Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,881 Topics
  • 12,493 Replies
D
DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
  • 0
  • 9
Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
  • 0
  • 3
ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
  • 0
  • 14

1881 Topics

M
MmbmContributor I
asked in Advanced setups

Sonos Arc with compatible TV but with old AV receiver

Hi,I just purchased the port and I am pretty satisfied with it.  Currently my setup is an older Dennon Avr-3803 which is powering two front in wall speakers and 2 rear in ceiling speakers. I do not have a center channel in which I was thinking about getting the Arc.  My tv has the HDMI arc connection for it but I am wondering how that will integrate with my AV receiver.  Will I have to use two remotes to  get this to work? One remote for the Av receiver which has optical connection for the TV which powers the in wall speakers. Then another remote to power the Arc?    

4
M
3 years ago
Y
YoannakaYoannContributor I
asked in Advanced setups

Mac sound output switch

I use a stereo pair of Sonos Move and an iMac with Catalina OS runningWhen I switch from Spotify to Youtube, I have to change the sound output each time.Meaning this:when I play spotify, I have to look for the Sonos output within Spotify. Which changes my Mac sound output to iMac Speakers When I now want to play a Youtube video, I have to change my Mac sound output to SOnos and in the process lose the Spotify connectionWhere do you think the problem is coming from ?

1
James L.
3 years ago
J
John KramerContributor II
asked in Advanced setups

(Network Matrix) Is everything connecting to Bridge?

I have a long house and am trying to get great signal all the speakers. I have a WiFi router and a satellite router on each end of the house, so I thought a great solution would be to connect a Sonos device on each side of the house to ethernet. One hardwired device is a connect, the other is a bridge. From looking at the network matrix, it appears like every single speaker is now trying to connect to Bridge, even though for some of these speakers, the Connect named “Living Room” is closer and actually has a superior wired connection because its going to the main router and not the satellite. I thought that Sonos would connect to whatever is closest and strongest?  Network Matrix attached.  I believe that the two dining room speakers and the two kitchen speakers should be connecting to “Living Room” and the rest should be connecting to Bridge. Do I need to buy another Bridge to put on the other end of the house?  

5
ratty
3 years ago
Z
zachnContributor I
asked in Advanced setups

Sonos Port Does not support negative audio delay

Not sure if this should be a question or conversation, but I have had a huge amount of trouble setting up a Sonos Port with my Pioneer surround system. I have a couple sonos speakers in the kitchen and the sounds system in the living room which I am trying to sync up (they are all part of the same overall space).Connecting the Port to the digital coax or using any mode on the receiver but pure direct results in a 10-20ms delay in the audio coming out of the receiver. I realize this is because the DSP on the receiver is doing processing such as MCACC to the sound, and this adds a delay.However, there seems to be no way to adjust this offset in the sonos app. In other systems such as chromecast audio, I am able to add a “negative” delay to the connected device, which essentially adds a small delay to all other speakers. Is there no way to do this within the Sonos ecosystem?The echo is extremely frustrating, and using pure direct on the receiver disables my subwoofers.

1
K
3 years ago
P
PortnoyContributor I
posted in Advanced setups

Port > Connect for Line In - Fixed my turntable drops

I can’t thank folks enough for the advice on these boards.   I’ve learned a ton, enjoyed myself, and your advice brought me from a very spotty system to a matrix that’s all green with 50+ strength vertices.  (S1, 14 components of mixed vintage on 3 floors, SonosNet off an Eero used as a router).BUT I was still getting drops when streaming from my turntable to a Connect to 3 nearby rooms. All rooms would drop out for a second or two then come back.It was solvable for 1-2 rooms with line in compression plus a 2 sec input delay and airplay as source type, but 3 rooms would still drop out.Sonos tech said there was a lot of interference in my space and I’m sure he’s right.I needed another Line In anyway so got a Port (just as a line in, so I was agnostic on the digital out kerfluffle).I was hoping the Port’s stronger WiFi radio mentioned by ratty might help and thought the add’l processing power for ADC might help (the old connect seemed (?) to drop more often as it heated up).Just hooked i

1
Corry P
3 years ago
L
LblumenContributor I
asked in Advanced setups

Unable to sort by genre

What happened to ability to sort by genre? It is blank. And artists are not listed alphabetically. 

