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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,693 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2146 Topics
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craig3456Contributor I
posted in Advanced setups
Network matrix assistance

Hi there, I'm new to Sonos and have recently installed 4 devices (2 x connects and 2 x Ones). I've had the occasional blip in playback so have run the network matrix which I've attached. My wifi signal is very strong in all areas - I've got hardwired repeaters in my roof directly above all the Sonos devices. I havent hard wired any of the Sonos devices to the network yet as this would involve taking a cable down from ceiling. What I'm interested in understanding: - should I start with hard wiring a Sonos device or is it better to go with a Boost? - if you go with a Boost does that mean that Sonos then only works via the Boost? If so then I'd probably need multiple Boosts. Any advice appreciate. thanks.

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Stanley_4
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mdaniel00Contributor I
posted in Advanced setups
No Sound from Computer when HDMI through TV

I have my computer hooked up through HDMI into the TV. The TV is hooked up to my Sonos system through digital audio optical output from my playbar (also have 2 play 1s). Computer settings are set to send sound through HDMI. The TV settings are set to play through the External Speaker (sonos); however my computer sends sound only through the TV's internal speakers. All my other devices (Chromecast, Roku) play audio through the Sonos system which are both through HDMI. For some reason, my computer will not do the same. Any advice is appreciated. TV: Samsung 8080 series

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Airgetlam
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Michael BenderAvid Contributor I
posted in Advanced setups
Can't bring up WiFi (ath0) on CONNECT:AMP

Some time ago, I turned off WiFi on one of my CONECT:AMP players by doing: code:http://192.168.7.248:1400/wifictrl?wifi=persist-off This worked, and had the side effect of this player having empty rows and columns in the Network Matrix view. Today I wanted to turn on WiFi in that player again, so I did: code:http://192.168.7.248:1400/wifictrl?wifi=on got the radio buttons, selected On and pressed Submit. I then refreshed the status page, and saw that this player's entries in the Network Matrix view were still blank (but the player itself was listed as before). Looking at ifconfig, I saw that ath0 was not listed: code:running /sbin/ifconfigbr0 Link encap:Ethernet HWaddr 5C:AA:FD:E3:EF:06 inet addr:192.168.7.248 Bcast:192.168.7.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1975 errors:0 dropped:0 overruns:0 frame:0 TX packets:1810 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueu

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yian77Contributor I
posted in Advanced setups
Whole House Audio Setup Help

Hi everyone, I am building a new house and I have 4 zones, I will pass wires to a central location. Kitchen + tv area, dining room, basement room and pool area. I already have most of the speakers 2xB&W 603, 4xB&W 601 and I will need to buy the pool outside speakers. I want to use sonos but buying 4 connect amps will cost 2100 Euros. I don’t really want to have independent music in every zone my major concern is to play the same music in all zones like a party mode if I want to. All equipment will go in a dedicated room in the basement. I was thinking of buying two Yamaha avr or two Denon avrs with 2 zone functionality like a Denon x2400h that can be fully controllable with the app and add two sonos connect on both avrs. This way I have 4 zones. One zone or two zones out of 4 have the possibility two play 5.1.,the two sonos provide two different zones that I can play different music or play the same music in all zones and I can also play in the 4 zones different music, two zones

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crcairnsContributor I
asked in Advanced setups
Hooking up my Connect to my Marantz SR5010

Can’t seem to get the Sonos Connect hooked up properly to the Marantz AV Surround Receiver. Using red and white cables audio out from Connect to Audio In on Marantz. I’ve tried the CD, DVD, inputs but I cant get it to work. Marantz has the Cable box, Apple TV connected to it along with surround sound speakers for family room and Zone two driving 4 outdoor speakers all non Sonos speakers. Sonos speakers are in three bedrooms. Need some help please!

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johngolfukEnthusiast II
posted in Advanced setups
Network Matrix - mac addresses out by 1?

One for the techies.... I'm just going through all the mac addresses on my Sonos kit to fix IP addresses on the router and noticed that the mac addresses reported in the network matrix are one digit different to the actual mac address of the kit. So, if I go to http://192.168.0.5:1400/support/review I get, for example Garage (RINCON_000E58XXXX0201400) This is the correct address for the zone, and it shows as an attached device with this 02 mac address in my router diags. But on the network matrix, the mac address is shown as: 00:0E:58:XX:XX:03 It's the same for all my zones - the last pair of each mac address in the matrix is one digit higher. I'm running a mix of hardwired and Sonosnet. I'm not having any issues incidentally, just curious. Cheers

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Michael BenderAvid Contributor I
posted in Advanced setups
Mixing STP and BPDU Flooding capable switches - OK or time bomb waiting to happen?

