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I currently have a Beam 2 connected (HDMI eARC) to my TV with 2 x Play 1 set up as surrounds (additionally I have 2 x Roam 1 in a stereo pair in the same room).My son in law has just upgraded his Arc with an Arc Ultra and is giving me his old Arc.I am thinking of replacing the Beam 2 with the Arc (connected via HDMI eARC to my TV) and combining that with the 2 x Play 1s then using the Beam 2 stand alone behind the settee in the same room as an additional speaker.Is this possible? Will the Arc and Beam2 interfere with each other? or should I just use the beam elsewhere / sell it?

I have connected my beam gen 2 and my 2 era 100s to my Hisense tv, the hdmi is connected to the correct arc connection, the picture is fine for a while then goes off it’s very pixelated then freezes, when I switch the Sonos products off the sound works fine through the tv, I have tried different hdmi cables and the problems still there

Sometime ago, I asked for people to recommend a music player for my Sonos speakers. I was looking for something to rip my CD collection to that was easy to use and navigate. That thread got closed, but I thought I would provide an update.  My initial attempt was a Brennen Helix, but I just never got on with it. The 2nd suggestion was to build your own NAS with a Raspberry Pi. I was not keen, because I wanted something a little more presentable than a collection of devices. Also, I wanted my wife to have full access, so easy to use was a high priorityHowever, with no obvious commercial device out there (or at least one which I could guarantee SONOS  connectivity, I bowed to the inevitable and bought another Pi. However, in this case it was in the form of a Waveshare CM4 box, which I could fit tow 512 GB SSD’s.  These I have in a RSYNC so have a backup (RAID would be overkill, since it rarely changes), and use SMB to connect with. The device came pre-assembled with PiOS and OMV pre-insta

Sonos sends emails to me in language other than English. It may be Swedish, I cannot read it. How do I get Sonos to change the language of the emails it sends to me to be sent in English? Thank you.

How do I play prior radio stations on my Sonos era 100 I had unplugged it yesterday by mistake and it’s stuck on a blues station 

Bonjour j'ai une playbar gen1 qui a toujours été relié à la TV avec la fiche optique sauf que je viens d'acheter une nouvelle télé et celle ci n'a pas de port optique.Comment je peux faire pour la relier à la télé ? Merci 

Hi can anyone tell me what gen sub this is? thanks in advance  Moderator Edit: Removed serial number from picture

I have a system that includes Ones, Play 1s, Amps, a Ray, Beam and Arc.  The Amps and sound bars are wired connections. System works “fine” other than never-ending problems with the buggy app. I added a stereo pair of ERA 100 speakers to a new room - they connected to my system fine and I can play music on them no problem, BUT when I try to add one of my other rooms to play with the Era 100s it won’t allow it - it just won’t add the new room after I select it in the app - no error messages or anything. Same goes if I try to connect the Era 100s to another room that is playing music or if I put them in a group together.  I have tried this with virtually every combination of speakers. There is one weird sort of exception - if I add one of the rooms/products that is connected via Ethernet to the ERA 100s or visa-versa then then it shows the added room as if it was playing music in the app, but does not play any sound through the speakers for the added room although I can play/pause the mu

I’m unsure whether the Beam or Arc would be better for my apartment. I don’t want to bother my neighbors. My living room is about 15 feet wide (though one side only has a partial wall with the kitchen extending another 10 feet, if that matters for sound wave reflection). My couch is about 8 feet from the tv. The room extends another 12 feet beyond that, where I have a dining room table. There is another 10 foot room after that to reach the wall I share with my neighbor. The wall the tv is on is at the end of the building, so no neighbor there, nor above me. If possible, since it’s one big room, I would like to also use the soundbar for background music while sitting at the dining room table. Given the large extra cost if I get the Arc, I’m unlikely to get anything else; if I get the Beam, I’d consider a couple Era 100s for rear speakers (not sure if those could be used as regular speakers for the dining table when not using them for a movie).  I’m not an audiophile, so I’m not sure the

