Advanced setups

Hi,I’ve seen a similar question with a suggestion of using an hdmi-to-optical adapterthe relevant pages from my tv manual: pg1, pg2, pg3 Are there any downsides to using an hdmi-to-optical adapter? latency issues? sound quality issues? Is there a recommended converter, or anything I should be aware about in the specs or just buy the cheapest converter?Lastly, the need for complex connections got me rethinking the suitability of Ray. The TV in question is in the kitchen and is not used for viewing movies, but only broadcast tv (mostly news). The TV internal speakers seem adequate, and I have a couple of Sonos One SL in the kitchen for music.My plan was to connect the Ray to the TV and move the One SL that is next to the TV to a room that does not have a Sonos speaker. This way listening to music in the kitchen would be with the Ray and the One SL, and the TV’s sound would be enhanced.Since the connection to the TV is going to be complicated, I think it would be easier (and slightly chea

Hoping someone can help me here. I have a two level home with an apartment downstairs. they are on separate wifi networks. I have added devices downstairs to that network. Can I now create a system on the upstairs network and add devices to that  All under my one user account. Got me stumped, when I go upstairs and connect to  new network It tells me my system and phone are on different networks.  Which is correct!So how do I create new system for upstairs?ThanksGed

Hello,I have a problem with the trueplay function. I have 2 sonos play 5 gen2 in stereo and when I activate the trueplay, the sound volume is unbalanced towards the left. I have redone several calibrations. Separate the stereo. Nothing works. By deactivating trueplay everything is back to normal except the sound quality.... I have read that other users had the same problem. Any solutions to come? sincerelly

Just purchased the Arc/Sub3/2xOne set up and just found out that this Sonos system cannot connect to a wifi router that uses LTE (4G) as its internet source. It makes no sense to me as the speeds are comparable to boardband, it has enough speed for 3 people to use say Netflix, youtube and scroll social media at the same time.  In near future I will update the Router to a 5G one which will have speeds of up to 100mps+. But even as it stands the Sonos system would configure with a 5G router. And unfortunately where we live does not have the option for the traditional fiber/Ultra broadband etc. It is a shame as I was really looking forward to having this Sonos set up. Before I return it, I would like to know if Sonos are intending to do any updates that would allow users with a LTE router register and use their products?

For my Sonos OneWhen I drop a router (the xFinity box) through a hard reset.Then add a router (Google Mesh)Go through the full setup - doneThen when I try to play anything on the Sonos One, it reverts to the router that I just dropped.Appreciate any guidance. 

Very disappointed.  Connection to PANDORA constantly dropping.  Using TuneIn radio is impossible.  All happening free last weeks update.   any suggestions… or perhaps acknowledgement that the app is broken would be appreciated.

Hello good people.  I’ve been lucky to have my Sonos system up and running now for about 2 to 3 years with pretty much no problems.  Over the past week, my system has started dropping audio or randomly skipping tracks.I made two recent changes.  I tweaked the wifi channels in my house.  Also, I introduced three new speakers into the set-up.  I have a lot of speakers so posting the network matrix is a bit tough.  I’m posting two pages of it here.  I can scroll to the right and see some additional info mostly all in gray with two green boxes.I’ve gotten rusty on the meanings.  A bunch of my devices are connected by ethernet.  Some are not.  I thought the ones connected by ethernet would show differently on the matrix but that’s not always the case on this one.  Anything here any cause for concern?Add’l info:  I live in a rural area in the middle of a bunch of acres with no one around me.  So no wifi conflicts at least from neighbors.  Thank you.  

We have 8 Sonos speakers in various part of our house with an ethernet cable connected to our sub which is part of a surround setup.  Is it productive to connect other speakers in the house to ethernet or is one enough?  Thanks!

Several folks have noticed that their Samba server stopped serving files to their Sonos v1 Music Library after upgrading to Ubuntu 22.04. After a whole lot of tinkering I found a fix:add “unix extensions = no” to the global section in the smb.conf file. That’s needed in addition to enabling SMB or NTLM v1 protocol, something that’s been necessary for a couple of years now.I have a couple of links with more info and will post them as a reply.

Je possède un système Sonos (Sub + Beam 2 + 2 Sonos 1) connecté à un ordinateur de type PC sous Windows 11. La prise HDMI du PC est déjà utilisée pour la diffusion de l’image via mon vidéo projecteur. J’utilise donc la prise Optique de ce dernier pour le son. Prise optique insuffisante en terme de débit pour le dolby Atmos et le DTS. Quelle solution se présente à moi pour profiter pleinement de toutes les technologies audio ? (Ma réfexion du moment : Si la seule solution est l’acquisition d’un Sonos Amp, la revente du systeme intégrant le coût du Sonos Amp m’offre un large panel de produit)

I have two trusted networks that all my Sonos speakers are linked to, can I delete the original network and will Sonos automatically link to the second network?

Can my wife play here's own music while I'm playing my own in livingroom? All speakers on the same network 

I have upgraded from original Sonos to new generation Sonos 2.  My old system connected to a wi-fi connected hard drive (Western Digital MyBookLive). I am trying to add it to the new system, but am having trouble.  I have the IP address for the hard drive, but the app requires me to enter a file path.  But I cannot figure out what the file path is.  When I enter the description of it as it appears in the settings for the Sonos 1 (which still plays from the hard drive), it says that file doesn’t exist.   Spoke for hours to Sonos tech support, but couldn’t figure it out.  Tried file explorer in Windows, but can’t see it.   At a loss.