I have a Netgear GS724Tv4 STP-capable switch as my root switch at home. I have STP enabled on that switch., Some of my Sonos players are wired to ports on that switch directly. I also have some Netgear GS605 and GS608 switches which have Sonos players wired to them and then one of the ports on each of those switches is wired to the GS724 root switch. I do not believe that the GS605 and GS608 switches support STP but they do seem to support BPDU flooding. I think that this type of setup is OK since the BPDU packets will move around the network and not get blocked at the GS6-series switches, and will wind up at the GS724 root switch and be distributed properly to the Sonos players. In practice I am seeing a very quiet network, with the exception of the LEDs on the GS6-series switches flashing at a very high rate all the time. My network matrix is all grey cells with just a few green squares where I expect them to be to the few players that are on SonosNet (I don't have my house WiFi conf

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benola1977Contributor I
asked in Advanced setups
Spanning Tree & Netgear Switch Settings

Please help, does anyone have the correct settings required for using wired sonos components on a Netgear GS724T V3 smart managed switch. I have recently extended my Sonos system which now includes 4no. Connect Amps, 1no. Connect, 1no. Play3, 1no. Play1, Playbar & Sub. I have the ability to "hard wire" all the Sonos equipment to the switch via my home network which works ok for 1/2 an hour or so and then it crashes the network. Having read up on the forum i have found various article referring to "spanning tree protocol" but nothing that relates exactly to my Netgear Switch. I can revert to the wireless setup with one sonos component connected to the switch acting as the bridge but would prefer to utilise the wiring available in my home network.

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JungjackContributor I
posted in Advanced setups
Sonos on VLAN's not detecting

I have 2 different VLANs and both VLAN's are linked to one other, Sonos is connected on one VLAN and when I am trying to configure Sonos on iPad which is on other linked VLAN but Sonos is not detecting iPad, I need help in configuring Sonos on iPad

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woodblairContributor I
posted in Advanced setups
DJ Setup for multi room party

I have an upcoming party with a couple of DJ's. We intend to use a Pioneer DDJ system with RCA output. The DDJ does not have optical out. I plan to connect the Pioneer DDJ to my LG TV (via AV/RCA cables) then group the playbar with the rest of the speakers in a single zone. Are there any issues with this? Am I correct in thinking there will be a 70ms delay between the playbar and the rest of the speakers? If this is the case perhaps the issue will be tollerable based on different physical rooms being out of sync, or alternatively I could simply turn down the play bar and turn everything else up.. I have 15 other SONOS speakers. Any thoughts would be appreciated

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Gary EContributor I
posted in Advanced setups
Major Issue with Wireless and Wired at the same time

I have a number of Sonos amps around the house, with two being connected to different switch ports. My network kept slowing down, dropping out, then coming back on again after a few moments. Basically, my whole network was virtually unusable, and this went on for months. Eventually I traced the issue to the Sonos system on my network. When I unplugged a whole floor in my house from the switch, I miraculously could still see the servers on that floor, be it with an incredibly slow response. WOW. I traced this to the Sonos systems being connected wirelessly and passing my normal network traffic between them. This created 2 separate paths to many devices on my network: 1 via the hard wired switch ports, and 2 via the wireless connection on the Sonos. Who would have thought that Sonos acts as a wireless bridge for my standard network traffic. It seems that this caused to intermittently drive my whole network traffic through a much slower Sonos wireless connection, which I measured at aroun

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fraoufContributor I
asked in Advanced setups
Vinyl to pair of Play:5

I have a record player with pre-amp connected to an Onkyo receiver (without receiver, the direct connection from record player to Sonos speakers was not amp'ed enough). I'm trying to get true stereo sound by using the two Play:5's as left/right speakers. I'm almost there but got stuck as follows: I'm using two 3.5mm-Mini-to-RCA-Cables to connect the line-out from the Onkyo to each of two the Play:5's. Basically using one RCA cable to connect the right channel on the receiver to the right Play:5, and the second cable to connect the left channel on the receiver to the left Play:5. I setup a room called Office to have the two speakers, and I under Room settings I can see a line in (L) and a line in (R). So now, I can hear the music on each of the speakers just fine. But I can't figure out how to get the Sonos App to play BOTH speakers at the same time. When I go to BROWSE to select Line-In as the source of the music... I see the two speakers... but I can only select one o

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Sam79Contributor I
asked in Advanced setups
Play file at certain time of day

Hello-- I own Smarthings hub and recently added Sonos one speakers. I would like to play a file at certain times of day automatically, Can someone guide me? Basically it is reminder Azan to pray. Thanks

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ghadlokContributor I
asked in Advanced setups
Building new home- wired vs. wireless Sonos?