9
Corry P
3 years ago
J
jptbContributor I
asked in Advanced setups

Metal objects and WIFI interference

Hi! I’m doing a little mod/add-on to my Sonos One (don’t ask what and why, long story 😅). My question is, how do you think this construction may affect WIFI-reception? I’ve marked the places where I think the antennas are, do you think the metal wire may interfere in some way?Thankful for all input! Have an awesome Sunday! 

1
G
3 years ago
M
mborellaProducer I
posted in Advanced setups

Plex / NAS Setup

Can anyone recommend whether I should set up a NAS with Plex support?  I have a large collection of music and would like to stream it to my Sonos.  I currently use Youtube Music but the integration with Sonos is buggy.  For example, I was thinking of putting my collection on a Synology media server and run Plex to stream it to my Sonos nodes.Thoughts?

15
A
3 years ago
P
philibertContributor I
posted in Advanced setups

problem to connect laptop on my sonos move loud speakers

how can hear my laptop music on the sonos move loud speakers ? thanks

3
Airgetlam
3 years ago
S
Stano7Contributor I
posted in Advanced setups

Static IP question

Hi all. I’ve been reading these threads forever, thought I’d finally post my own questions :) I’ve gained a lot of insight from all of you contributing to the forums and I’d like to thank you. This particular question of mine has to do with static IP addresses.First of, I’m very novice at this and trying to better my system as I gain some knowledge from my readings. I’ve read several times that, if you create static IPs for your Sonos devices, it’s important to configure them outside of the DHCP range. Can someone please elaborate a bit on this? I’ve posted some screenshots below of what I’ve done. I was able to select all of my Sonos products from the client list and give them static IP assignments, but I don’t think they’re outside of my DHCP? One screenshot is of my assignment list, and the other is what I think my DHCP range is - is it 100-200? So would I want to assign the suffixes, or last three digits, at something under 100 or over 200? If so, why have an assignment list in the

30
ratty
3 years ago
S
SyesyeContributor I
asked in Advanced setups

stereo pair sonos five and play 5 (gen2)

Will Sonos be doing an update in order to be able to ‘stereo pair’ a play 5 gen2 with a Sonos Five?

1
J
3 years ago
D
Dean BarrettContributor III
asked in Advanced setups

Network issue when connected to Access Point

I’ve not seen this issue before.We have a setup of 4 x AMP’s with one hardwired to Router, other 3 all in the same Flexson mount connected via sonosnet inside a house.Outside the house in a garage detached we have a One SL - this is connected via a TP Link access point hardwired to the same router in the house which one of the AMP’s are connected to.Via the App in the Garage we can control the house AMP’s fine.BUT - i cannot get the One SL to add to the App - The App finds it, we connect using the join button - it says connecting for a while the indicator goes white and the App pops up a message that says install complete, but might not show up in System - unplug and re power. Doing this the One never appears.Take the One back in the house reset it and it joins network fine (i assume via Sonosnet) - take it back outside and it disappears from the app.The TP Link AP is definitely set to AP mode, DHCP is off on the AP, so unit will be getting address from House router - the tablet with t

2
D
3 years ago
S
Stano7Contributor I
posted in Advanced setups

Sonos matrix improvement

Greetings all, I have recently moved to SonosNet via Boost which is running from my structured network panel. The Boost is hardwired but sitting close to the router and a few other hubs. Due to the cord lengths my ability to distance is limited. I have logged into my router and created static IP assignments for all of my Sonos products, so I should be good there. I have added two other boosts placed in what I think may be dead spots, but they’re showing up red too. I’m not a pro at this by any means, I’ve been reading the forums and doing what seems to make sense. My matrix throws up some red, but the only time I seem to have any drop out issues is when I try to play every device at once (“play everywhere”). Is the column left red the end of the world? Any advice on improvement? Thoughts on the health of my matrix from someone that knows what they’re talking about? Thanks in advance, looking forward to your thoughts / advice.  

