Speakers

First of all, thank you for reading this post. I bought my first Sonos device 12 years ago. Always liked it (except for the transformation from gen1 - gen2 because it's not completely compatible).My question. I just returned from my holiday. I always power off all electronics if I leave the house for a few weeks. When i came back I wanted to start up my Playbar again. Unfortunalely it won't power on anymore. No white led light, not to find in the app. Nothing works. Tried to reset, power off and on, tried another power cable, another power socket.. called Sonos. They couldn't do much for me either...So I already ordered the Sonos Beam Gen 2 to replace the playbar BUT I want the playbar to work again. Sonos doesn't have repair service and when I searched the internet i saw it was a rather common problem with the playbar.Is there someone around here who can provide me some tips or a good repair manuel to repair it myself? Thanks in advance and I hope to hear from you.   

I have recently bought a second hand play 3 from eBay but I am unable to connect it to my system although after a reset the light flashed red then went green does any one have any suggestions thank you

Three weeks ago I purchased SYMFONISK (Ikea)  speaker. Installed Sonos app, could connect also my Spotify account. As many know, the Sonis app is now dead/not showing any content - incl no Spotify. when I start Spotify on my iPhone, it does not “see” SYMFONISK anymore. However - when I play music on Spotify, switch of from iPhone (black screen), and then get my iPhone, I can see on the welcome screen Spotify still playing.I I then click on the “speaker icon” (red arrow points to it). This opens the following screen which allows me to select my SYMFONISK in my living room (now known as Unnamed Room). I can now stream music 😊   

I have had my two Sonos speakers for 3 or 4 months and the degree of dysfunction with constantly needing to reset is spectacular. The app is totally unreliable and unpredictable. Worked last night, this morning the system has vanished.  anyone have experience returning these speakers and what products do you recommend to replace?

Since the change in the app I can’t group rooms with my two Sonos One. Pops out a message that say “imposible to connect. Try again later”

Branche la tele et enceinte sonos one Moderator Note - Translation by Google:Plug in the TV and sonos one speaker

I got a pretty good deal on some play 1’s. I am wondering if anyone has used these in a covered lanai.  It is a permanent roof built as part of the house. There’s no chance of getting wet. However the humidity in south Florida is fairly high. I currently use a connect amp and outdoor speakers. But I think the play 1’s have better sound.  I’m looking for anyone that has done that in this humidity and the success of it.  

Hi there,I am suddenly unable to group speakers. Individually they all work fine, but unable to group speakers with the most recent app. Also, “manually grouping” by holding the play button for 3 sec, doesn’t seem to work anymore. How can I make this work again ? Any help is appreciated.

Headed on vacation. Wondering if I can lug along my two Play 1’s, connect my computer without using a vacation router of any ilk? Thanks for your help.

Beam gen1 Not add in sonos 

Hi everyone.We are doing some work at home and sometimes there is dust. To protect the two Fives I cover them with plastic bags. When the work is finished in the evening I remove the bags and relax with some good music…I noticed that the Fives, turned off and connected to the electrical outlet, develop a little heat. Could the bag be a problem? As I said, during the listening the bags are removed.Thanx.

I am starting hate Sonos.  my sonos sub mini appears in the app. But always says not connected. And all steps given such as turn on n off , refresh wifi all this just dont seem to work. Even the chat with sonos staff is of no use. It still does not work. Is anyone having or experiencesd same issue. I intend to take sonos to court as this absoutely not close what was expected from best. Its very frustrating experienxe pls help 

9 years or more have passed since this functionality was requested for the first time. I found many threads that treat this issue. Is it possible that Sonos has not yet found a way to manage it?I cannot buy further devices if this issue is not resolved ...and please do not replay “by design”… thanksbye

Hi , i have lot of cds in my library and I want to play them in my stereo Sonos era 100 system I’ve seen a usbc-rca cable in the Sonos website but seems like this will produce analog signal rather than cd digital audio quality .  how and what do you suggest to buy in orther to play music in high quality from cd to Sonos era 100 system ? thanks a lot 

Under the upgrade offer I have requested a shipping label, in my account, for old speakers to be recycled.   I have however not received the shipping label. All email and address details are correct and the spam folder was checked. Could Support assist?   