Bonjour,Je n’ai plus de son qui sort sur ma chaine connectée à Sonos Conect gen 1. La chaine marche bien je l’ai vérifié.J’ai fait un reset usine du sonos connect cela n’a rien changé. Dans mon appli Sonos je vois bien mon connect, je peux supprimer le voyant blanc augmenter ou diminuer le son etc… les informations circulent bien entre l’appli Sonos et le Connect.Cela s’est produit après une absence de 4 semaines. J’avais exactement le même problème sur des Play 1 et ma Playbase, les débrancher 30” et les rebrancher à régler le problème sauf sur mon sonos connect.Merci de votre aide

My sonos 1 music cuts out when I listen to 93.1 wxrt via Audacy. This doesn't happen when I listen to non Audacy sources. I've tried uninstalling and reinstalling, resetting power etc.   Any suggestions?

Am I right in  thinking that Sonos Play1 can be used in separate rooms but not as surround speakers with arc ultra sound bar? Connected using wifi not Airplay 

Hi! I’ve bought a new TV (Samsung Q7Fa) which doesn’t have an optical out. I’ve read that I need a HDMI ARC to Optical adapter/converter. I also wan’t to be able to control the playbar volume with the TV remote. Does anyone have a suggestion for an adapter that will work? Thanks in advance! 

Who else got sad about the news that the IKEA Symfonisk picture frame speaker was discontinued?I always thought it was such a clever, versatile product. Having a picture frame that also works as a speaker opens up so many possibilities for any room—both for sound and for décor. Please, Sonos… bring it back! 

I have a Playbar, Sub, and two Play 1 speakers. Recently, although appearing connected in the app, the Sub and Play speakers have not worked - I only get sound through the Playbar. I’ve deleted all the speakers from the network, factory reset and then added again, but with no luck. The app says they’re connected, but I get no audio. Any suggestions as to what to try next?Thanks. 

I’m not sure which way the dot has to go to be on.

Hi everyone, My purchased items for a new kitchen, living & dining area consists of: Arc, Sub(3), OneSL & Era 100. Question is what setup would you recommended for mainly music playing but also surround sound TV? Bear in mind I may place one of either SL or 300 in the undercover outdoor area. Thanks in advance (Drawing below for context)  

Since the last update of Sonos app, 2 weeks ago, when playing tracks using my iTunes library it skips tracks when playlists or complete albums are used.it plays perfectly then there is a pause of about 20-30 seconds and when it resumes it has skipped several tracks usually 2 . I can manually go back to the next track it was supposed to play and it is fine then periodically it does it again.the library is made up of aac and mp3 tracks, about 35000 tracks. Sonos controller on PC windows 10 wifi speed to router 351 mbps. Using Sonos port any help appreciated 

Speakers cutting in and out and making random popping sound

Has anyone experienced their Sonos Move making a clicking sound? 

The Black Friday discount on an Era 300 is greater than the upgrade offer on one of my existing speakers.  However, because I previously activated the upgrade offer, I’m not able to obtain the Black Friday discount that is available to the general public via the web site and there doesn’t appear to be an option to deactivate the offer.  I can physically go to Best Buy or order through another channel such as Amazon, of course, but this is inconvenient and it feels odd to charge your loyal, existing customers more.  When I contacted customer service via the Chat function they were not able to assist on a timely basis. 

Recently replaced our standard TV with HD projector in our living room.  Looking for speakers that would provide a surround sound and at a loss in comparing the Sonos products.  Anyone have Sonos they use with their home projector? 

Hi. I have a Beam, Sub Mini and two Play1 for surround sound.  All speakers work with music and appear as one group. However during TV playback, the two Play1 speakers just have a light static noise. Sub is working, as is the Beam. TV playback is showing as 5.1 surround. Any ideas? Thanks 👍 

Excuse my ignorance but I am wishing to play CDs thru a Era 300.I am obviously required to purchase a CD player but can anyone advise if there is a particular brand that is more compatible with Sonos than others.If not, is there anything obvious I should look out for in selecting a brand?i also have a Sonos record deck and am wanting to also play that thru the same Era 300, having previously played thru a Move speaker. Is that possible?Thank You in advance…..

Is there a way to connect my Sonos Sub back to my system it was before now I can’t. It keeps asking me to update it but it was working fine before I recently switched spot to a new portable TVs stand….PLEASE HELP….