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Answered

300s play by themselves

  • March 1, 2025
  • 6 replies
  • 127 views

Why are my 300s coming on by themselves???????

Best answer by AjTrek1

Are you using Sonos Voice Control (SVC) or Alexa? If so, one or both may be the issue as they can both be activated simultaneously on the Era series. Sometimes a voice assistant will pick up a conversation sound and think it’s a command to play. My Era 300’s with SVC are sometimes prone to start playing without a direct command. The oddity may just be inherent to voice assistants in general; but can be annoying.

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6 replies

Please provide more details. Are they playing music by themselves? From what source?


Forum|alt.badge.img+19
  • Senior Virtuoso
  • March 1, 2025
  1. you’ve set an alarm;
  2. someone else is logged into your system;
  3. a Spotify link has not been broken and someone doesn’t realise they’re still linked to your speakers;
  4. a different reason.

Airgetlam
  • March 1, 2025

Technically, I think 1. needs to include alarms set on the Sonos device by external apps, too. 


  • Author
  • Contributor I
  • March 1, 2025

I will check this out thnks 


AjTrek1
  • Answer
  • March 3, 2025

Are you using Sonos Voice Control (SVC) or Alexa? If so, one or both may be the issue as they can both be activated simultaneously on the Era series. Sometimes a voice assistant will pick up a conversation sound and think it’s a command to play. My Era 300’s with SVC are sometimes prone to start playing without a direct command. The oddity may just be inherent to voice assistants in general; but can be annoying.


  • Author
  • Contributor I
  • March 3, 2025

Thanks for the response, I believe it is alexa or sonos voice