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Why is the Sonos App so slow to do anything. ?

For a reputable company I’m dumbfounded, this is hands down the most frustrating app I’ve ever used. It has been like this since they changed it, why hasn’t it been fixed ?

My Sonos speakers are just wireless speakers for my Spotify now (an app that does exactly what it’s supposed too with no issues), I never use the Sonos app anymore, only to group my speakers, which once again it won’t bloody do, Hense why I am writing this. Nothing in my life frustrates me more than this app 🤬🤬🤬

Who is your ISP and what modem/router do you use?

Do you have any wifi extenders, powerline adapters,or a VPN running?

How far away from your router is the closest speaker?

Do you use a Boost?

The reason for ​@Pools-3015 ‘s questions is (I think) because he suspects that there is a problem in the way Sonos and your network are interacting.  As indeed I do.  The behaviour you report is not normal.  The link below will run a screen recording I have just made of room grouping on the Sonos app on my system.

https://drive.google.com/file/d/1OR-XK11b70cPCKb_2sruUJU1t_8FPRTK/view?usp=sharing

 

Depending on which speakers you have, you may also have this option for grouping:

https://drive.google.com/file/d/1OVX0g4QaTIteVTNXnYpTJM0JrdKCiKds/view?usp=sharing

 

Why is the Sonos App so slow to do anything. ?

For a reputable company I’m dumbfounded, this is hands down the most frustrating app I’ve ever used. It has been like this since they changed it, why hasn’t it been fixed ?

My Sonos speakers are just wireless speakers for my Spotify now (an app that does exactly what it’s supposed too with no issues), I never use the Sonos app anymore, only to group my speakers, which once again it won’t bloody do, Hense why I am writing this. Nothing in my life frustrates me more than this app 🤬🤬🤬

You should contact support as there might be a wifi or networking issue they can advise you to fix. 
 

It’s a good sign that Spotify connect works. It’s likely other options will work as well like the Sonos desktop app or a third party app like SonoPhone (iOS, $3). There’s a lot of threads here going back to May where people gave posted positively about using these options instead of the POS new app.

Also there’s the web app at: play.Sonos.com it’s worked for some when the app doesn’t  

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