Talk Sonos Products

Good morning. I have purchased a pair of Sonos Five in white (unfortunately the black ones were not available) with a shipping date of 11 June. The platform has requested authorisation to complete the payment in my bank, however it has not withdrawn the funds for the two speakers. I wanted to know when the payment process will be completed. Is it going to be done any time between now and 11 June or is it only charged when it is shipped. Thank you. 

I see there have already been numerous threads requesting this, but they’re all closed. So in the spirit of the proverbial squeaky wheel, I’ll start a new one.I have to insist that from a feature / development / technical / indexing perspective, this is neither a complex request, nor even an esoteric one. Just about every and any file management system out there (including those completely unrelated to music) offers the option to sort files by date added. There’s something extremely satisfying for those music listeners who (and there are still very many of them) still purchase music, even if digitally, to be able to buy a new album or three, and then sort those by date acquired/added.I realize that streaming may be the primary way most listeners experience music, but it isn’t the *only* way, and the software still references the music library. Literally every music app/software I’ve ever used has had this feature, until now. As long as you are going to continue to support a local music

Our current situation is that we own two Play 1’s, a Playbar and a Move. Is there a turntable that we can use to stream to our Sonos without having to jack directly into some amp or something?I’ve seen things like “TRNTBL” but not much info on them and that’s about it.We really just want to stream vinyl to our Move.Any ideas? Thanks. 

Hii have played around with the height audio on atmos content. But i am not hearing any difference. does anyone hear a difference?

Hey Guys, Have a NEW roam. When I charge it the orange LED comes on for about 10 seconds and then goes out. The unit is still charging . Is this normal for the orange LED to go out when charging? Will it turn green when done charging? Im using the USB C that came with the unit and I picked up the Sonos charging brick as well. thanks in advance! 

Hi there,This is my first post and I’ve read and did a lot of searching about this. I have a suggestion for Sonos for implementation. I see the need for “native” connectors to be very big. And this can be done easily. First of my setup is :6 Sonos speakers of different kinds. I also have a Windows Desktop PC with the Sonos Desktop Controller on it. Several Philips Hue lights which are bridged with entertainment roomsAm I happy with all this, yes. But to make the home more smart I don’t understand why Sonos can not help make it really smart.My suggestions as my setup is (and which anyone could achieve) even without some of the peripherals I will mention from another manufacturer of computer peripherals. If the Sonos Desktop controller app could also play the music to your local pc then my idea would be like this:Desktop controller app launches music to speakers and local output device (this local output device is the key). Why is it key? With the Razer Synapse application on your comput

Every single time I open the Sonos app to play music, the Playlist section is completely missing from the My Sonos page. All I see is Recently Played and Stations. This has been going on for at least 2 months now. There have been several app updates since this issue started, but none of the updates have fixed this problem. The only way to fix it is to shut down the app and restart it. But that needs to be every single time you want to use the app because the fix is temporary. When I go into Edit My Sonos, these are the only options:  How do I fix this?? I swear, this app gets worse and worse with every update.I have never been able to get lock screen controls back after an app update 2 years ago, and no one has ever been able to tell me why I can’t get those controls. I’m using app version 12.2.6

Please let us access to our Spotify's playlists' folders structure in Sonos.I know I can access to my Spotify folders on Spotify and play them on Sonos.But what I can’t do on Spotify is picking a few playlists, drag and drop them in the sonos’ queue and play the songs randomly.Another thing I can do only on Sonos is dragging and dropping some playlists from Spotify and some playlists from my Sonos’ library and play them randomly together.It should be so pleasant to have the confort of browsing through my Spotify folders organisation instead of a mess of all my Spotify playlists unorganised (It’s even not possible to order them alphabeticaly !)Many thanks 

From the way Sonos has grown and improved over the last few years I can see them launching headphones soon.Similar concept as the Roam in the way it can be docked (+charge) when not in use, It would group to a room as the Ikea SYMFONISK Sound remote does, when you pick it up from the dock it could auto mute the room (toggle option in the settings) - diverting audio to the headphones. Headphones should have Bluetooth like the Move and Roam for when out of the house.Not something I will personally use but I can see a lot of elderly customers and people who have cinema setups using this.Few thoughts on how it could work:Toggle option for auto muting (or not) the grouped room upon removal from the dock Option for a user to be able to listen to headphones whilst another user is still listening to the existing Sonos speakers, same audio coming out of all (good for a user who is hard of hearing) Headphone dock could have an audio input External charger as well as dock More in depth EQ setting

Anyone else had issue with the quality of the finish with their Sonos sub? I ordered a sub from a reputable retailer and noticed the side panel wasn’t flush at the top. The sub was returned for exchange but the replacement was just the same plus generally poor finish with the paint job i.e. spot marks in the painted finish and a couple  of chips in the case that were obviously present prior to the case being painted.  I’m aware I might be considered “picky” but for £700 I think I have the right to expect the Sub to be manufactured to a high standard?  i’ve included a photo showing the side panel not sitting flush.  thanks in advance to anyone who replies

Hey! I have a question. Is it safe to leave my USB-C charger in the Roam? Will it overcharge? Thanks.

