Talk Sonos Products

So they closed this one. If its too inconvenient just stop the comments. Said it before and it's still true.SONOS = CONTEMPT FOR CUSTOMERSSonos is not deserving of its customers. But then the only customers that seem matter are those that want new products. And even where the android app is working, it's responsiveness is variable.  The desktop app still works fine. But the mobile app should work just as well. It's a wireless system!! Apparently. I'd rather have something that works than the latest design of the android app. However good it might (eventually) be. At this rate it will be a year of deliberately hobbled functionality. I might be dead before it works as it should.  

If I connect a source device, such as a CD player, to an Era speaker will the music play only through that particular Era speaker or can it be routed to also play through my other Eras and/or beam?

It is hard to describe… but after the update a few days ago I have noticed a very annoying search behavior on my iPad and iPhone… when displaying hits from different sources the app screen stops half way … not showing hits from all sources. Then after a while the rest is shown… the app errors apparently never stops… gosh. Also, my local library often disappears… I have to restart the app to get it back in the search results (if this part of the screen is not frozen of course).Anyone…?  

Just got these two components set up via the app and later realized I could not play movies, etc… via bluetooth connection from a laptop. Why? I tried the 3.5mm cable to the Five but the sound was terrible and the lag was nearly three seconds delayed. I found a potential solution online in which I could use a Roam speaker as a bluetooth waypoint and link it to the Five and sub. Have others set this up and been happy with it?The sound and style of the speakers is great but if I cannot use for bluetooth I’ll jave to return everything. 

No longer receiving an alarm notification on my iPhone, any idea how to fix? 

I purchased 2 ERA 100’s that I stream music to from my iPhone.I also purchased the Beam Gen 2 that is hooked into my Samsung TV via HDMI ARC.Is there a way to group them - Beam Gen 2 + Two Era 100’s together and switch between streaming music from my iPhone and listening to a movie on my Samsung TV? How to group? How to Connect? How to switch back & forth – TV & iPhone music?Thank you!

Hello all,I am considering adding a vinyl Platine to use it with the Sonos speakers that I have: 2 One SLs, 1 Beam and 1 Sub Mini. Could somebody tell me what additional equipment (Sonos Amp?)  I’d need to do so and what Platine works fine with the Sonos system ?Thanks,Andres

Just upgrade from: Arc with play-1toArc Ultra + Sub 4 and Era 300. Sounds awesome !However two things really buggering me already now:Having a setup with a non eArc projector and eArc enabled TV - both connected to separate ATV 4K’s for the projector I rely on Airplay - I would love to see Airplay support Dolby Atmos - seems that Apple has enabled that recently for 3rd parties so looking forward to getting that supported from Sonos as well ! Why on earth not exposing the sub as a regular Sonos speaker to allow it to group with any other Sonos speakers. Right now it gets dedicated to the Arc Ultra and that group needs to be grouped with the other speaker group I want use in order to work ? This actually came as a surprise to me - would have gone for a non-Sonos sub and a Sonos port IF I have only known about this. I read people stating that the sub creates a dedicated 5Ghz channel - which is complete nonsense - sending low frequency information could probably be done using morse code ov

Can I please have the above information so I can arrange shipping to my place in Taiwan

Any plans on making the sub mini compatible with Move 2 speakers? I have a soundbar in my bedroom, but want to use the sub mini in my backyard bbq parties paired to my Move 2, or in the liivingroom where the Move 2 sits most of the time.I’ve read that is not compatible because Move is designed to move around, but not so sure about that.Can you track how much time a Sonos Move 1 or 2 is playing when its plugged in, meaning not moving? My bet is that Move is standing still in its charger 95% of time regardless of the region, music and lifestyle

Hello! Looking at these two scenarios and wonder what would work better for a reasonably big open L space and lots of music listening, some while moving some stationary and a decent amount of films. That's about the max I can do budget wise at the moment. Thank you!

I hate to throw them away… they still sounded amazing until the S1 was bricked on my devices.

I need the return address for Sonos so I can Sonos their paper weights back.  Ive spent 5000 w Sonos for speakers throughout our home, or office and our vacation home… What a train wreck.  The darn app doesnt connect 80% of the time.  If anyone knows of a class action lawsuit being filed against Sonos please let me know so I can join it….

Beware this one’s a bumpy ride again. Music is playing but it can’t find a system on my network😳 I’d suggest waiting a day or two for this to stabilise. I now have a broken system….again.  Keeps telling me to sign in but sign in button is ineffective.App start up does not recognise my network.Getting connection time outs even when it’s showing music is playing.No streaming services working    Basically an unusable mess🙄 EDIT :Update…After about an hour my system has stabilised. One of my Sonos Ones kept showing as not updated  this has now been fixed. PositivesAlbum art works for every track in my local library, previously this was about 50%  System seems fasterTrueplay now working again on iPhone 16pro  So after a rocky update, of which my Internet provider may have played a part, things are looking good.   

