Speakers

This is a post to try and help people with their Sonos system dropping off the WiFi network on a regular basis when everything else on the network seems ok.  I contacted Sonos and the technician solved my long term issue. It required me switching off the guest WiFi on my router which I did by logging in as administrator. Easy as that! All now works fine. Apparently my guest WiFi was using up too much bandwidth. Hope this might help. 

Je n'arrive pas à fusionné plusieurs enceintes des différents chambres pour avoir la même musique partout. Je ne trouve pas l'onglet "lecture en cours" sur l'application Sonos  

What is the difference between the Sonos Amp v1 and v2? I have a set of in ceiling speakers but the previous owner of my flat took the Amp so they don’t work and I don’t think I can afford a brand new V2 Amp. Would a Gen 1 Amp do the same job?  

I have recently spent a lot of money in India buying the Sonos Beam 2 about 3 months ago as well as the Sub Mini just 3 days ago. I successfully set up the Bheem two and connected it to my Samsung Frame 65. No problem, fantastic sound!! Now to pair the two speakers and to get my subwoofer to work, it has been a complete nightmare. The App just does not work. It keeps taking me around in circles and constantly indicates a failure. Every attempt to pair the two and get my Sub for to work has been a disaster for 3 full days. One minute, it will show the system, both speakers, five minutes later. It will show there is no system. It is completely erratic and refuses to update my system software. My Internet Wi-Fi is excellent. I use it for everything. Being a photographer I own an Apple iPhone 15 Pro Max and I have Fiber optic Broadband. I really need a solution to just link the sub to the beam without using the app. Please help, I am getting desperate and very, very frustrated. I have t

I was under the impression the new IKEA speaker would link to my aging Play 5 gen 1. The Play 5 only runs from the s1 app. This won't recognize the new Synfonisk gen 2 speaker. Any advice would be welcomed

Bonjour à toutes et à tousDepuis quelques temps, un de mes SONOS (pour une raison que je ne comprends toujours pas), s’est retrouvé sur un système différent de mes autres baffles. Malgré l’option “oublier ce système”sur IOS et malgré un Factory reset opéré directement sur le baffle, a chaque reconnections à mon réseau, le baffle se met automatiquement sur un système différent.Le baffle en question est un SONOS Play Gen1 (pour info, j’ai un second baffle similaire qui ne pose aucun problème).Auriez-vous une idée brillante et lumineuse pour que tous les baffles soient à nouveau sur le même et unique système?je vous remercie et je vous souhaite de belles fetes Moderator Edit - Translation by Google:Hello everyoneFor some time now, one of my SONOS (for a reason that I still don't understand) has been on a different system from my other speakers. Despite the “forget this

Sub won’t hold WiFi connection. I’ve tried everything!  Incredibly frustrating!  I have an early gen Sub that gets through initial WiFi setup and connection to Amp - only to drop it within an hour.  Have tried adding local WiFi network in addition to Sonos dedicated network. Have tried Ethernet connection to set-up, then return to WiFi only - only to have Sub drop its connection yet again. This product is crap compared to all of my other Sonos products that have functioned flawlessly.  Yet it is one of the most expensive I’ve purchased.  Any suggestions would be appreciated. 

I’ve tried everything!  Incredibly frustrating!  I have an early gen Sub that gets through initial WiFi setup and connection to Amp - only to drop it within an hour.  Have tried adding local WiFi network in addition to Sonos dedicated network. Have tried Ethernet connection to set-up, then return to WiFi only - only to have Sub drop its connection yet again. This product is crap compared to all of my other Sonos products that have functioned flawlessly.  Yet it is one of the most expensive I’ve purchased.  Any suggestions would be appreciated. 

I haven’t noticed if your company intends to reinstate “dual mono” on the Sonos app. I have a café that’s in need of dual mono setting for the Sonos One speakers that I already have in the location. Without dual mono I’ll have to move onto a different brand of speaker that offers that feature. Please let me know if you intend to fix this problem.respectfully, David Cochrane owner operator Elevate Cafe

How do i remove the serial number and info of  a sonos sub wolfer i am replacing with a new one?

