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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4948 Topics
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Gian-MarcoContributor I
asked in Smart home integrations
Sonos Google Assistant Workaround?

So I got this idea to make google assistant easily work with sonos (kinda). Tell me if this should work (I didn't buy the sons beam yet): 1. Get a Sonos Beam and a Chromecast 2. Install (Connect the Beam via HDMI ARC to the TV) 3. In the Sonos App group all devices together 4. Use "Play X Song from Spotify on my TV" 5. Music plays on all Sonos Speakers (?) If this works I'll get a Beam! Can someone confirm or deny that?

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JVDanekContributor I
asked in Amazon Alexa and Sonos
Alexa smarthome Group "everywhere" comprised of Echo & Sonos Devices

I want to add my Sonos to my Alexa smarthome everywhere skill and say "Alexa Play xyz everywhere" and music is streamed simultaneously to my Echo & Sonos devices.

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chrisneal.mailContributor I
asked in Amazon Alexa and Sonos
“Sonos Beam skill”?

Hi, I bought the Beam this week and have a problem. Normal setup is fine: it plays TV sound and I can control TV volume with voice commands and I can issue regular Alexa commands e.g. “Alexa, what’s the time?”, but if I say “Alexa, turn the TV off” she says “sorry I couldn’t find a device called TV”, and if I say “Alexa, play songs by Led Zeppelin” (which would play from Spotify on all my other Echo devices) she says “Hmm, to do that first enable the Sonos Beam skill in the Alexa app, then say ‘Alexa discover my devices’” I searched the Alexa skills for “Sonos Beam” but can find nothing. I already have the Sonos skill enabled.

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Brad_MatthewsContributor III
posted in Amazon Alexa and Sonos
Sonos:One Alexa request plays in other rooms instead of on device the request is made

We switched IP's about a week ago and the Sonos/Alexa ecosystem in our home as gone slightly haywire. I don't think the two are related, but maybe someone out there knows something I don't. Here's an example of what's happening: - "Alexa, play Sublime" request is made on the Sonos:One speaker in the Master Bedroom. - Sublime music begins to play, but it's playing randomly on the Sonos:One in our kitchen downstairs or the Echo Dot in our kid's room down the hall. Any thoughts?

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ArttinaContributor I
posted in Amazon Alexa and Sonos
Amazon Fire TV Stick 4K with LG Smart TV and second TV with Beam and Samsung Plasma Smart Issues

I was really enjoying being able to use my main TV (labeled as a speaker on my Alexa App for some reason thru the Beam and called TV but I can't edit the name) and being able to adjust the volume and turn it on and off. I decided I wanted to use Alexa on my LG Smart in my bedroom so I order the Fire TV Stick 4K to use on it. I've installed it last night and it works okay on my tv although I would rather be able to control it thru my Sonos One in the hall by it but I can't seem to get it to link so I now have a third remote control in my bedroom which I hate. I then started to watch tv in my main room on my Samsung thru the Beam and I cannot turn it on and off without using a remote. Alexa tells me the hub isn't hooked up right and I need to check if it's connected. It is. I've tried a few of the suggestions on here like renaming my TV Device with the Fire stick as (Main TV) since I can't edit the TV working with my Beam as the device is greyed out and not clickable. When I ask

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jamesdwnContributor I
posted in Amazon Alexa and Sonos
No Alexa after connecting Beam to TCL 55' 6-Series

I just installed a TCL 55R617 TV and attached my Sonos Beam to the TV via the HDMI-ARC port. I activated the CEC commands, etc as the Sonos app instructed me to in order to have a "one-remote" experience. Unfortunately, after I got the sound working on the TV, I could no longer access Alexa via the Beam. I am sure I am just missing a setting or something. Also, the Alexa app didn't recognize the TCL TV as a Roku device. I may end up deleting all devices from the Alexa app and trying to install them one at a time to see if that works. Any help is greatly appreciated!

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paulhaag
paulhaagContributor I
posted in Amazon Alexa and Sonos
Sonos Beam TV sound un-mute issue could use a software update

The Sonos Beam and Alexa have an automatic unmute issue that occurs when you are using it with you TV. If you use your TV, or cable remote, to mute the sound and then ask an Alexa question or command request, the Alexa/Sonos interface works but then it will automatically UNMUTE the TV sound when it is done responding to your Alexa request instead of putting the Beam/TV sound back into the muted mode you started in. It would be very useful if the Sonos setup had an option or feature that could automatically first check to see if the TV/Beam is already in mute mode before it responds, then put the TV/Beam back into mute mode when it is done doing the request or command. It may not be critical, but it would be a logical feature. The Beam/Alexa interface does not appear to have any issues if your TV/Beam is not muted when you use the Alexa request feature. Does anyone else experience this issue?

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Edward R
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drothwellContributor I
asked in Amazon Alexa and Sonos
Sorry, that device is offline.