6
Stanley_4
3 years ago
C
Chris9891Contributor I
asked in Advanced setups

TP Link - Speaker dropping out

Hi all. New to Sonos systems and am running into some problems. I can see a bunch of posts here about TP Link WiFi extenders, but nothing that describes the exact problem I’m having. I’m also not that familiar with the technology behind all of this, so am struggling to keep up on some of the threads!I have two Sonos One SL speakers, one in my living room and another in my office. Because the WiFi signal does not reach the office, I have used a TP Link AV1300 powerline adaptor to get signal back there.Most of the time the two speakers will play together without issue, but every now and again one speaker will stop working. I have experienced the issue with both speakers, but it seems the speaker I lose is usually the one I add to whichever is already playing music (i.e. If I begin playing from the living room speaker and then add the office speaker, the office is the one causing problems; and visa versa.)It seems the system suddenly stops recognising that there are two speakers connected

3
Xander P
3 years ago
pterhaar
pterhaarContributor I
asked in Advanced setups

TV and Turntable on Playbar and AMP

In my living room, I have a TV with Playbar and a turntable connected to a new AMP (all Sonos S2).It appears impossible to use the AMP as surround speakers for the Playbar, without losing the turntable input. Any suggestions? Currently, I can of course group the Playbar and AMP, but that’s not the same as a proper surround setup.Should I convert the turntable signal to optical and then put an optical switch in from of the Playbar? Any other ideas??

2
pterhaar
3 years ago
B
BmoreFrankContributor I
asked in Advanced setups

Two WiFi networks and a Boost

Hi, I’m trying to optimize my home WiFi networks. I have two running: one is off of the Comcast router, the second runs an Orbi mesh network (it’s a 3-story, narrow rowhome). Most of my devices run off of the Orbi network (which is connected to the cable router via an unmanaged switch). Since it’s a 3 story home, I purchased a Sonos Boost to support speakers on every floor. And of course the router is on the ground floor.Does it make sense to put the Boost onto the cable router (through the network switch), or with most other WiFi devices, into one of the Orbi devices? Can the boost work as a wireless bridge (the documentation is vague), in which case I could put it on the second floor? Finally, can most of the devices in the home (including the iOS controller and Alexa, be on a different WiFi network than Sonos?)I’m trying to figure out how best to configure this, and would really appreciate your advice! Thanks all...

3
Ken_Griffiths
3 years ago
C
cegenieContributor I
posted in Advanced setups

Unifi set up with all wireless Sonos devices

Hi, I recently installed a system for a client.  The system consists of a Unifi USG, US16SW, and 4 Unifi NanoHD APs.  The sonos system consists of 1 Sonos ARC, 1 sonos move, 4 Sonos Ones.  All sonos equipment is wireless.  Customer and I were having issues with app acting glitchy.  Sound quality is fine with no hiccups but at times it doesnt connect to the system or the app just attempts to open and then doesnt.  It has been in use for a little over a week.  Yesterday, I made adjustments on the Unifi system. Switch Setup: As many other threads discuss, Unifi switches default to RTSP which is incompatible with Sonos. You need to set the switches to STP. In the Unifi dashboard go to Devices --> Select the Switch --> Config --> Services --> Spanning Tree --> Set to STP. For the root switch (48 port switch in my case) set the Priority to 4096. For secondary switched plugged into the root switch (the POE switch in my case) set Spanning Tree to STP and Priority to 8192. Netw

1
James L.
3 years ago
F
Ferguson.jamiewContributor I
posted in Advanced setups

Is there any issues having 2 different surround sound set ups in my house?

I currently have a play bar and connect amp powering 2 third party in-ceiling speakers in my living room, and a play 1 connected to my router in the basement.I now have a tv in the basement that I would like to set up another play bar and connect amp powering Sonos sonance in-ceiling speakers and a subwoofer.Will anything be effected?From my understanding/experience, I need that play 1 connected to the router in order for my living room surrounds to work. 