I just added a new Symfonisk lamp to my Sonos Network but it refuses to play Apple music. When I try to play anything from Apple Music I get the error “connection to apple music was lost”. It tries the next few songs in the playlist and then stops trying to play the playlist. Everything else plays fine on the Symfonisk speaker, Tune-in radio, Spotify and  Sonos radio.It is connect to my Ubiquiti Access Points and has 100% signal strength. I have also tried removing the Apple Music account from Sonos and re-adding it, but that did nothing.I can play Apple Music ok on my Sonos Ports, it has occasionally done this in the past with Apple Music on my other devices but I have managed to get it to work.Any ideas, I can try cabling it in as a test, but I bought a WIFI product and expect it to work. 

If there’s a Beam , Sub, and A pair of One SLs set up with a tv , can the Ones be removed and then set up as a different room to play the tv sound but not as surrounds? A new cigar shop has these speakers set up and the owner would like to have the Ones play the tv sound but not as surrounds. The Ones are by a different tv then the Beam. Hope this makes sense. 

I used to be able to connect to one of my Sonos Bluetooth speakers and then link the rest of them inc non Bluetooth like Sonos 5 through the app to have the full surround experience.Helpful for smaller more niche apps or Bluetooth products like my record player. With the new app update this no longer seems to work.help!

HiWe have installed Nokia Beacon 1 units for our wifi mesh network, and now I cannot configure my Play 1 units.I have tried both with and without cabled network. I managed once to get one unit online with cable, but after I tried to use it on wifi, I have not been able to get it online again.Anyone with experience with Nokia Beacons?

I bought a home where previous owner had sonus system.  He took everything but ceiling speakers that aren’t sonus.  He said they connected to sonus but the app can’t see them.  How do i connect?  

Unable to transfer ownership on my play gen 2 any ideas

I’ve bought many thousands of pounds worth of Sonos. The new update must have been written and tested by completely incompetent amateurs.Better companies sort things out when it’s obvious that an update is a complete disaster. Not Sonos apparently. I’m surprised there’s not a class action suit going on. Literally millions and millions of consumers spend turned into junk.own up - you’ve messed it up. Now tell us you’re going to fix it!!

Well, had my workroom dual Sonos ERA 300s set up in stereo pair with sub and all was well.  New app was automatically downloaded to my iPhone and lost the system.  Nothing recognized.  Finally, after trying to reconnect multiple times had to reset all 3 units (2 ERA 300s and Sub Gen 3) to factory defaults.  Even then a hell of a time to reconnect.  Had to create a new room for them and finally got them paired.  Plays through Amazon Music fine.  But trying to play iPhone music (Apple) through Bluetooth is no joy.  Can pair but shows what appears to be a speaker designation for one of the speakers.  And then only plays through one of the speakers and the sub.  Will keep playing with it but made me wonder the extent of the issues the recent email from the company apologizing for the new app really are.  

In the past I have been using PLEX to run my Music - through the Sonos App - I had many issues with connection but never had any issues with volume. Most of my playlists were downloaded throughout the years from iTunes.I have signed up for Apple Music for convenience and now use Apple Music through the Sonos App to play my Playlists in Era100 Speakers - since I changed to Apple li had to turn down volume to 18 (on PLEX I had them on 32) - some songs are playing extremely loud and others play very quiet - I have been tried the Apple Soundcheck option but on or off does not seem to make a difference. music is played in my business so it extremely annoying having to change volume for every song - anybody had any similar experiences? Any ideas? Solutions? Thank you very much 

Hi System is 2 x Play 1 and 2 ceramic 300.When playing a track the music stops and restarts within a few seconds.It does this with every track played and is not intermittent.Any thoughts would be welcome.Thanks