Speakers

I have had a Sonos system for many years, 9 x Sonos One, 1 x Beam 1 x Era 100 & 1 x roam. I updated a playlist using the old Sonos app, (as we know that isn't a feature the new sonos app affords us!) and since then music drops ALL of the time. I could be playing music with all the sonos one speakers grouped together, and either one of the stereo pairs would drop/ unpair itself ( so only one speaker of the two would play), or one of the single speakers will not play music, although the app shows them as playing music.Sonos spent weeks telling me that it was my wifi, to the extent I was going to leave my internet provider. They told me to wire two speakers into the router, which I did. They also told me to buy a mesh system, which I did… and it still hasn't fixed the issue. What sonos is failing to admit, is that this isn't an issue with my wifi! I can play songs on my speaker without any issues if I airdrop the music to my speakers, not an issue. I primarily use apple music, but I h

Hi everyone,I’m looking for advice on upgrading my Sonos setup. I have a Beam Gen 2 with my TV in a relatively large open-plan space that includes my living room, dining area, and kitchen. I’m considering adding either:2x Era 100 1x or 2x Era 300I’ve read that a pair of Era 300s might be overkill for my needs and that 2x Era 100s might be better for creating a home theater experience. However, I don’t watch movies that often, so home theater isn’t my primary goal. Instead, I’d like to create great overall sound for the space, as I will also use the system to listen to music, podcasts, etc. So I’m wondering if 1x 300 might be better than 2x 100.Additionally, if I go for a pair of speakers (either 100 or 300), does their placement need to follow specific rules considering the home theater (e.g., opposite each other behind the sofa, or next to the TV, etc.)? Would it work if I placed one speaker behind the sofa and another in the kitchen? Or should they always be positioned symmetrically

I run a number of Sonos speakers ( 16) throughout my 3 story  home . They are mainly connected through my wireless network. My wireless network consists of 5 WAPS throughout my home and have great connectivity throughout . I have fttp to my home and have a 250/50 NBN plan.my speakers all connect up when I am streaming radio but when I want to stream music from Deezer my speakers cut In and out and I can’t control the volume. I thought this might have something to do with the Sonos app updates as I read this has been not very stable. I live my Sonos system but unfortunately I can’t enjoy all of my various speakers listing to streamed music when I want to .my equipment is2 x arcs - 2 different tv set ups 2 x gen 3 subs4 x Sonos ones 2 x Sonos 52 x Sonos moves2 x Sonos roams2 x Sonos ones1 x Sonos boost hardwired to networkIf anyone has any solutions that would enable me to enjoy my Sonos speakers whilst streaming all music I would greatly appreciate it thank you regards Paul 

I reset my Sonos speakers, and now it’s saying no content on my app. I tried resetting the app and the speakers and it’s still not connecting. 

I have 10 sonos zones at home.   A mix of rooms with everything from single or stereo speakers, to full home theater setups.    It crosses over 4 different floors in an old house with a lot of walls.  I use Alexa often to initiate playing music, mostly from Spotify.I have a pretty robust EERO mesh Wifi network.  And generally, things work. However, I have times when things don’t play.  The Sonos App is not responsive.   Or I have to ask Alexa multiple times to do things.I was wondering if I should try plugging a few of my Sonos speakers directly into Ethernet.  There are a few locations where I can do that.  However, I am worried that that puts me into a weird mix of network types.Does anyone have any advice on this concern or my idea? 

I have 2x Play 1, Playbar and a Move 2, all were connected to my Wifi network and worked fine until recently when it stated that it could not find any products. I rebooted all products, rebooted my wifi router and still nothing. I followed all the guidance on the Sonos support pages and still unable to connect. When searching for the devices it will find them and say I am connected and then asks for my wifi password, which I am entering correct and says it is unable to connect to the network. Tried, reinstalling the app, restarting my phone and rebooting the router and still the same issue. In the end I had to factory reset all the speakers. I’ve tried setting up a new system and upgrading the network in the app and nothing happens. I contacted Sonos support a couple of days ago to see if they could help and they couldn’t find a solution at the time. I told them I was getting a new broadband provider so they said wait until this is installed and try again. I’ve not done that and still

Hi community I've just swapped my broadband from Sky to Virgin Media (hub5) and I've tried several attempts to get my sonos to connect to the new WiFi and so far I've failed.So far I've tried the following:1. Factory reset the sonos (play 1 - older model)2. Split 2.4 ghz and 5 ghz3. Plug the play1 to the router with a ethernet cable My sonos app (on my phone) can find and connect to the sonos (when setting up a new system) but when it asks me to then connect to the 2.4ghz network it can't connect (and I'm definitely putting the password in correctly!!)Please can someone tell me what I'm doing wrong?Screenshot of my hub settings below:  

Two of the three speakers are not playing in the group.

