Talk Sonos Products

Have a Playbar, no issues.  Not sure if upgrading to Beam2 or Arc would be improvement. we are seniors.

i am wondering if i can add a sonos sub gen3 to a setup with a sonos sub mini before i buy it.

I won’t repeat what MANY have described in detail and (for years) regarding the Sonos app’s inability to shuffle >500 music service songs. My question is rather straightforward..what is Sonos doing to fix this long-standing issue? And why do Sonos support reps not understand this major software issue and are able to acknowledge it even without a fix? BTW and working in software myself, this feature gap seems something Sonos should prioritize. This is something one shouldn’t encounter with a premium brand. Frankly I’m a bit embarrassed having invested thousands of dollars outfitting my new home with 11 Sonos speakers. 

I have 4 Play 1 speakers, I also have a projectorI would love to be able to connect the sound from the project to at least two of the Play 1 Speakers. is there any recommendation, I am willing to buy Bluetooth receiver, streamer, etc.

The subject line says it all. I have been using Sonos 1 and SonosNet because my CR-200 is a heck of lot more convenient than messing with my cell phone every time I need to interact with Sonos.  The problem now is that SonosNet has become more problematic with multiple dropouts.  I was about an hour on the phone with tech support (thank you, Sonos) but to no avail.  Rather than continue to troubleshoot this (and I’m sure there is ultimately a solution since it used to work flawlessly), I’ rather switch to WiFi if it’s more robust. Thoughts?

Long time Sonos user, Play 1’s, Play 5’s. Many years ago had issues, got them sorted out, stayed on S1 when S2 was released. Today when I opened the iOS app, got a “your system hasn’t been updated in 1 year, Sonos will not work until you update the app/system”. The system has been working fine largely because I haven’t installed any updates. Didn’t see anything in the forums, call Sonos Support & was “disconnected” when he was supposedly researching my question. How do I continue to use my Sonos system and the iOS app without being forced to install any updates ? Thanks 

I want to create a new system with my Sonos Era 100 so I can move them to another room. My Sonos Era 100 both belong to other system I have in my living room. Is this possible?

I am having trouble connecting to my Play:3 so I attempted a factory reset. My steps:1. Unplug device2. Hold Play/Pause3. Plug in deviceIt flashes white for about 10s, then starts flashing amber. At that point I stop pressing Play/Pause.  It the continues to flash amber pretty much forever... well I gave it 10m but I'm assuming it won't process to green. Please help if you have ideas! TY 

Hello…..is it possible to charge a Roam speaker using a USB C connection?  Not talking about the cable into the speaker, but the other end going into a charging port.  The cable provided uses a USB A connection, and I would like use a USB C connection.  

I have two outdoor Sonos speakers. If I place one on the backyard deck and one on the front porch, roughly 50ft away from each other, will the sound be good in both speakers? Or will the bass come from one and the treble from the other? Thanks

My old distributive amp died. I have 6 zones with two speakers each. What do I need in the way of Sonos hardware, to get this working?

How come YouSee suddenly stopped working in the app and how come you suddenly change my home country in my profile from Denmark where all my speakers are bought, to Netherlands? 

Hi all. This may not make any sense but recently while playing CDs on a cheap DVD/CD player the sound cuts off periodically but ONLY when running through the line in of the port and ONLY when the port is set to Pass through from my pre amp. If I set the port to variable the music does not cut out. It should also be noted that on my metered pre amp the VU meters seem to always have a signal in that there is always movement. The CD player is connected to the pre amp via RCA cables and not into my pre amps DAC via coaxial cable as I am not sure my pre amp DAC works. Any ideas?

I use PocketCast to listen to podcasts. On the PocketCast app I set playback speed to 2x. But when I connect it to Sonos it only plays back at regular speed. How can I make the Sonos play it back at a faster speed?

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

I’m adding 2 x Era + Sub Mini to my Sonos setup. Want to connect my Audio-Technica turntable to the stereo-paired Era 100s. I already have a Sonos Port. Should I connect my turntable to the Port or one of the Era 100? Any difference in the Era 100 performance? What would you do and why? :-DAndersCopenhagen, Denmark. 

My home theater setup: a 2018 Samsung TV — with ARC only, an Apple TV 4K, Sonos Arc, a Sonos sub and a pair of Era 300 rear speakers. What is currently the best ARC/eARC converter to enable full Dolby Atmos audio and video? Secondarily, which ARC / eARC converter provides the best value - features, functions and ease of use?

how do i set up sonos to play my favorites from Spotify?

What really pisses me off about this S1 S2 thing is that it is absolutely possible to make later technology work with the older technology. The new units have more memory and faster processors so can easily deal with the old requirement.I recently purchased a sonos roam, what a load of bollocks to set it up, you need to set up a new system and your old kit won't work. it is so easy for sonos to provide the old functionality on new tech they just want to squeeze their customers. 

Lately I have had a very hard time connecting all of my speakers to my Sonos. I have 5 speakers in my workout room and every time I workout at least a couple of them will not connect and I have to go through the steps of unplugging the Wi-Fi router and then waiting for it o connect again and even that doesn't connect all of them. I used them for 3-years without ever having an issue and then it started and I don’t knw why I am having so much trouble connecting. Please Help :-(

I own a Sonos arc and sub 3, I’ve rebooted them because my sub was not connecting with the arc. Now I got both on the same WiFi, however, while trying to set up surround sound, it’s staying that “I need 2 compatible speakers to make surround sound. Make sure your products are powered on and connected to WiFi.”  I’ve googled, searched YouTube and can’t find any resolution to my issue. Hope someone is able to help.  thank you

This is probably quite a basic question, so thanks for help in advance.Set upI currently have two Era 100s in stereo. I’m considering getting a Beam (gen 2) and a mini sub, and also an extra Era 100 for a different room. Questions1) What set up do in need if I want to use the Era 100s as rear speakers for TV, but have a stereo set up for listening to music? How exactly will music through Apple Music work in this set up?  2) I presume it is easy to then have a Era 100 in a separate room so that the living room set up (era 100 x2, Beam and mini Sub) and the separate room Era 100 as a separate speaker such that the same music plays in both rooms, but either system can be switched off.  3) In the living room I want the Era 100 as rear speakers. However, one of those is currently connected via a line-in to a record player so its location is fixed and not in a good position to be a rear speaker. I can’t really move the record player. Any suggested solutions to this? thanks for any help/sugge

Is it safe and recommended to stack Sonos Amps?

Does anyone have much experience using 300s as a stereo pair?   I was thinking of using them with a Sub for music.   Reviews I've seen range from excellent to poor imaging and a "sonic mess" for stereo.   I guess that's because the drivers point in all directions.   Other reviews love them.  I wanted to hear from someone other than a youtube reviewer.  My room is maybe 16 ft square and is on the padded side for a living space. 

There appear to be 2 stands available for the Era 300s.  There is one made by Sonos and the other by Sanus?  Since one is significantly less expensive it would be good to know what you are getting for the extra money.   Does anyone know?