Contributor I

pain in the ass

1 reply
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I have tried everything with my Wi-Fi and my streaming services and cannot consistently get my arc and my two era 100 speakers to play music at the same time without problems or cutting out. I have the best Wi-Fi and even tried using an extender. I've also tried repositioning my ERA speakers.
Except for the arc playing my TV sound, Sonos has been a total absolute disappointment.

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Airgetlam

Extenders aren’t supported by Sonos, that may be an issue. Also, delays or cutting out are caused by network issues, between your controller and router, or the router and the speakers. I’d certainly check the wifi interference FAQ, as well as performing a Sonos network refresh, by unplugging your Sonos devices from power (or powering them off, if battery connected), and rebooting your router. Once the router has recovered, power back on your Sonos devices. This will give them both a fresh IP address, as well as a refresh of the Sonos OS. Finally, check your system for updates, in case there are any that need to be applied.

Bruce

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