I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network.. 

I just purchased a new ERA100. I cannot get it to connect to my Sonos boost on my excisting system. In the network matrix I can see it as  WM1 - which means it is not connected to booster right? All other units are connected to WM0 as supposed.  how do I get the new unit to connect to the boost? 

Is Sonos era 100 an outdoor speaker, can charge it and go out with no cable  

My Sonos speakers unexpectedly cut off then come back on. When I look at my speakers some of them are connected to my xfinity pods vice the gateway. How do I fix that?

I have 2 Play:1s. I don’t use them often, but have been reliable for many years. Tried to use them this past week and they have both disappeared from the app. And my system also can not be found. No changes to wifi, network, or router. Tried to reconnect. No luck. Factory reset one of them and the app goes through the set up process and adds the speaker to the system with a final warning that the speaker has been added but may not be visible. If it’s not, unplug it and add it via system settings. This proven unsuccessful now three times. 

I have bought a lot of Sonos products. I am disapointed with the current situation related to the play one speakers and their wifi issues. The fact that sonos tech support is encouraging people to manually adjust their router settings is troubling given the security risks that can arise. 

We moved into a house where the owners left behind their Sonos speakers. We also have a prior system in our prior house. We can see and use the speakers in the house, but I can’t manage the system since it is still managed by the previous owners. I also tried adding one of the Sonos Fives from our previous house into this system (or just into a new system) and that didn’t seem to work either.  So here is what I want to do.Create a brand new system under my account that includes the Sonos speakers than came with the house, as well as our existing speakers. Is Factory resetting all the speakers the only way to do this (assuming I can’t contact the prior owners to transfer the system)? If I could contact the prior owners (they moved out of town) should I ask them to transfer ownership or “forget” their system.  Thanks 

I changed by router password and it looks like I have to go through every existing Sonos item and re-connect it.   Is that right?Thanks 

Hi All, I own two Era 100’s configured/linked together as a stereo-pair in my living room. I want to buy a 3rd Era 100 for the Kitchen and use synchronous multi-room streaming so I can walk between my Living room and Kitchen with the music perfect in sync. Would this work?

WTH do I have to completely reinstall my system to get these speakers to work.  These are great speakers, but the software is a total POS.  Half the time I open the app it doesn’t show any connected speakers and I have to go through the entire set up again.  The other half of the time it won’t connect to my wi-fi system with no explanation.  Why does listening to these F’ing things have to be so hard??

dose sonos work with tp link axe5400 mesh system?

Fehler 1106 bei sonos five, wer kann helfen

Trying to report a bug but can’t figure out where. Recently on my Era 100, most noticeably through Apple Music which I use most often, the next song in queue will play, but periodically no sound will play. App shows time elapsing on song, but no sound. Hitting back to restart the song then fixes issue and sound plays as normal.

My system is currently a mix of S1 and S2 products. I would like to upgrade them all to S2, but I have one (Play:5) that isn’t S2 compatible. I have an idea to get the Play:5 to work on an S2 system, please let me know if you think this will work. 1: I have an S2 compatible Connect:Amp2: Use speaker wire to RCA out of the Connect:Amp3: RCA to aux connection4: Aux line in to Play:5I know I’ll probably have to control volume separately on the S1 app for this, but it seems like I’ll least be able to group the Play:5 (via Connect:Amp) with the rest of the system this way. Any thoughts?

Green light projecting - says off in the appwouldn’t  be so bad if it wasn’t the bedroom!why? and why does every week feel like “just another thing has broken” 

Hi there, We’re planning to change the layout of our living space, we’ll sort of divide the couch space from the kitchen space by a open ceiling to floor shelf that is connected to a wall, means off center, and you would pass the shelf when going from kitchen to couch. Attached is a screenshot of the situation. Questions is: I will sell my Sonos Beam, because watching TV is less and less important. Switching the 55 inch to a 32 inch that sits on the shelf. I need a new Sonos speaker for Music and Radio that will sit on the shelf. Is the ERA 300 a good speaker for the situation? Would you turn the speaker to the living space, or kitchen space, or would you turn the speaker facing to the side of the shelf? It will only be one Speaker because two will not fit. thanks for your opinions.s.

Hello, how can I deregister a sonos product?