I have two Sonos One's grouped as a stereo pair. For some reason, recently whenever I ask Alex to play music from Pandora or Amazon Music, both of which are enabled in the Sonos app and in Alexa app, I receive the error message, Sorry, that device is offline. This is infuriating. I've Googled and found several threads on the Sonos forums and they all say to disable the Alexa skill and re-enable it. Turns out, I've done this and it isn't working. https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-sorry-that-device-is-offline-6809854 Interestingly enough, if I break up the stereo pair, Alexa works find to retrieve music from Amazon music, Pandora, etc. I've even gone so far as to factory reset each Sonos device to no avail. Any suggestions, would be delightful.

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UKMedia
keithkdg
keithkdgContributor I
asked in Amazon Alexa and Sonos
Speakers are auto grouping

When I ask Alexa to play a radio station it is now grouping all the speakers in the house and playing that station through them. This is a new issue and not how it used to work. Before I would ask Alexa to play a station or song and it would just play them in the current group of four speakers. Now it is grabbing the bathroom speaker and adding that to the group automagically. Not sure what has changed and if there is a way to change it back. I’ve been scaring the crap out of my wife in the mornings with this new development and would like to get things back to the way they were.

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Mike PaoliniContributor II
posted in Smart home integrations
Dear Sonos, please allow automation of groups, as well as persistent virtual groups.

Dear Sonos, thank you for the music. Speaking of please allow automation of groups, as well as persistent virtual groups, for Sonos Speakers. This appears to be a reoccurring theme from reading the forums - going back as far as 6 years! It would be really nice to have a predefined group, for example "downstairs", to invoke through home automation such as Siri, Alexa, Google, or smart buttons or IFTT. Even a supper simple behavior such as ungrouping any current groups the speaker in the list are part of, then regrouping the speakers into the preset "virtual" group when its invoked would be appreciated. In this way, users could name groups of Sonos Speakers and ask Siri/Alexa/Google/Smart buttons/apps to play to them. (Siri play playlistX downstairs. In the case of a smart button, like a Pop or Flic, press the button to invoke the predefined speaker grouping, and ideally start the music). It would be even nicer if any kind of grouping/ungrouping behavior was exposed for I

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melvimbe
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ThechristophersayersContributor I
asked in Amazon Alexa and Sonos
Adding songs to Amazon playlist via sonos app - can I?

Hey, Not sure if this is a dumb question or not!? :) I use Amazon unlimited for streaming. Everything works fine via sonos. All synced. Can see my amazon playlists etc. Is it possible to add a new song (searched for in sonos) to an existing Amazon playlist? I can add to my songs or a sonos playlist, but if I’m streaming an amazon playlist already and using that say when driving, it seems counterintuitive to have to create a sonos playlist and effectively duplicate?? Is this possible? Thanks!!!

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FredMContributor I
asked in Amazon Alexa and Sonos
Alexa keeps on saying Sonos One is offline

Just went through all the settings on Sonos app as well as Alexa app named my new Sonos One OFFICE in the Sonos app and group it with all my 7 other Sonos. I can play music on all Sonos through the Sonos app, I can use Alexa to play music on any speaker, EXCEPT the new Sonos One. Alexa keeps on telling that OFFICE SONOS is OFFLINE...

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ramvtnContributor I
posted in Amazon Alexa and Sonos
Alexa on Sonos One India

When will Alexa be available for use with Sonos One in India?

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cloudstrifeContributor I
posted in Smart home integrations
Sonos too cheap? And exploiting customers?

Now that the Sonos One has arrived in Gen 2 only to sport more RAM and CPU I cannot help to think they pushed the original with undermined specs to earn more money and be greedy. Maybe that's why they can't push google assistant yet? Because the device has too little ram and cpu power? Maybe its just too underpowered? Maybe they even knew that and that the developers had to find a creative solution to this? And that is really hard for them. That's why GA never comes out or will have limited functions (like alexa). This is just a feeling I have and it makes sense. I feel very ripped off by sonos because of no GA yet.

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trishabhattacharyaContributor I
asked in Amazon Alexa and Sonos
Amazon prime video through Beam Alexa?

Hello! I’ve recently bought a Sonos Beam and two Play 1s and am absolutely loving it! (Shifted my loyalty from Bose but no regrets!). Its working well and I’m playing around with the Alexa feature. I wanted to check if it’s possible to control Netflix/Amazon prime videos through Alexa? I’m able to grasp all the music commands but not sure why it is not recognising my TV related commands. Any help please?

