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1 reply

Corry P
Sonos Staff
August 21, 2024

Hi @Flarrahondo 

Welcome to the Sonos Community! And, apologies for the delay.

Sorry to hear of this issue you are having with grouping the speakers, but I do have a solution for you.

Your speakers are running different versions of our software, and that is why they are unable to group together. Please open the Sonos app and go to Settings icon » Manage » System Updates » Check for updates. Once both your speakers are up-to-date, you should no longer see this issue occur.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein