Speakers

I have a pair of Play 3 set up as a stereo pair. A few months ago they began to randomly loose connection and the app says it could not find one of them. Nothing has been changed or unplugged from the setup. I go through the reconnect steps on the app and they reconnect. It happens randomly. My son-in-law has a Play 1 and his has started to do the same thing over the past few months. This suggests to me it is a software issue. Can Sonos please sort this issue out! I bought the speakers believing Sonos was a top end speaker system. I currently don’t believe this to be the case. 

Just bought arc. Lousy tinnie sound. So, I invested in a 700 dollar Sub. Still sucks. I have a 150 dollar Alexa Speaker that sounds 10 times better. And, yes, I did the true sound and fiddles with the EQ. WTH!Merry Christmas to me! 

Hi All,I just installed my Era 300 on the Sonos wall mount upside down option.My question is if there is need to be a gap between the wall mount and the era 300 - please see pictureHow far should the brads be screwed and how much space should be left On the one hand I can tighten the screws more and on the other hand I don't want to do any damage…Any feedback/experience from the community with that case?Raz 

This is mendt to be for the people in Sonos development.I think Sonos is doing a pretty good job in all of they capasities. It’s a good specter of product to choose from.But now i’m seaching for a speaker on the small side,and here is what i “wish” for. A speaker who i can use in a bathroom,witch means it need to handle some sort of damp enviroment. It need to be able to use as stereo-pair with a Sub/Sub mini and be able to be used as surround. It need to be smaller than the Play:1/One/One SL’s but bigger than a Roam. I could wish for a angle powercord-connector too. It is something i could mount flush on a wall without drilling whole in my wall…the mount could be using doubleside tape as attachment. It could be wireless/battery power,but this is not mendt to be a portable speaker. This is just to “deal” with a thinner powercord instead of the normal size cords from Sonos….it’s to have the minimum on a bathrooms wall if you understand what i mean. The Move had been great for this,but i

Hi my Roam arrived today. I have other Sonos speakers so pretty familiar with the set up etc. However, my roam keeps stopping playing the music from Apple Music after a few seconds to a minute in. This happened on WiFi and Bluetooth mode. When it does this, my iPhone tells me the music is still playing but no sound is coming from the roam or my phone. I’m with Talktalk and the router doesn’t show an internet problem. I can’t figure it out. On occasion, the speaker just turns off (no leds on at all). Then when I switch it back on, the playlist is wiped. It’s fully charged and does this when plugged in and when running off battery. Is it a duff and I need a replacement? 

One of my sonos 3's keeps dropping out. I've had them for about 10 years and  I've never had problems before . 

I have tried all ways of connecting my system to my new router - turning off my 5ghz band, connecting the sonos to the router with ethernet. The app says “Sonos not found. Make sure you’re signed in and your mobile device is connected to the internet and on the same WiFi as Sonos.” But this is impossible because my mobile is connected to my new router and my sonos was present on my old router. Even when I connect the play 1 to the new router with an ethernet cable, the speaker cannot be found on the system

Long time sonos user.I recently bought an Era 300.I almost listen to music on my sonos except for the playbar connected to my TV (Philips).I was kind of disappointed by the Era 300 for music, however I plan to by a 2nd one for stereo. I feel the Era 300 is missing bass.Do you think adding a sub gen 3 will enhanced the listening experience ?Thanks for your answer.

I am trying to connect Sonos Play:5 (Gen 1 2013 model) with Samsung 6 Series TV (2017 Samsung 55MU6500). I bought the EMK Digital Sound Toslink to Mini Toslink Cable 3.5 SPDIF Optical Cable [Not a 3.5mm Aux] Optical Audio Cable (Straight White, 2M)https://www.amazon.co.uk/dp/B088LXRPLL?ref=ppx_yo2ov_dt_b_product_details&th=1But the sound is not coming to Sonos. I am connecting the ‘line in’ in Sonos and optical port on TV. Am I missing something? TV set to Optical Digital Sound setting as well. Do I need something else? 

