Speakers

It seems that I’m not the only one the caps blown on the power board of the Play 3 with the terrible plastic burning smell..Any replacement power board kit out there?I think the product should have been recalled if not already had happened. thanks.  

If I listen to the Move while it's on its charging base/ ring is the speaker running off its battery or from the power being supplied by the base? 

Hi All,Just wanted to post my experience as I just received my roam yesterday, and finally got it setup so I can use it as a portable bluetooth speaker outside, at the beach, golfing, etc... the sound quality is awesome and it gets quite loud, is very clear and has great range, great sound out of the little package! I currently have an S1 system of AMP, Play3, Play5, and I have zero plans to upgrade these to S2 as we all know these speakers are not cheap, and I'm not really a fan of this approach they took.  I'm an embedded engineer and programmer, and they could have done better.  Already discussed heavily here on these forums, so I'll leave it at that...The ROAM won't do anything until you 'set it up in a system' using the SONOS app.  The setup that worked simplest for me was install the S2 app on my phone (after removing S1 app, or use another mobile device that never had any Sonos app), AFTER unplugging ALL of my S1 devices so they are com

Got a new Sonos Roam and added it successfully into my Sonos ecosystem however on the S2 app while I can select music to play on the roam (and it does) the app shows “no music selected” even though music is playing. This also means I can’t control playback. I can group the speak successfully and then control the music, it just doesn't work when it's just the roam.  Another minor bug is that under Settings, Sonos Roam, EQ, Loudeness isvalways shown as off even though it's enabled. Toggling the switch confirms this. 

Had my new Roam on a QI charging pad for twelve hours now - noticed orange light was flashing but it’s not even warm so not sure why. Switched it on and it’s still only on 53% charge??

Bonjour,je n’ai pas exactement le même problème que tout le monde avec ma TV Samsung, mais je ne peux plus rien mettre en groupe, en gros, je ne peux pas mettre d’enceinte qui diffuse le son de ma TV (en HDMI Arc ou même en optique) car le son saccade, soit sur l’enceinte annexe, et parfois même sur les 2 enceintes dès qu’elles sont couplées.A noter qu’en diffusion normal de musique je n’ai pas du tout ce soucis :) J’ai cru voir dans un forum qu’il y avait une bêta qui corrigerait peut être ce problème ? NB : le couplage se fait avec une Arc, une Play:1 et une Play:3J’ai un Sonos Boost juste à côté de ces enceintes.

Few days ago I got my own Sonos one …..but I cannot get its guide with it ….is there anyone who give me the guides ….that how to connect them with the other devices…..

I have 2x Sonos Ones in a Stereo Pair in the kitchen, its only a small room so 3.5m x 3.5m and it sounds good but I am looking to expand the Sonos system to upstairs and I am thinking of moving the One’s upstairs and splitting them so I have one in the master bedroom and one in the guest bedroom to maximise sound.I have been reading online and it says the Stereo pairing is really designed for home theatre so presumably I would better off splitting the Ones separately and sticking one in each bedroom? Bedrooms are 3.5m x 5m each.Would probably look at getting a Sonos Move for the Kitchen which we can take into the garden if needed as kitchen music is not needed all that much. Thanks

Going to order the Roam online today. Will the wireless charger work for other devices such as iPhone? Unsure whether to spend the extra money on the wireless charger but definitely would if it were able to charge other devices 

My sonos five, unable to detect my 5Ghz Wifi. It only appear the 2.4Ghz Wifi. All my other device connected to my 5Ghz Wifi just fine.I try manually type the Wifi network but still unable to connect. 

Can the roam charge wirelessly while laying horizontal?

This new feature doesn't seem to work for me with any of my Play1. Works great with my playbar but nothing happens for the Play1 s. 

So I’ve connected the roam at home, works fine. 👍So can I now take the roam to work and use it via Bluetooth? (Without Wi-fi)At work it’s showing I’m connected, got a blue light and on my phone it’s connected, but I can’t select any music from my library!! In the setting menu, my email is clouded so I can’t open it!! 