13
F
3 years ago
T
twilightrhapsodyContributor I
asked in Advanced setups

Remove Offline Speakers from Sonos Account

I returned my 3x Symfonisks to IKEA but I didn’t get the chance to reset them because I wasn't sure they would accept my refund request but I’m glad they did. The speakers are still listed in my Sonos account though. Is there any way to remove them?

9
Airgetlam
3 years ago
J
J GeelenContributor I
asked in Advanced setups

Active speakers at line out of Sonos Connect in combination with Sonos Sub.

I have 2 active speakers (so the amp is build in the speaker) connected to the line out of the Sonos Connect. This works great. Now I want to add the Sonos Sub 3 to this. Is that possible? If not, is an upgrade to the Sonos Port a solution?

8
J
3 years ago
O
OlllieContributor I
asked in Advanced setups

Am I getting high resolution sound?

So I’ve upgraded to the S2 app and have a Beam, Sub gen 2, 2 x sonos one surround setup.  I use my iPhone 11 to stream music via AirPlay from Qobuz, which as I understand has a compatible high res format with Sonos (FLAC).   In this article - https://support.sonos.com/s/article/79?language=en_US, it states ‘Sonos supports the following audio formats when streaming from your local music library, Android device, or Internet radio stations’. And it supports ‘24-bit (44.1kHz/48kHz, FLAC/ALAC)’. So my questions are: Is streaming from Qobuz via AirPlay considered my local music library? If I’m playing a 24-bit high res track at 96 kHz, how is the quality of the playback affected, assuming anything above 48 kHz is lost?

16
B
3 years ago
J
jrgnContributor I
posted in Advanced setups

Real VPN & Sonos incompatibility

Hello,  I’ve setup a VPN to connect my mobile device safely to my home network.  It’s a set-it-and-forget-it thing.  On my mobile device my VPN stays on 24/24 7/7. I can reach my NAS,  and literally do all the things I do at home when I am at home (!) and when I am away.  Since dataconnection through 4G or 5G is mostly unlimited (Belgium) there’s no issue on that topic.  Since I have perfect 4G coverage at home, I don’t need wifi on my mobile device either.   And certainly…  I don’t need tweaking around my phone when I leave home, starting my car, starting to navigate, or whatever thing I am planning to do.     The only thing that doesn’t comply… my Sonos system.  I’ve seen a lot of coverage on this forum and Reddit about Sonos and VPN.  Mostly posters point in the wrong direction of it being “not Sonos’ fault”, or as in “bittorrents are illegal, so you shouldn’t use a VPN”.  Answers totally missing the point about what a VPN in 99% of the cases is and what is used for daily.  I still

1
controlav
3 years ago
J
jebrContributor I
asked in Advanced setups

Why is 2 x 6 ohm not supported on Amp when 3 x 8 ohm Sonance is?

HelloA) If you can parallel wire 3 x Sonos by Sonance 8 ohm speakers to each channel of the AMP, this gives a total impedance seem by the AMP as 2.67 ohms.B) However the following page: https://support.sonos.com/s/article/4730?language=en_US states you can only connect 2 x 8 ohm speakers per channel, this gives a total impedance seen by the AMP as 4 ohms.I don't understand if the amp can support (A) why I could not parallel connect 2 x 6 ohm Monitor Audio 180-T2 per channel - giving a total impedance seen by the amp as 3 ohms (greater than (A)).Can anyone explain this? Thanks.

4
T
3 years ago
L
lemusicContributor I
asked in Advanced setups

Grouping 2 speakers

I used to have a group with both my products/Beam and One.  Now it says I have to have 3 products for a group?  When did that change and what is the work around? I don’t want to be forced to buy a 3rd products. I also have 3 additional ALEXA speakers,but I don’t think they can be grouped with Sonos 

2
N
3 years ago
S
ScootishBittleContributor I
asked in Advanced setups

2 Sonos Move Paired w/Sonos Connect Amp?

Is it possible to pair two Sonos Moves together with a pair of wired Polks connected and controlled through a Sonos Connect Amp?

3
S
3 years ago
Terms & ConditionsCookie settings