Hello everybody,I write this post before contacting Sonos support. I purchased a Sonos Arc + Sonos Sub (3rd gen) in December 2021.After 3 months of use, I am not very happy with the Sub in particular. Because the bass is not heard! I've done all possible configurations, but the subwoofer is as if it's turned off.I try to explain better, the SUB is correctly turned on and configured, I can also change its settings from the Sonos app but the sound of bass is really non-existent.I have made a comparison with another sound system with a much lower price range (300 €) and it sounds much better and it’s impossibile!I need help because my subwoofer can't sound right. It seems as if the frequency used is not low but only very high.What can I do?
Thank you a lot!