Skip to main content
Question

inability to play my itunes music library from my sonos app

  • May 31, 2024
  • 3 replies
  • 77 views
O

I cannot play my iTunes music library on my Sonos - it has disappeared. 

S
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

O
  • Observer2
  • Author
  • Contributor I
  • May 31, 2024

Since the upgrade on the Sonia app I cannot find my music library. 

S
P
  • paulk13
  • Lyricist III
  • June 1, 2024

Using. Mac? Same for me. This works. It didn’t at first but I hadn’t entered the full path name in Step 3

100% credit to the OP

https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732714#post16732714

O
  • Observer2
  • Author
  • Contributor I
  • June 1, 2024

H thank you!  I was able to solve the problem after waiting 80 minutes for a live person on the phone for Sonos customer support. (while walking my dog- so that worked! By the time I got home they got on the line. They screen shares with me  and essentially did the necessary tweaks -now that Sonos read updated the app. I wished they would tell people this!  Thank you for your reply. Now I have it documented if I need to do it again 

Terms & ConditionsCookie settingsAccessibility statement