I send back the roam speaker. I have a few components as well a move running under S1. Roam is not compatible with S1. Makes no sense to keep it.I guess I will change to another system in the future. Sorry but incompatibility is a no go

Has there been any discussion about adding bluetooth media volume sync to the Move? Aside from the on-the-go / camping charging woes, having to adjust the phone and speaker volume independently is my biggest gripe with the Move speaker. Every other bluetooth speaker/headphones I’ve used can be adjusted on either the phone or the speaker/headphones and the volume adjustment is communicated/synced to the other device. Am I alone in this gripe or do others share this same sentiment?    It would be nice to see this feature added to the Move speaker. 

Hi Sonos I’m new and love your products. I’ve just bought a beam and one and have now bought a move and 2 further ones as surrounds.  The move seems like a great product. Expensive, but suits a number of my needs. My question:  How long is Sonos committed to stocking replacement batteries for the Move for? Do you for instance still stock spares for some legacy products?. I don’t want to invest in the speaker now and then find out in 4 years when the battery permanently dies  (which it will) that you no longer sell replacements.As a solution, I’d be tempted to buy an additional battery now but am not sure how best to manage this for its lifespan. Should I alternate the batteries e.g swap out each month or just put the 2nd one in in approx 4 years time when the first one dies? I see this is a question a lot of people have alluded to, but haven’t seen it answered as yet. Thanks a lot ! 

If I play music through Spotify on my TV, it sounds amazing, the sound is balanced pretty well between each speaker and the sub sounds great. But if I pick up my phone and start playing the same songs through the Sonos app, the quality is absolute garbage, it sounds completely drowned out, not nearly as loud despite the volume being the same and the surrounds are horrible, basically just playing the song as if they were unpaired, completely ruining the soundstage if you’re not sitting in the very center of the room.

I got a gen 3 sub recently and have tried to keep it in pristine condition. All I've used on it is the Sonos cloth that comes with it to dust it off. I was shining my phones flashlight last time I cleaned it to make sure I had removed everything, when I noticed a hairline scratch that was about 5 inches long on the top of the sub. This scratch is really only visible when I shine a flashlight near it although I'm wondering if this is common and the finish scratches from just cleaning it with the supplied cloth.Has anyone tried to get rid of scratches like these on the sub with a polish, or should I just leave it as is?

Greetings!   My system includes:1 x Connect (ZP90) (connected to LAN via ethernet)2 x Connect:Amp (ZP120)  All running S1 with the latest firmware and software.   I want to play audio (for example, YouTube video) from a iOS device to a Sonos unit over Wi-Fi.  Is this possible?Thank you.

I've read several posts about the Play 5_2nd Gen suddenly having problems due to a defective WiFi card. Although it appears that Sonos has been replacing the defective units (when notified) it still gives me pause. Do I need to be concerned about my two (2) out of warranty Play 5 2nd Gen's developing the same issue? If it is widespread I would hope that Sonos would issue a re-call to replace the units similar to what Microsoft did with the 1st Gen Xbox One units manufactured in a certain lot. Can anyone at Sonos elaborate?

Hello everybody,I have a SONOS home theater system consisting of a SONOS BEAM soundbar and two SONOS ONE speakers and everything works perfectly.I have now purchased a SONOS FIVE and would like to add it to the same room as my home theater system.The problem is that when I reproduce the same sound source in the home cinema (BEAM + 2 ONE) and the FIVE produces an echo or latency between the home cinema and the FIVE very unpleasant, is it possible to correct this?Thanks.

Can you use Amp to connect dual subs to just a stereo pair of Fives without the normally required soundbar as the hub?

Can you add a bluetooth device like a turntable and use the Roam to play on your system?

Originally our house WiFi had both 2.4 and 5 GHz bands using same SID, but we had too many issues with devices using the slower band, so have separated the bands with the 2.4 GHz band retaining the original SID and the 5 GHz band using a different SID.  Now we want to move our two Sonos systems over to the 5 GHz band...but don’t see a way to just change it.Please tell me we don’t have to reset the entire system to change to a different WiFi SID?Thanks!

Hello everyone !I’m an owner of a sonos move and since the beginning I have my device which comes out of sleep by tself, at the beginning I thought that it was only when someone in the house open the Sonos app but I realized that even in the bluetooth mode it comes out of sleep during the night.Do some of you have the same issue ? Thankyou for you anwers, bye !