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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,376 Topics
  • 30,925 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
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Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
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3376 Topics
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Roger GrayContributor I
posted in Speakers
want to add sono devices on my website

Hi there, I want to add sono devices on my website. Can I do affiliate marketing with sonos? I have thousands of visitors on my website. Can I earn income from affiliate?

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R
2 years ago
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ilfranceContributor I
posted in Speakers
I think there's something odd with my Sub Mini

So, the long awaited sub arrived yesterday, and I've immediately set it up in my living room (which I believe falls into the Sonos definition of small-medium size) and paired it with Arc and One's as Surround and so far is one of the biggest disappointments I ever had from a piece of tech.I've played music, movies, tv shows and to my hears, I couldn't hear any differences, the sub at 0 is almost not audible, at 5 you can hear something, and bringing it at +15 finally showed some heavy bass, but I don't think that it is normal. On top of that, to me seems like the Arc and Surrounds are still playing those bass notes, instead of handing it down to the Sub and mid - high seems exactly the same as before, and I've expected it to sound better.So I've started experimenting: Tried turning the sub off, made no tangible difference to my hears Tried moving the sub to another room, so that I couldn't hear it, and to my hears the arc was still playing low frequency sounds. Tried turning off the

309416
buzz
2 years ago
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ThatS0n0nsUserAvid Contributor I
asked in Speakers
Play:5 Stereo Vertical vs Horizontal Includes Sub

I have two Play:5s with a Sub Gen 2 and I use them horizontal with Trueplay disabled. Would putting them vertical make any difference to how they sound vs when they are horizontal? 

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K
2 years ago
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Its_AlexContributor I
posted in Speakers
Roam: Stop Bluetooth timing out

I want to be able to use my Roam as a bluetooth speaker connected to my Mac.  I can pair it and everything works fine, except during the periods where I’m not playing music or generating computer audio, the Sonos disconnects from bluetooth and reverts to wifi. Is there any way to stop the roam from automatically disconnecting after periods of inactivity? It’s very annoying. 

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I
2 years ago
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RobeekContributor I
posted in Speakers
Sonos five/one stereo

Hi, can I connect Sonos Five with a turntable to my existing Sonos One (stereo pair) and still keep the stereo function as shown in the picture below? 

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R
2 years ago
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sdunham25Contributor I
posted in Speakers
DO NOT BUY A SONOS ROAM

If you are lucky, it will last over a year (until the warranty expires) then die. Dead. When contacted, supports’ solution is to sell you another. If you refuse this option and are willing to spend over an hour proving that it is, indeed, dead and arguing that you will not accept anything other than replacement and being placed on hold (repeatedly), they will finally relent and agree to back their product.  You need to be made of tough stuff to buy a ROAM. If not, heed my advice and DO NOT BUY A ROAM

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2 years ago
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c1802362Contributor I
asked in Speakers
Unable to reconnect Sonos speakers

Our old computer system (iMac G5 2014) was hosting our music library which was running two Sonos Play 5 (get 1) speakers without issues. Each speaker had a unique name, and I was able (via the controller) to turn each speaker on and off individually.That computer died a few months ago. I went to hook up this same system to a different mac (Mac Mini 2017 vintage), and after a few tries got the system working, but with only one of the two speakers. When I open the controller interface (I updated the software upon moving the system to the new computer), the option of adding/selecting each individual speaker no longer exists. Instead, the only addressable option is a group name I had given the two speakers.So, how do I reconnect the second speaker into the system?

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N
2 years ago
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joshdamonContributor III
asked in Speakers
Changed WiFi Router. Nothing works.

Replaced our WiFi router with a new one. Same network name, same password. Google Nest reconnected fine. Not Sonos, tho. Sonos app showed the “Fix it” message. Tapped through, and started the “Update your system’s network settings” process. First time, the app just crashed midway through. Started it again, and it failed midway through. Third time now, and the app just hangs (going on 15 min) on the screen that says 2-3 minute process. 