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Ken_Griffiths
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LuuContributor I
posted in Amazon Alexa and Sonos
Sonos Beam voice control with Samsung TV

Has anyone been able to get the Sonos beam voice command: "Alexa turn off TV" to work? At this point I am able to get it to turn ON with voice and so far everything seem to be good except that the turn tv OFF via voice command is not working (and the random airplay not working and requiring to power cycle the beam). The TV i have is the Samsung MU8000 series... I have checked the TV option and do have Anynet+ enabled.. don't see any options as mentioned in this thread for samsung (https://en.community.sonos.com/home-theater-228993/enabling-cec-on-your-tv-for-beam-6810049) I have other devices in which if I connect it to the tv ARC HDMI port (at this point not using beam)... those device would shut the tv down when they are power off or go to sleep... So it seem like the TV is capable of having devices connected via its ARC HDMI shut the tv down... I just can't seem to get the beam to via the Alexa voice command... Has anyone had any luck with the Sonos Beam Alexa voic

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mallikarjunkContributor I
asked in Amazon Alexa and Sonos
Sonos One and flash briefing (news)

Asking Alexa on Sonos One to play flash briefing results in "Here's your flash briefing" and no flash briefing. I've checked the following: - my Sonos android app is latest - the firmware on my Sonos one is latest - Amazon Alexa app on android is latest - Sonos one is correctly registered with my Amazon account - I've verified that the "play flash briefing" routine works as expected on other devices like Amazon echo Is anyone experiencing this? Is this expected?

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Beamse17
Beamse17Trending Lyricist I
asked in Amazon Alexa and Sonos
I'm having trouble understanding right now, please try a little later

When activated, Alexa replies with I'm having trouble understanding right now, please try a little later. In an American accent.

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brilliantb0yContributor I
asked in Amazon Alexa and Sonos
Sonos One not playing Alexa output

I am using the Sonos One I received today. I’ve got everything set up properly I believe but here’s the issue I’m having... the music plays fine through sonos app and commands but any non sonos commands aren’t outputting through the speaker. For example, if I ask for the flash briefing it will tell me “here’s your flash briefing” and then nothing will come out of the speaker. Same for “sleep sounds.” If I ask it to play a sleep sound it will say it’s playing but it won’t actually play. Seems to be the skill outputs but I could be wrong. My echo dot is working fine.

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UKMedia
lewisc
lewiscHeadliner I
asked in Smart home integrations
Logitech Harmony + Sonos

I know that Logitech Harmony supports and works with Sonos but does it also allow you to select Sonos (+ specific rooms) as a TV audio output? TV being connected via 3.5 / Optical --> Play 5?

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Ken_Griffiths
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AWRContributor III
posted in Amazon Alexa and Sonos
Gen 2 Sonos One

Do you think the new Gen 2 Sonos One will make Alexa better? Or will it stay the same as it is on Gen 1. Just wondering if I should upgrade in the future. Maybe with Gen 2 it can support more Alexa functions. That would be nice and a worthy upgrade.

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Ryan S
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imhensleyContributor I
posted in Amazon Alexa and Sonos
Sonos 1 with Alexa too sensitive

I have an Echo dot beside my bed, and a Sonos 1 with Alexa in the bathroom at the other end of the room. When I want to tell Echo dot to do something (turn on a light), the Sonos 1, which for some reason cannot turn on lights, takes over and tells me it cannot do the requested action. I am RIGHT beside the dot, but for some reason the Sonos 1 hears me first/better. How can I turn down the mic sensitivity on the Sonos 1 without turning it off completely?

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Peter_964rs
Peter_964rsContributor I
asked in Amazon Alexa and Sonos
Frustrated!! Repeated issues with two Sonos Ones, now 'sorry that device is offline' all of a sudden

I'm frustrated and annoyed with two Sonos Ones. I operate holiday lets in Devon and have recently set up three luxury Shepherds Huts in an orchard on a hill overlooking our local river valley. In two of the huts I put Sonos One - in the third I put an Echo Plus because it supports Bluetooth and I've also put a small Audio-Technica Bluetooth turntable and a headphone amp and nice headphones; the turntable can stream to the Echo Plus but Sonos don't support Bluetooth. I liked the idea of smart speakers for all sorts of reasons, including easy access to music, but also because I could set up Amazon blueprints and give my guests a personalised guide: 'where's the best pub in the area', 'where's the nearest supermarket', 'how do I light the fire' and so on. The Echo Plus has worked faultlessly but the Sonos 1's have been very frustrating and I'm on the verge of sending them back and replacing them with two Echo Pluses despite the slightly lower sound quality. The latest confusion i

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jameslee88Contributor I
asked in Amazon Alexa and Sonos
Alexa not playing through SONOS

Hi. I've had Alexa (Dot) working great with my four zones for the last couple of years. Over the last few days Alexa can only control one of the Zones (Office). When i ask Alexa to play songs in the kitchen (one of my zones), Alexa announces "songs paying by ,,,, in the kitchen" but no music plays. .. it's the same in 2 of the other zones. However one zone (Office) is controllable by Alexa. I've tried deleting and re-adding the sonos skill in the Alexa app, and deleted the zones and asked Alexa to re-add - but no change. Any tips ?

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AjTrek1
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rbsonosContributor I
asked in Amazon Alexa and Sonos
Connection to Deezer Lost - Deezer Support Ignores Requests

Since a few weeks Deezer loses the connection after about 2 minutes of a song. It doesn't matter if I use it via the Sonos app or via Alexa. Deezer support tells me they don't see the problem because it works well in their office. If Deezer doesn't realize that this is a problem, they're not working to solve it either. Has anyone from the Sonos community solved the problem - have they seen that it's been posted similarly several times...?

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