Talk Sonos Products

When I’m already playing music on a Sonos speaker and add another one or a whole group, there is no option to quickly adjust/sync the volume for all speakers to the same level. I always have to manually adjust the volume in order to have the same volume on all speakers. I know that there used to be a function in Sonos app to slide to the left to mute them all an slide back to the desired volume in order to sync them all, but this does not work with the new app. There are other apps available for Apple Watch and Mac which support this setting. How can I sync the volume with the new Sonos app? Or please bring back this feature.

Hi,I created a couple of zones using SONOS Era100 Pro speakers. It seems in this configuration, it does not allow a subwoofer to be added. Only when i change a Zone to a room, can I link the sub. Ie, a room with a singe speaker or speaker pair. Is this correct? Is this a limitation at the moment?

I have a three room set up , kitchen is an Arc, sonus amp and ceiling speakers for surrounds and gen 3 sub, Arcam Dac, iPad hard wired as controller. Small lounge Bose cinema 520 Arcam air Dac and Sonus port. My main lounge has a Denon 2200 AVR, Bowers and Wilkins in Wall front 3 speakers . Surrounds and height speakers in wall and ceiling . I am looking to make improvements to the main lounge as I am happy with the rest of the setup. I also have a single Sonus five and a move 1.I want to have the main lounge join the Sonus architecture and improve the sound quality too . Can a Sonus amp be used to power the front left and right speakers ?within the surround system ? Also could a Sonus subwoofer 4 then be connected to the main lounge ? Could I purchase another Sonus 5 and use a pair usefully within the main lounge too . If the amp option isn’t optimal , if a port is connected, could I then use a Sonus sub in the non sonus setup. 

My Sonos ace headphones have stopped playing audio. I turned them on today and no audio has been played from them. When I put them on there is no chime and using any application on my iPhone there is no audio. The headphones still connect, but simply don’t work. I have factory tested them and restarted my phone as well. Nothing has worked. 

Next year I am going to be living in a 6 person apartment. I’ve been to friends apartments identical to that of which I will be in next year and their JBL 1000 PartyBox filled up the apartment. I currently have three Play 1’s. I am looking to buy 3 Play 5’s (all older gens to save money). Do you guys think that those 6 speakers could replicate a similar experience to the JBL? What I liked about the JBL was that it filled the entire apartment when placed in the living room, even when there were 100 people throughout the apartment. I feel like even if I bought the three Play 5’s and even added in a sub it wouldn’t be able to replicate the experience I got from the massive JBL. I am also new to this space and know nothing about external speakers or how to use amps and adapters to connect those to Sonos systems. The obvious answer could be “if you like the JBL so much then just buy that.” However, I am already invested into the ecosystem and was wondering if through building an army of Son

When will sonos update the app so there is possible to change equalizer settings trough the app, even when you are connected via bluetooth. I really love the products but for the pricetag it should be possible to use same app as when it is connected to wifi. 

HI, I have a sonos amp 2X125W and I want to put 2 speakers focal aria 906 who need 20 to 120w I want to know if my sonos AMP is too powered for those speakers ? 

Which to buy for a 20ft x 20ft room, 2 x sonos 5 or two Sonos era 300?Any advice would be greatly appreciated.

I’m considering buying some Sonos products for the main living area of my home. It’s a 20x40 space with ceilings vaulted from one story to two. There’s a TV on one side that I’d like to get a soundbar for - I’m considering the beam gen 2. We’d like to have a speaker on the other side of the house so we can have music fill the space - I’m considering an era 300 for that.  just looking for advice on whether that’s a good plan, or if there’s another setup I should consider.  Thanks! 

First comes Roam, then Come Move, next is Wander, Stray, Range????? I was thinking something like the five x2 or the roam x2 or era 300 x2 in travel and weather proof form with 24hr batters and other goodies…

We are a Mexican company specializing in general electrical systems for both residential and commercial use. I am reaching out to inquire whether you offer wholesale options, and if so, whether you could kindly provide us with a general product catalog.Thank you in advance for your attention. We look forward to the opportunity to collaborate with you.Best regards,

Buying my 1st Sound Bar…  Arc Ultra added to cart Already.Which will go better with my set up black or white…???  