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J
2 years ago
Stanley_4
Stanley_4Lead Maestro
posted in Speakers
Sub toy protector

Browsing ebay I ran across these Sub port protectors. Cheaper than the pre-made fabric protectors and less effort than making your own from speaker-cloth. If you have a plastic printer making your own might be fun.How they’d impact the sound I don’t know.https://www.ebay.com/itm/195315533156?hash=item2d79b68564:g:loIAAOSwFNdjDFlP&amdata=enc%3AAQAHAAAAkOOAuJTc6pjUNslRYX4TfBWcouHq%2Fh4JvvbOfKcFw%2FSQeaOGAQqWEMKM%2BwCdaxe42pJODEzoY6raNfX1jgnYa5RSFpADVpNwszlLjs1EB0xqxZfU7wJVtcLDrmgAViOtwZ9vOWkTOJ4dcR2ZKNV9UGNP7hP4QzVDz%2B4IJSuI5M%2F4e4LULXiRtuxpuxWyfQ3Ekg%3D%3D%7Ctkp%3ABk9SR4i00pP3YA

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Corry P
2 years ago
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Nick2319Avid Contributor III
asked in Speakers
Sonos sub position in room

Just ordered a Sonos mini sub. It would be used mainly for music  with my Sonos one’s in stereo What would be the best position. Never used a Sub before.Thank you

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2 years ago
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chingohContributor I
asked in Speakers
Next generation Arc?

I was wondering if there are plans for a next generation Arc?

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2 years ago
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WaitThenHurryUpContributor I
asked in Speakers
Play:3 won't connect to new router's WiFi

I was forced to change internet providers and received a new router. My ONE connects just fine, but the Play:3 says it cannot connect to the WiFi, and that I should check the password.Now I know that Play:3 doesn't work on 5GHz, so I set up a band steering rule in my router, forcing it to connect to the Play:3 on 2.4GHz. I even did the same for the ONE and my phone (at least temporarily) to make 100% sure everything will be on the same network/frequency during set-up. To no avail.My old router was also set to hybrid 2.5/5GHz and the Sonos products worked without issue. Am at my wits' end here. I'd really like to avoid operating separate 2.4 and 5GHz networks.

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buzz
2 years ago
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clabosContributor I
asked in Speakers
My speakers don't go into "idle" state. Why?

Hi Sonos communityI have a bunch of Sonos products and like most responsible home owners I suddenly got an interest to get my energy consumption under control.Using a electricity meter (a dedicated power meter, not a smart plug) I find that my Sonos speakers consume roughly 15W (S1), 18W (S3) and 20W (S5). It is a lot higher than mentioned on https://support.sonos.com/s/article/256 but when I look more careful (in Home Assistant) the devices are in "paused" state, not "idle"... Hm, perhaps that is my problem.The same article as above explains how/when the devices turn into "idle" (and reach the advertised low energy consumption state) but regardless of what I do I can't observe that ever happening. None of the devices are playing anything, I wait for 3 minutes but nothing happens... I wait for 30 minutes, still nothing. I don't have any surround system which can cause a longer delay accordig to the article. When I look at the state history (in Home Assistant again) I can't see any devi

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buzz
2 years ago
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User761025Contributor II
asked in Speakers
how long will Sonos support their new products?

Sonos stopped supporting my expensive Play5 speakers only a few years after I paid for them.  Will they stop supporting these new products too? They are expensive and it sucks when they become soundless Paper Weights.  

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buzz
2 years ago
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berhinContributor I
asked in Speakers
Sonos play:5 (gen1) and Apple TV-4k?

Hi,I’m new to Sonos and I bought a used Sonos Play:5(gen1) hoping to connect it to my Apple TV-4k using AirPlay. Both the Sonos Play:5(gen1) and Apple TV-4k are connected to the same wifi network, but I am unable to discover the Apple TV-4k as an ‘Airplay Compatible product’ using the Sonos S1 app on my iPhone. My Apple TV doesn't present the Sonos Play:5 as one of the audio output devices either. Is there any way to pair Sonos Play:5(gen1) and Apple TV-4k? If not, what Sonos device would you recommend for streaming sound from Apple TV-4k as well as iPhones. Thanks  a lot.