I have an open floor plan for living room/kitchen. 20ft x 40ft. I have corner TV mounted over fireplace with arc. Center couch in middle of room and a corner chair.  Looking to balance sound into kitchen. Was thinking of adding gen 4 sub, but confused on placement of era 100s or era 300s given constraints of room.  Was thinking 2 era 300s on one back corner of couch by wall cabinet and other behind side chair on stands and an era 100 or 300 in kitchen. Appreciate any thoughts and hope my pics upload for assistance in visual. Thank you. 

I’m planning on getting the Era 300 speaker but have a query on getting the best out of my set-up.I’m currently subscribed to Apple Music and was planning on using the line in connection from the speaker to my MacBook Pro via a HELM DAC/aux cable. Will this enable me to listen to Apple Music Hi-Res lossless or at least 24bit/48khz? Or have I missed something?

Hi. So even after the new update thr album and channel art for SiriisXM is erratic. It loads correctly the 1st time when the app is opened. After that, it appears to always lag a song or station behind on any Android device. Change the channel and it displays thr artwork for the previous channel. Issue for me only on androidn devices. IOS appears to.be far more functional with this at thr moment. Have tried to uninstall and reinstall app to see if was an on phone queue issue with no improvement Thank You. 

HiI have an arc ultra and sub gen 3 setup app and system fully up to date.Last night I turned my TV off and 5 minutes or so later I noticed a flashing light, it was the sub gen 3 light blinking white, it lasted about 20 seconds, arc ultra was fine.I checked the Sonos app and my mesh internet Eero app and all was fine nothing seemed to have dropped off from the sonos app or lost connection.Anyone have any idea what this flashing white light could mean?I think it means it’s rebooting, but not sure? Thank you

There were rumors on the release of Sonos Premiere, the multi-zone Sonos amplifier to be released in H2 2024. Does any one have information on this?  Sonos Port is also ageing and an update with possible Atmos, Hi-fi support would be appealing.

I am new to Sonos.  I have a couple of older Play 3.  I stream music from my iphone.  I would like to be able to allow my wife to access the speakers from her iphone when I am away.  How do I do this?

Hi, I have the following setup:LG C4 OLED (connected via HDMI ARC to Beam)Installed Kodi on LG C4Sonos BeamThe problem is that when i try to play a kodi movie in dolby 5.1, I get PCM 2.0 or stereo 2.0 when in Sonos app.When I play movie in Prime and Netflix (app in TV) I get 5.1 sound when I check in Sonos app.I’m pretty sure (I might be wrong..) that this worked before, couple a weeks back but I had problem with sound sync with 4K movies and started re-config, I solved the sync but lost 5.1. I can’t find my way back to 5.1 and after 1h of trying I gave up. Has anyone had any luck getting 5.1 with the same setup as I have and still have the sound synk?Thank you! 

Today I tried to connect to the app. It will not play content displays no content found and does not pull up TV as a source. I cannot get my audio controls to recognize my speakers. WIFI is working fine. 

Hi everyone,This is a follow-up to my recent question about Sonos connectivity issues. I’m trying to get a better grasp of how the Sonos network operates when you have a mix of older devices (like Playbar, Play 1, Play 3) and newer ones (like the Era 100, Move, and Roam). I’ve heard that when using a mesh WiFi system, issues can arise, and a common suggestion is to plug one of the older devices into your router via Ethernet to fix them. I’m curious about the explanation behind this. Why does this solve connectivity issues?For context, my Sonos app has been acting weird lately. I can see all my devices in the app, and I can even adjust the volume on my Playbar, but I can’t actually launch any music or use other features on other sonos devices even though they appear in the app. I was also unable to update a newly purchased Era 100. Is this kind of partial functionality due to a connectivity problem between my app and the Sonos system, or could it be an issue with how the Sonos devices a

I have an old beamer which does not support wi-fi nor BT, it only has an HDMI output where I have a chrome cast plugged in.any chance to include my Sonos (Ikea) stereo setup?thanks

Background:I will have a Wifi Access Point - that is wired directly to my router - in my living room with the Sonos gear (Arc Ultra, Sub 4, ERA 300's), so my wifi signal will be strong. I can also hard-wire that gear (probably the ARC) to my router as well. I've read where wifi is sufficient, but I like to cover all my bases at installation time, so I don't have to run wires at a later time. With that said, I'm considering using wifi, but connecting the ARC to an ethernet cable that is NOT connected to my router, but could be in case of a future issue. Question: Will simply connecting the ARC to an un-attached ethernet cable prevent the ARC (and rest of the Sonos gear) from leveraging wifi? Some systems see an ethernet connection and immediately give the hardwired connection a priority.Thanks,-PH