I’m using the updated S1 app and suddenly it can’t access my shared music folder on my windows PC.I’ve tried to reconnect to the shared folder, but the S1 app doesn’t accept the network server name because it has an underscore character in the name. Hence, I can’t connect to the music on my PC.It was working for a long time until now, so has something changed in the S1 app about allowable characters in shared server names for the music library? Any advice/insights greatly appreciatedThanks in anticipation,Peter D :-)

Hi I have 4 Connect Amps sitting side by side but only one free port on my hub. If I connect one unit to the hub should I then daisy chain the other 3 to the first unit with hard wired ethernet cable or just rely on the wifi as they are all next to each other?

Hello!  I am someone who tends to plug an Ethernet cord into a device if it has an Ethernet port. I’m planning on picking up some Sonos speakers, and since they have Ethernet ports, I was going to wire them all up without a second thought. Then I read online about how they create their own Sonosnet and that wiring multiple up can cause STP issues. I really have no idea what STP is. I have two eero 6 pros and one eero 6. Just wondering if I still should wire them all up, or just leave them on wifi.  Thanks in advance. 

Hello,A few years ago I had real issues keeping sonos connected to my WiFi. A kind contributer here advised that it was my Google mesh causing the issue and to connect a speaker to one of the google WiFi points, I did and this fixed the issue.I've moved house now and installed Google again, the nearest speaker to a Google wifi point is play 3 and part of surround set up - linked to a playbar linked to TV. If I connect to this play 3 will that keep the Google wifi and sonos in sync?At moment I'm having issues connecting at all to Google wifi so looks like factory reset and start from scratch is way ahead.Thanks David

Looking for help please Community.Just changed broadband providers and have an issue whereby my speaker will cause the WiFi speed to virtually drop off. This usually happens at around 20 minutes of usage.Broadband company initially (and naively) couldn't find an issueThey have since changed what I presume is my IP address and are adamant that this will fix. They did this after I ran a ping and tracert test on the network.Nothing has changed however and I have gone back to them again.will they done this as there was a possible conflict with the Sonos set up IP?I have moved the speaker to 5ghz but this has no effectShell is my new provider and they seem quote useless!!Had no issues of the sort in the past with other providers Wishing I had never gone with Shell now but unfortunately tied in! I have seen something similar being asked in on here but no real resolution was ever posted.Any ounce of help would be much appreciated Kind regards and Merry Christmas Darren   

Changed from sky to ee broadband.  Followed procedure to reconnect playbase and got as far as entering the ee password but got :there was a problem connecting to “”tried doing it wireless and ethernet.  Ethernet worked but the sonos is in a different roomALSO - sonos sent me an email to change password but when I entered it I got “wrong email or password”Any ideas

Hey gang,I’ve been trying to troubleshoot this problem and just can’t figure it out.  I have a PC with a 3090 connected to an LG CX (passthrough, bitstream, eArc, etc.) and the TV connects to the Arc. Upon booting the machine (fresh) I have Dolby Atmos automatically enabled and usable. I can watch content in Atmos, play games, all good.  The moment the system senses a signal that isn’t Atmos it switches to Linear PCM stereo (expected behavior). The problem is once this happens all traces of Atmos disappear from my PC. It will not see the system as Atmos capable. All options of atmos are removed from the system, dolby access app can’t recognize the Arc as Atmos capable, nothing at all. That is until I restart the PC. Once I do that everything is back to normal (atmos on by default, all dolby formats supported, so on.)I’ve noticed it’s some form of communication problem as even with everything enabled as Atmos if I turn off the Arc or change settings on the TV (without changing anything

For those interested in running Sonos S1 with SMB/CIFS and have trouble getting it to work on Samba, take a look at SMB server for Sonos S1. 

Apparently I created a thorny issue when I swapped out Arc SL (returned without resetting it) for Arc for my home theater surround system that includes Sub, Arc, and 2 One’s as left and right rear surrounds.  Each time I try to re-configure, Sonos app adds “room 2, 3, etc. and does not allow me add the One’s--it only presents 2 other One’s I have in other rooms.  Now, my entire config is messed up.Is there an easy resolution?  It seems every attempt I make only complicates matters!Help! 

Hello,I have multiple Sonos products throughout my house and outside.  Since my house and property is big it is tough to cover with one wifi router.  I currently have 3 wifi routers to get proper coverage across my house and property. My question is, can I get my sonos attach to different wifi routers and be able to access all of them and play musics on all sonos products even if they are on different wifi routers? Thanks look forward to your feedback.

We have a small restaurant with an outdoor and an indoor area and our new setup looks like this:One Sonos Amp to power two pairs of ceiling speakers inside A bunch of Sonos One speakers to cover kitchen, dishwashing room, office etc One Sonos Amp to power two pairs of outdoors speakers We also have a mixer that we have previously used for live music and music quiz outdoorsHow should I set up the new system up in order to be able to run music quiz nights (basically a wireless microphone and a Spotify playlist)? It is no problem if the sound is not perfectly in sync inside and outside.My initial idea was to simply connect the wireless microphone directly to the Sonos Amp powering the outside speakers but (XLR from microphone box to 2 x RCA in to the Sonos Amp). But now I have started wondering what will actually happen when I plug in an input device to the Amp. I want to be able to have mix the music with different volume with the sound from the microphone and I want this mixed sound (vo

Hello.. I just got Sonos Arc and one SL for surround speakers, I already follow all recommendation, restart router, turn off arc, change to cable. I put all arc and one sl into static ip, restart router, but the sl can’t be added to surround system.Thank you for any comment.