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Answered

connectivity issues not seeing any of my 7 products

  • December 12, 2024
  • 1 reply
  • 44 views

I am unable to see any of my 7 Sonos products . I am only able to see the play bar

 

Best answer by Pools-3015

A little more information would be helpful, but I can see from your profile that there are some speakers that are NOT compatible with the new app.

If you have updated to the new app the Play 5 Gen 1 will not be able to be used with the rest of the speakers in your system. Do you still use a Bridge? If yes, remove it and check to see if the speakers reappear.

If you still use the S1 app, can you hardwire the Playbar to your network? If not can you hardwire a speaker that is NOT a part of your home theater system?

 

 

 

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1 reply

Pools-3015
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  • Prodigy I
  • Answer
  • December 12, 2024

A little more information would be helpful, but I can see from your profile that there are some speakers that are NOT compatible with the new app.

If you have updated to the new app the Play 5 Gen 1 will not be able to be used with the rest of the speakers in your system. Do you still use a Bridge? If yes, remove it and check to see if the speakers reappear.

If you still use the S1 app, can you hardwire the Playbar to your network? If not can you hardwire a speaker that is NOT a part of your home theater system?