I have had my Sonos Arc for over 3 years and had no problems. The Arc mute light randomly decided to switch on and is now stuck on the mute light, and has been for the past two weeks. I have tried everything to fix it. I have disconnected all the power, inlcuding my tv and left it for two days, plugged everything back in, and the mute light comes straight back on. I have tried doing a factory reset on the device by holding the back button while plugging in the plug/cable, but again the mute lights comes straight back on. I have played with settings on my LG C1 tv, I have tried turning earc on and off, have turned simplink (hdmi-cec) on and off, but the mute lights stays on, i have tried resetting network settings on my tv, have tried pressing the mute button on my tv remote, i have tried pressing the buttons on my sonos arc but no button is responsive, i am just stuck with the mute light on the arc remaining on. My sonos arc does not show in the app anymore, even though its connected t

This is more a visual issue than a “real” issue but …..maybe someone knows so here goes: For your online profile (www.sonos.com → login) you can see all your Sonos devices you have added to your “system” over the years (My Account → System) on that email/login you have used.  It lists everything from speakers to controllers, for me it shows everything I’ve added since 2006 (ZP100) including various CR100 controllers - so everything under my email login for S1 devices.A lot of these devices I no longer own/have due to various reasons (broken/sold on/lost/upgraded) BUT they are still showing on my online profile.Note, these devices are *NOT* listed/showing on the S1 app anymore (expected behavior) as i no longer have them (broken/sold/lost/upgraded).Is there any way to get these deleted/removed from my profile??This issue is specifically for my S1 devices (and my online profile for S1).  I’ve not had to “remove” anything on my S2 profile, yet...but i suspect same issue. Yes, realise this

building a custom sauna, and I wanted to install Sonos speakers in the sauna. it’s been impossible to get a direct answer from Sonos whether or not they make speakers that can withstand the humidity and heat of a sauna. Does anyone know if you can use Sonos speakers in a sauna? When I did a chat with customer support, they said they don’t have any products they recommend, but I’ve seen lots of people have Sonos products in their sauna

My wall mounted 75” TV protrudes 4-1/4” from the wall. I am planning on wall mounting my Sonos Arc Ultra underneath using Sonos wall mount bracket which is essentially flush to the wall.  Will the upfiring speakers be affected (will I have enough clearance) ?

I currently have an original Move and would like to add a Move 2. Is it possible to link them together with Bluetooth for use in a room with no WiFi?

Yesterday I bought two Sonos ERA100 speakers from the website, and the amount has been charged to my bank account. However, today I received a message from Sonos saying that the purchase has not yet been completed. Could you help me? I purchased the Sonos equipment under the name Anna [redacted].Moderator Note: Modified in accordance with the Community Code of Conduct.

Got just a simple question.Latest app iOS version… how does Sonos developers continue to screw crap up?  Once again a new update, once again connections screwed up.  Rinse repeat.   sincerely, Irritated user

Gday all from Australia I recently purchased an Arc Ultra (placed under the TV - just not pictured) which has been great. Looking at adding either sub mini/4 along two era 100s?Looking for advice and placement on the basis that the space is living/dining/kitchen. (7m x 6m) Where would you place the tears?Also looking to place some speakers outside in the covered alfresco area. Any advice here is appreciated. 

I have am RT-BE96U router and a sonos system with about 9 sonos S2 speakers.   I also have a Sonos Boost directly connected to the router.  My understanding this is effectively creating its own subnetwork anyway which is the point of the boost (yet is discontinued).  However, I seem to have a lot of dropouts no matter the wifi channel.   Given the Boost is discontinued- I’m not 100% sure it’s being used the same way it was years ago to create its own network. Asus has easy setup of a IOT 2.4 5ghz network.   Would I be able to prevent dropouts and interference if I put sonos on a 2nd wifi iot network by itself? 

What would people recommend for a multi room include outdoor and outdoor garden room. I need something to stream the same music in kitchen/diner, lounge, garden room and outside

i have a pair of sonos 5 and a pair of sonos 1;s i have put the 1;s and the 5’s in the same room then bonded the two rooms together so that i can have them working together...but is their a way to connect the 5;s to the 1;s directly and not through grouping rooms

My home interiors are in progress and my day room, family lounge, dining are all interconnected open spaces.I have attached my Living Room Plan. (ALl measurements rae in milimeters)I dont have too much budget left but want to install SOnos Arc Ultra as of now. Kindly note I have never used any soundbar evr or any other speakers for TV, ever in my life.Will Arc Ultra be sufficient as per attached plan.All inputs will be welcome.Thanks in advance. 

Bottom line: Connect ALL Sonos speakers directly to Wi-Fi if you have a strong Wi-Fi 6 mesh network.Don’t connect ANY speakers to Ethernet, as often recommended for older Sonos speakers like Play:1. This solved my problems with speakers dropping out of a large group and made older Sonos speakers more responsive while grouped with newer Sonos speakers. The details: Sonos Performance Tip: When Not to Use SonosNet (WM:0) Setup Summary:  ~10 Sonos speakers (mostly Play:1 and some newer models) No speakers wired to Ethernet A Boost was available but unplugged Strong Wi-Fi 6 mesh network (e.g., eero, TP-Link, etc.) 1 Gbps fiber internet   Findings:After trying both SonosNet (WM:0) and Wi-Fi mode (WM:1):  SonosNet made performance worse in this setup — more dropouts and instability Switching all speakers to WM:1 (Wi-Fi) resulted in clear improvement Boost was unplugged, and no speakers were wired via Ethernet — relying purely on the mesh Wi-Fi proved more stable   Takeaway: If you