I have a new network and made all the system changes, but most of my 8 Sonos products won’t stay connected. Other than the usual, what ideas does anyone have?Coincidentally, the two products that remain connected are my oldest ones. 

I have an existing system with an ARC, Sub 3, and two SL One as surround sound used as theater listening and linked to a TV all of which are in my family room. These are on my sonos app showing under family room. I just got a ERA-300 which I intend to put in my office in home room. This will be the first item in this new office in home room. In adding this new speaker to the SONOS app, there appear to be two options, Get started with setup which is “white box” or “Join existing sytem “a non white box” to click on.  Which one do I check?

I have a brand new in box One speaker that I purchased about 6 years ago.  I bought a bunch of them anticipating expanding at home and the office where I have it set up.  I'm trying to set up this new speaker at home, i have no sonos products at home. I have sonos set up at the office This new speaker fails at the update stage of setup every time,  regardless of wifi or wired.  I get error 30 on wifi and 1014 with Ethernet.   Any help would be appreciated.   I'm using android with what I think is the s1 app ( doesn't actually say on the icon like it used to, but the icon is black) .

What am I doing wrong? Sonos used to work for me, but in recent history, anytime I attempt to use it, something goes wrong. It will play random things and not what I put on, it will freeze, not respond and generally be unusable. Is this the new normal? 

Cannot reconnect my beam (error 1000)

Player, Amp, Sub and Play 1s.   it seems like nothing works together.   I need multiple apps?   90% of the time I want the speakers to play what is on TV.  It once worked perfectly but now i need multiple apps, additional hardware purchases, etc… how do I get help before I throw this crap in the garbage?

I can't find the 5 digit pin on my zoneplayer s5 speaker. Can someone direct me where to find it?

I have 3 era 300’s which stopped working 60 days ago.   I have factory reset them hundreds of times , tried to delete the system , create a new account , etc , etc .    Why is this so hard ?  Why does sonos sort of manage my system ?    I should be able to delete speakers , accounts , etc from the web and app.    I feel like big brother will not let these speakers roll onto a new system.    I hate sonos ….bigtime

On IPhone, the Sonos app connects and plays its own built in stations just fine.   The other apps on the phone such as Music, Safari, do not connect.   Confirmed both are on the same network, and that the speakers are selected.  I rebooted the router, too.     

I just returned a pair of era 100s to costco. I bought them in December 2024 and was unable to pair them. They showed up in the app as Optimo1’s. yep. The box said Era 100, and the label on the bottom. The build quality seemed inferior to my Ones. Have no idea why they would only show as “Optimo 1” In the app, other than guessing that they were originally built as Optimo and then re-labeled for sale as Era100? Was super disappointed, and, glad the return was so easy. And I'm going to stay very happy with Ones. Anyone else experienced this?

My beam stopped working while in use and would not power up, I put it aside after a number of attempts to get it going. Some months later I decided to try again, it worked for about twenty minutes and has not worked since.Can it be repaired and if so is there a recommended repairer in New Zealand?

No issues with internet speed (consistently above Sonos requirements) no data limit issues either ans we consistently use only 50-60% of monthly allotment.  Only the ERA 300 speaker having connection issues.  Have an older Play speaker that is outside in a shop that works just fine where the wi-fi signal has to pass through grarage walls and shop walls.  The SL speaker is connected by ethernet to ISP router.  ERA 300 is “ganged” with the SL speaker as it had been constantly disconnecting from wi-fi.  No walls between SL and ERA 300.  ERA 300 shows green light.  App shows the speaker is connected and streaming…. but no audio.  I see that wi-fi extenders are not supported by Sonos.  Looking for a solution to ERA 300 connection issues.

Hello,All of my speakers except my Sonos Move are showing not connected. I went through and re-added each speaker but was having delay issues so I restarted the app and all speakers went "Not Connected" again. This is the same on multiple controllers. Help. 

I cannot find my playbar in my speakers after a router upgrade 

Terrible. My sound system stopped working. Was on the phone with customer support for 2 hrs... no fix. They said a supervisor would follow up with me via email. Crickets.