Looking to set up a 5.1 surround sound using a pair of  Sonosceiling speakers as the rears and an arc for the centre with a sub, do I need an amp?

I recently bought the Sonos Surround Set. Just bought Apple TV 4K. My TV is a Sony Bravia from 2015. I’m aware that I won’t get True Dolby or Dolby Atmos until I upgrade my TV or get a Fury Arana. However, some stuff is odd. For example, I get Dolby Digital 2.0 on iPlayer when viewed through my TV, but I get Stereo PCM on iPlayer when viewed on the Apple Box. I could understand this (because the Apple Box isn’t connected to the Arc) but I get Dolby Digital 2.0 or better on some apps on the Apple Box. To me, this suggests that I *can* get DD or better through the Apple Box, so why isn’t it working on iPlayer? I tried the same TV shows for the comparison. 

I use Sonos Port’s in outdoor applications. It would be great if the Port could support Dual Mono mode, like the Amp.Thanks.

How can i connect my phone media to sonos?

which Sonos speaker has an Alexa built in?

So basically looks like my options are Sonos Branded Mount (only seems to be sold on Sonos.com)  Flexson Mount (which supposedly is easy to install) but almost as pricey as the Sonos Brand or the Sanus one which is supposedly ½ the price but seems like its the most complicated to install. Can’t find any reviews on the Sonos branded one but both the Flexson and Sanus have pretty decent reviews with the Flexon leading in the amount of reviews.

In the sorting of playlists, could the app consider any numbers as numerical values, instead of as a strictly alphabetical string?I imported numbered playlists from iTunes but the S2 app orders them like:playlist 1playlist 10playlist 2playlist 3 … edit: I supposed the same question applies to sorting artists, album titles, and songs with numbers in the names, but it’s less of an issue here for me.

We have problems with Beam and TV Sony KD49XH8596. For only TV audio ( no music streaming, no control by App ), we found that the problem is solved deactivating  wifi from Beam. Anyone else had found this method working?

I’m considering changing my Ones in the surround setup for two fives (moving to a bigger house) and am wondering the following: As Fives behave differently horizontally from vertically, what is the best position in a surround setup? I will also be using it for music a lot so it should be the best setup for both.  Thanks!

Reading a lot of topics on the issues people are having with Symfonisk and the drop outs and poor WiFi connections.They seem to be around a year old most posts, but then a few 3-4 months old.Have the issues been fixed now, perhaps with Firmware or Software upgrades?Considering the Lamp for surrounds for a Beam or Arc. Thank you 

Hi,im confused and hope you can help. I’m trying to work out how to achieve the best possible sound output quality through my sonos system using quboz do I have to play qobuz content through the sonos S2 app to get the highest quality sound playback through my sonos system or can I use the qobuz app and stream via chromecast or airplay?  the other option I have is to chromecast to my Sony tv and then output the sound through the Arc and sound system...  side note but within the sonos app I can’t see what sound quality the playback is playing through qobuz. For all I know I’m playing the CD quality version of an album when there are multiple options . It’s very frustrating ! 

Just downloaded the new app (June 2020) as requested by Sonos. Despite their email stating: “Just download the new app to your phone or tablet and delete the old one. All your services, favourites, and settings will be saved” I can’t even get the app to find and connect to my Sonos Beam. Anyone else having this issue?

I just purchased and set up a Beam connected to a Samsung smart TV and two Sonos Play One speakers that I already had.  I set them up as a group for surround sound.  My TV remote only controls the volume of the Beam, and not the Play One’s.  Any solutions?  

Hello, I have a sound bar connected to my tv. I want to be able to control the volume without controlling the tv volume. When I pair the bar to a tv / Sky remote it controls the sound bar, but obviously still controls the tv volume too. Therefore if I turn it up the sound bar, the tv also turns up so there is an echo because there’s two sound sources. Is there a way to pair a tv / sky remote without it also turning up the tv itself?  I can control with Alexa but it’s a hassle.