Keith sent me a response to my first question that stated reload the app or get in touch with supplier or something. Then the question was closed and not possible to provide further comments, hence why I have added another thread. I had previously deleted and reloaded the Sonos IOS app and the problem persists. I play music from different sources through the Sonos Move and I cannot change the volume. I’m new to Sonos and had also ordered a Roam, but I just cancelled that order, pending me actually finding out what the problem is with changing volume using the IOS app. I’m also in the market for purchasing a soundbar and would like to go with Sonos, but again, I certainly wont commit until I know what the issue is. Can anyone else other that Keith offer any other advice or help? Much appreciate any help on this.

hello, I would like to purchase a pair of sonos era 100 but for the moment I do not have a fixed internet connection (with a box), but I use my smartphone to share a connection. My question is whether I will be able to turn it on which requires a Wi-Fi connection to share with my smartphone?thank you in advance for your feedback

 Hello everyone, I would like to buy the Sonos Era 1000 speaker and I have three questions. First, what is the decibel number? Second, is the sonos era 100 portable or is it always plugged into the mains? And lastly, can the Sonos Era 100 be paired with other Sonos speakers...smaller? THANKS

I use my Sonos speaker for my computer set up. When I log on it connects perfectly but when my son logs onto his side of the computer the speaker won't connect. Airplay can see it but it won't connect. There should be no issue as I don't need the speaker except with the computer. Can I set it up to allow the computer to connect regardless of user? Cheers

I have Sonos Era 100, is it possible to connect to it microphone like in the picture for karaoke? 

Does the Sonos Five speaker play analog output when music is streamed to it over wifi? (i.e. Victrola wifi turntable, Apple/Youtube Music, etc). Is it converted to analog when it is received by the Five speaker or is it converted at the source?I guess in other words, can analog audio be played over wifi streaming devices?

Sonos skill WAS  enabled in Alexa but don’t recall any account linking taking placeSo  following suggestion's found on here I have subsequently Disabled the Sonos skill and re-Enabled itThat triggers the re linking,  prompted to sign into Sonos account, now says accounts are linked closing that screen, next screen is search for device But reports “Alexa couldn’t find a new device to connect”Asks if I can control device using Sonos app -  Yes I can - it tries to connect again - fails again  and again Found the suggestion on here about changing the Sonos Play:1 name and going thru whole process again - still no joy  ( tried multiple names/times ) Any other suggestions please ? Sonos App : Ver 15:10  on Android phone running Android 11Sonos OS : S2Hardware version : 1.8.3.7-2.0I’m in the UK : so a supported region

HiI have a double space  living room , at one end of the room where the tv is i have a beam, sub and 2 x ones and I want to add an era 300 in  the other end of the room. Will that work for playing all tv sound and music and adding a turntable to the era 300?Thanks  

I am trying to connect a Google home speaker so it can play the same time as my Sonos products. At the moment I can play the two sonner speakers which I have downstairs or the Google home speaker on its own which I have upstairs but neither together ! 

Hello Sonos Community, I purchased three total Era 300s, two of which I setup as a stereo pair in my living room. I would like to connect the third one to the stereo pair, and set it in a different room, but have it playing the same music as the stereo pair. Is this possible? Or can only two Era 300s connect and play the same music at once? Thank you!

From my experience, the best Sound Experience requires an initial phase of “breaking in” the Speakers to expand the ranges and to develop the sound Maturity.Is this recommended for Sonos products?  (i.e. Running very dynamic bass and challenging treble albums in repeat to open up the Sound Range & Spectrum)Any suggestions in this regard as well?  Thanks! 

I’ve just bought a Sonos 5, but I can’t seem to pair it to my Bluetooth turntable. When I press the Bluetooth search button at the back, it doesn’t chime and the light doesn’t flash blue, it only flashes red. 

I want to install 2 speakers in one room and make them play in stereo.  This is for playing music only. Will 2 Era 100 play well in stereo?

I just updated my system to S2 v15.1 and my Gen2 subwoofer failed (my Sonos1, Playbar, Amp2 all updated fine).  I tried resetting, reconnecting, rebootng and nothing worked.  I called tech support and they went thru the same steps, said it was likely a fault.  They cannot “see” the sub on their end and offered an RMA #.  Now I have to buy a new subwoofer “at a discount”, which will still cost me more than $600.    Is there anything beside 1) restarting the sub (white flashing light doesn’t go green), resetting to factory default (orange/white flashing light doesn’t go green), rebooting by Boost, rebooting my router, that I can do on my end?

Does anyone know when Fives may be eligible for the upgrade programme?

Hi, I recently bought my first Sonos speaker (Sonos 5) and I’ve plugged it into my Echo Dot (via a double-ended 3.5 cable) so I can hear Alexa and use her to play Spotify Premium.  It seems to work well.  I'm now thinking of adding a sub and a couple of Sonos 1's, but before I do wanted to check whether these additional speakers will also 'connect' to Alexa and play nice.  Obviously, only the 5 will be wired to the Echo, but will it send the audio it receives from the Echo to the additional speakers?If the answer is no, then perhps one of the Sonos 1's I get should be the model with Alexa built-in, in order to get Alexa to play Spotify to the group?  In fact, I suspect this setup would likely be better than wiring to an Echo?Justin checking before I add more speakers and find out it won’t work with Spotify/Alexa to void disappointment.Many thanks!