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B
2 years ago
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DignaContributor I
posted in Speakers
Conexión Sonos con ordenador

Hola, quería saber si se puede oír en el Sonos one sl audios de webs de internet, directamente desde el ordenador sistema WindowsGracias

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Airgetlam
2 years ago
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cpduffy54Contributor II
asked in Speakers
waste of money

My Sonos Move is so useless we’ve stopped trying to use it.What a total waste of money.I’ve had it for over two years and it constantly disconnects itself from WiFi AND Bluetooth.When I’ve finally got BOTH connected again it still won’t play ANYTHING - WHAT A WASTE OF MONEY.I bought a cheap ‘ Creative Muvo Mini’  Bluetooth speaker and it works perfectly EVERY time - why is SONOS so difficult to use! Sent from my iPad

2103
Ken_Griffiths
2 years ago
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DTmusicfanContributor I
asked in Speakers
Speakers missing but spotify connect works

My speakers are intermittently appearing and disappearing from my Sonos apps. On my phone I usually get only the Beam, but sometimes only the Play:3. On my laptop I get Move most of the time but not always. Really weirdly, I can play music through Spotify connect through the Play:3 via the sonos connection at the same time that the same speaker does not appear in the sonos app. what is going on and how can I fix it?! All are connected on the same wifi, I’ve tried switching off and on multiple times. I’ve tried to find the speakers in the sonos app by adding a new product to my system. It’s hugely frustrating!

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controlav
2 years ago
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MevsContributor I
asked in Speakers
Speakers and Sub disconnecting

My speakers (sonos 1) and sub keep disconnecting from the app. Almost as if they go into a power saver mode after an hour or so and then I have to power them down and on again to get them to reconnect Why do they not just stay on all the time?

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J
2 years ago
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kkojianContributor I
asked in Speakers
PC to Sonos One

Hello SONOS Community:While I am able listen to Spotify from my PC (via Bluetooth) on my Sonos One speaker, I unfortunately cannot use Sonos One for any other audio from my PC...When I view Bluetooth devises on my PC Settings, I see the Sonos One, but I cannot access or activate it.  Any help would be appreciated.      

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Airgetlam
2 years ago
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AJS0366Contributor I
asked in Speakers
Sonos Roam case

Does anyone know if Sonos make a case for the Roam? (When travelling with it, a protective case would be really useful)

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A
2 years ago
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ChiefPContributor I
asked in Speakers
Sonos One SL Shadow edition Gen?

Hi, just bought Sonos One SL Shadow Edition. Trying to find out the manufacturer date or if I have airplay 1 or 2 serial A201 2207CP [Redacted]

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C
2 years ago
2
24lazerContributor I
asked in Speakers
Dreaded Samsung

I just got wireless fives and a wireless subwoofer. I’m trying to pair it to my samsung smart tv. They automatically synced to my tv since they are on the same router. I cant get them to play though when watching tv. It doesn’t give me the option to choose them as surround sound. Not sure if I need to get a sound bar. Any help would be greatly appreciated.

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2
2 years ago
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Marco_5Avid Contributor I
posted in Speakers
Remove screen printing on Sonos One SL?

Hello all. I realize this is a ridiculous question, but I’m hoping you’ve heard worse lol. I was perusing Craigslist and I found a One SL, basically in open box condition, but it has the logo of a company on the top (I assume screen printed) because it was given away as a promotional item. The price is crazy good, but I would rather not have the logo on there. Anybody have a clue if the type of plastic used for a One SL is susceptible to getting eaten by acetone? Any other ideas to remove the unwanted logo without damaging the plastic?

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G
2 years ago
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SJSBContributor I
posted in Speakers
Apple TV and Move change in connection pathway?

Until earlier today I was able to connect Apple TV to any Airplay enabled Sonos product by swiping down in whatever I was watching on Apple TV to bring up ATV Audio menu to Sonos. The Apple remote then controlled volume, pause etc etc. As of this afternoon, the Sonos products have disappeared on the Apple drop down Audio menu. Any ideas as to what might have changed? This has been working perfectly for the last 2 years! Has there been a falling out b/t Sonos and Apple? 

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melvimbe
2 years ago
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