to the core switch, things work as expected. However, when I connect a player to the cascaded switch, that player completely loses its connection to the network. I cannot ping it. In both cases, STP looks fine. I can also see the MAC address of the player on the correct port on the cascaded switch. Does anyone have any ideas? Detailed config: ----------------------- --- Main switch --- ! Relevant parts of config: spanning-tree mode mst spanning-tree etherchannel guard misconfig spanning-tree extend system-id ! spanning-tree mst configuration name michael-sf ! spanning-tree mst 0 priority 4096 spanning-tree mst 1-4094 priority 24576 spanning-tree vlan 1-4094 priority 4096 ! ports for players interface GigabitE

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inopinatus
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D.Frazier24Contributor III
asked in Advanced setups
Router/Connect:Amp placement

In short, I'm building a new home and I just want to make sure that everything is done accordingly. Originally I was going to store my Fios Quantum router on the first floor with the rest of my connect amps. I've since scratched that idea and I'm planning on running cat6 from Fios ONT box to the router on the first floor, and then running a separate cat6 back to my basement where my CONNECT:AMPS will be placed and plugging it directly into only one of the amps triggering SonosNet. There will also be a separate cat6 coming from router and plugging into a 16 port unmanaged switch which will liven up the rest of the cat6 connections in the house if that changes anything. So, is it all right if my CONNECT:AMPS are down in the far corner of my basement approximately 35 feet from my router on the first floor? I also plan on having a CONNECT next to my router on the first floor which will plug into my receiver. Should I plug the CONNECT into the router as well? I will also have one more

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brombiContributor I
asked in Advanced setups
Can I use the 5ghz net instead of 2.4ghz?

I recently bought the play 3 and everything about it is amazing, well almost everything. I live in a place with a lot of different wifi networks, and the 2,4ghz network gets very crowded. It gets very laggy when I switch songs. I have 100mb/20mb internet.

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D.Frazier24Contributor III
asked in Advanced setups
Multi Room Audio Set Up Help

I'm going to try and keep this short. I'm building a house which will have 3 floors and stand at 7,000 square ft. I plan on using 3 CONNECT: AMPS, CONNECT and a PLAYBAR/SUB which will get me to 5 total zones through out the house. Two of the CONNECT: AMPS will be located with the CONNECT next to my Verizon Fios router on the first floor. My 3rd connect amp will be located on the second floor of the house with my PLAYBAR. This is how I picture the configuration, and please tell me if there is a better way to do this. FIOS ROUTER —> TP-LINK (SG-108) 8 PORT GIGABIT SWITCH (1ST FLOOR) —> 2 CONNECT: AMPS/CONNECT FIOS ROUTER —> TP-LINK (SG-105) 5 PORT GIGABIT SWITCH (2ND FLOOR) —> 1 CONNECT: AMP/PLAYBAR/SUB Will this work? Is there a better way to set this up? Both switches will provide a hardwired connection to other devices in my home as well (TV's, game systems, etc.) I'm also planning to have 2 additional wired access points throughout out the house to make up for any dea

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NVAContributor I
asked in Advanced setups
Sonos on a wired layer 3 network

If I want to connect my Sonos components with a wire, can Sonos communicate via a layer 3 network or must it be layer 2 (same subnet)

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Shawn_AVIDContributor I
asked in Advanced setups
BOOST Mode - Can you connect more then one wired Sonos device?

I started working for a home theater / home automation installation company a few months ago and we install a lot of Sonos. Sonos is a pretty solid product but, we still run into some strange network issues every once in a while. I was originally told that Sonos creates it's own wireless mesh that it uses to communicate from device to device. Now my background is in networking and I am from the school of thought that anytime you can hard wire a device instead of using WiFi you do it, to reserve the limited airspace for your mobile devices, that are not practical to have hard wired. The standard practice when setting up these sonos systems has been to usually have all of the Sonos Connects and or Connect Amps all centrally located in a network rack and distribute speaker wire to each room, usually using a set of in-wall or in-ceiling speakers. Now having several Sonos all wired to the network as well as creating their own wireless network is concerning due to the potential for a swi

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ratty
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Mack1979Contributor II
asked in Advanced setups
Google wifi and 3rd party router

I have Sonos working fine with my existing network, and I use HomeSeer home automation to control it (things like announcing when someone unlocks the front door). The wifi is terrible in our house, so yesterday I installed Google WiFi to have the mesh network so we can seamlessly move between them. Now I cannot work out how to have both HomeSeer (running on PC on original network) accessing Sonos AND have it working from my phone (on the wireless). If I set Sonos up wirelessly it works fine, and is visible for control for my phone, but Sonos desktop and HomeSeer cannot see it. If I set Sonos up wired (original network) then Sonos desktop and HomeSeer can see it, but the Sonos app on my phone insists it doesn't exist. Google WiFi won't work in bridge mode and still have the mesh network. My phone (on the wifi) is able to connect back to my main PC (HomeSeer runs on 192.168.1.3@1000), so it looks like it is open in one direction, or has the right port-forwarding set up, but I can

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adhodgsonContributor I
posted in Advanced setups
Sonos with newer whole house wireless system

Hi Guys, I have the following setup: Living room with Playbar connected to router. Office between living room and bedroom containing 2 Play:5 speakers connected via Sonos wireless. Bedroom containing 2 Play:3 speakers connected via Sonos wireless. With this setup streaming Internet radio and Spotify through the system works but when streaming content from the TV via optical via the Play Bar, I get timeouts on the Play:3 speakers. I am wondering whether using one of the newer whole house wireless kits like the Devolo Giga Gate (I already must use a home plug wireless extender to get wireless extended through the walls of the house) would make any difference rather than using the Sonos wireless? The Giga Gate device has wired access on the other side of the bridge, which I would be using on one of the Sonos units. My thinking is that the wireless on the Giga Gate may be stronger than the wireless on the Sonos. Anyone tried to use a similar device? I also want to ge

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