1) I'm currently building a new house and play on having two TVs each with its own Playbar and two Play 1 or Play 3 speakers, then a Connect Amp wired to outdoor speakers. I have the ability (now) to wire any or all of these devices via Ethernet back to their own Ethernet switches and ultimately the router. Based on what I've read, the BOOST configuration is generally superior to regular WiFi, in which case I will plan on wiring at least one device via Ethernet to create a BOOST network. Is there a benefit in connecting more than one, or ALL of the Sonos devices via hard-wired Ethernet vs a single device?

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rKeelerContributor I
asked in Advanced setups
how do I find the MAC address for my units?

I recently moved into my college dorm and for electronics that we bring in we have to register our units MAC address in order to use them with the network, but I cant find the address for either my Bridge or Play:1

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woodblairContributor I
asked in Advanced setups
IP Addresses & their effect on SONOS reliability

I have the following setup. Boost - wired to ASUS router 2x play 1 Living 2x play 3 Living 1x play 5 Living 2x play 3 Pool balcony 2x play 1 with SUB - Whiskey Room Soundbar + 2x play1 surrounds - Balcony 1x play 1 Bathroom 1x play 1 Bedroom Recently the system has been dropping out. Symtom 1 is speakers cycling off room by room then cycling back on room by room. Symptom 2 is skipping (especially when using spotify) I have been through a lot of troubleshooting with SONOS support and have tried various channel configurations. I have removed the WIFI settings from SONOS but the issue persists. I have come to wonder whether DCHP may be a cause (noting that the BOOST itself has a DCHP (auto assigned) IP address. So do TWO other speakers which are close enough to plug in to the router. To try to help with the issue I have just gone and assigned static IP addresses to all the SONOS units that are currently DCHP. Have any of you tried this? and, does anyone have an

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Ken_Griffiths
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bferrellContributor I
posted in Advanced setups
Connect Amp network weirdness-wired Ethernet

Please read the full question before responding as I have a more complicated network than typical. I have 4 SONOS Connect Amps that work perfectly, all connected in one location on wired Ethernet (for my Pool). They are aware of my WiFi, but are hardwired. I bought 1 new (off eBay) unit, and I am having an weird issue where it shows up for my wireless (iOS) devices fine when on WiFi, but drops out of the Sonos apps "Rooms" when wired. At the same time, it is visible to my computers (which are all both WiFi and wired Ethernet). When I connect a source to the new Pool unit from a wired device, it does then show up for my WiFi devices. Details My home network is a Unifi (Ubiquiti) setup with several subnets. My wired computers are on VLAN 10, 192.168.10.1/24, and my WiFi is VLAN 20, 192.168.20.1/24. I have mDNS reflection enabled, and there are no firewall rules between these VLANs. All 5 Connect Amps have been configured the same, they have static consecutive IP addresses,

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TerraformContributor II
posted in Advanced setups
Sonos 5 (v1), 3 , Boost + Mac system sound (line in)

I know this is a touchy subject and I have searched this forum multiple times trying to find the best solution to meet my needs but most of the topics don't actually speak to my needs so I am finally starting a new one... Please no trolls about the push / pull systems or any of that garbage... I am just looking for a solution for my issue. I NEED to play my mac audio through my Sonos system. I don't have a TV or Apple TV etc... and use my MacPro for all of my media needs. After buying my Sonos 5 and 3 (both v1) years ago I figured out a work around by plugging my Sonos 5 directly into my MacPro via the line out. I do watch a lot of movies ect on my rather large 4k monitor. This works ok BUT when trying to play music through both my 5 (which is plugged in) and my 3 (which is not and can not) my 3 is constantly breaking up (despite living in a 1 bedroom open floor plan type apartment. This has rendered my 3 pretty much unless for me. I was just given a Boost (which I have not p

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mabalu77Contributor I
posted in Advanced setups
Tidal wont play

When using my SONOS app on my smartphone and browse music via Tidal, I can look up specfic tracks etc without any issues. But when try to start any given music track it stops again promptly with the notification, "...the server cannot be localized". It has worked flawlessly up until about a month ago. According to Tidal servicedesk, I should try to amend the DNS-settings in my wireless router. I find it hard to believe that I have to learn IT-supporter capabilities in adjusting rather advanced router-settings in order to be able to listen to music (?!). Does anyone know why it is so and how it can be fixed by someone like me who doesn't possess advanced IT-competencies?

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Edward R
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MikeConnellyEnthusiast II
posted in Advanced setups
Advanced Sonos Wireless Network Configuration Using Sonos BOOST

I wrote a how-to on my blog that describes in detail the performance differences between: * using your existing WiFi network (“Standard” mode), * using SonosNet 2.0 (“Boost” mode) with an Ethernet-connected Sonos speaker, * using SonosNet 2.0 (“Boost” mode) with an dedicated BOOST device, and * adding a second and then a third dedicated BOOST device Initially, I had only two Sonos One smart speakers, each in different rooms. I used Standard mode, connecting them to my Wireless AC WiFi home network. As I added more Sonos speakers, I encountered occasional audio drop outs, particularly noticeable with paired speakers and particularly with lossless audio. Now, I have purchased three Sonos BOOST hardware devices to feed over a dozen Sonos One smart speakers. In the article, I walk through using the Sonos Network Matrix to optimize your network (and therefore audio) performance. Beyond the red/yellow/green color codes, I describe how to understand signal strength, noise floor,

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ChonairContributor I
asked in Advanced setups
Connect Amp and Bose Free Space - Help!

Hi Community, First time posting and thank you in advance for any help. Just ran 14 gauge direct burial wire to a pair of Bose Free Space speakers and the connect amp. NO SOUND. I could really use help in trying to figure out steps to trouble shoot this without pulling components significantly apart. Also, is there a max run I can do with the 14 gauge wire? Could my connect amp be a dud? Again, thanks for any advice.

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MEB612Contributor I
posted in Advanced setups
PA System

Is there a way to use my Sonos system as a PA system?

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nickteContributor I
asked in Advanced setups
Separating Sonos Speakers and accounts in same household

I am trying to completely separate two Sonos speakers in my home system. I have a Play5 and my son a Play3 in the household both have separate accounts but share the same home wifi network. We initially connected them up as it seemed a good idea at the time, but it has caused conflict with controlling the music to each speaker and I cannot find anyway of separating them completely if anyone can advise please.

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packetuserContributor I
posted in Advanced setups
Unable to Connect - Corporate Environment

We're trying to set up a Sonos Connect on a corporate network. The Connect device, as well as the client device (an Android phone) are both on the same SSID, using the same VLAN. We have allowed broadcasts between devices on this network. However, the setup process still fails with the error "Wireless problem ... There was a connection problem...". Some users of this wireless platform (Aruba) report that Sonos uses a set of Service IDs. Here's what I've got so far: id "urn:schemas-upnp-org:service:VirtualLineIn:1" id "urn:schemas-upnp-org:service:GroupRenderingControl:1" id "urn:schemas-sonos-com:service:Queue:1" id "urn:schemas-upnp-org:service:GroupManagement:1" id "urn:schemas-upnp-org:service:ZoneGroupTopology:1" id "urn:schemas-upnp-org:service:SystemProperties:1" id "urn:schemas-upnp-org:service:DeviceProperties:1" id "urn:schemas-upnp-org:service:AudioIn:1" id "urn:schemas-upnp-org:service:MusicServices:1" id "urn:schemas-upnp-org:service:Ala

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twukEnthusiast II
asked in Advanced setups
Boost or speaker in Boost mode - which is better?

Given various network problems in recent months (not specific to Sonos) I've recently moved to a Velop system, only to realise that there are apparent problems between Sonos and Velop. Whilst I'd love to spend weeks going back and forth with both companies to help improve their products, I'm resigned to finding a quicker resolution for myself. For info, I have the following Sonos products: Lounge: Playbar, 2 Play:1's as surround, 1 Sub Hall: 1 Play:3 Guest Room: 1 Play:1 Bedroom: 1 Play:5 Prior to the Velop being installed, I had non-stop problems with using the Sonos in a purely wireless configuration. There's simply too many wireless networks in my building and despite constantly changing channels, it just wasn't reliable. I eventually connected the Playbar into one of the wireless nodes (still before Velop) and for a time this worked 'ok' - not perfect. Having now installed the Velop and again plugged the Playbar into one of the Velop nodes (not the 'main' Velo

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