Spaces & Setups

Just got Beam gen 2, the effects and music is okay but the speech volume is very low when it comes to atmosUsing eARC.The LG Nano956NA speakers ( speech ) sounds much better than arc at volume level 20 - 30 while Beam sound 50 to 80.I m android user so dont have that trueplay options.I tried loudness enabled and disabled didnt see much difference,Speech enhancement is enabled.Bar is in bedroom so not even in a open space. Sadly i can only use TV spakers and HDMI arc individually to use tv speakers i need to switch sound  bar ro optical digial out adapterAny suggestions what i m doing wrong ?

I would like to listen to TV audio through my Sonos Port and other 4 Sonos Amps.  I currently have a surround sound receiver playing TV audio and the receiver is connected to the Sonos port.  I was told by Best Buy that the only way to do this is use a sonos sound bar but that defeats the purpose of the receiver / surround sound system.  In a perfect world I would be able to watch a television channel (perhaps a football game) on Directv and hear the sound throughout all of the Sonos amps in my home.

Good morning, I have a beam gen 1 with mini sub and two symfonisk ikea etagere in surround. I would like to exchange the beam gen1 for a sonos beam gen2 or arc to enjoy dolby atmos and truehd, is there much difference on the sound quality between dolby digital 5.1 and dolby digital plus, dolby digital true HD and atmos please? my config 55 inch tv Living room 30m² length 14 meters width 4 meter sofa distance from tv about 3 meters

Just purchased the arc for infront of our TV that is in a high ceiling living room.  I want something behind the couch; however the open floor plan/kitchen will limit me to ERA 100s.  There are however two inwall old speakers above the couch and I just saw the amp and inwall set up.  Can I combine the amp and arc?  Will that give a good surround sound?   plan for the subwoofer down the line at some point as well. 

Hello,How and where do I see which mail address my profile has been created with?Can I change the mail address if I want to?Thank you in advance. 

If you have Wi-Fi connection can you connect pair of roams in stereo mode with Bluetooth source like Samsung freestyle projector? And since roams need to be in bt mode to recive signal from projector that doesn’t unable em to work in Wi-Fi as condition for stereo mode? Thx in adv

If I stereo pair a One and a OneSL, will the pair then work as a pair with Google Assistant? Or will only one of the speakers work? Want to hear Spotify in stereo via Google Assistant, but worried it won’t work.

Hi, I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.Just before I did the update to 15.4 I didn’t had those issues.After that I tried to:upgrade the server to the newest version reauthorize the plex integration in Sonos Switched off all Sonos devices for a few minutesnothing helped so far.Does anyone have similar issues or any idea? It would really help me to track down the issue.

Has the Sonos One SL got the same increased memory and faster processor present in the Sonos One Voice Version Generation 2? Is it best to stereo pair a Sonos One SL with a Sonos One Voice speaker - or stereo pair two Sonos One Voice Speakers together? Is the Sonos One SL being discontinued?

Hi everyone,I am new in this community and i would ask you, that are more expert than me, how to create a system audio, using sonos, for a restaurant that has multiple room and external space.This is the structure:External space (200mq) ----- main hall (150mq) ---- secondary hall (50mq)I was thinking to put a Sonos Move in the external space, in the middle of the space (no cable).Two Sonos ONE SL in the main hall and a sonos one SL in the secondary hall.Between the external speaker and the main hall’s speaker will be more than 30m, same with the one in the secondary hall.I would like to play the same music in all the spaces.The audio source can be in the main hall.Can i group, using my WIFI, all the devices and play the same music? (the source can be a phone or must to be connected to spotify?)In case the WIFI is not working, can i connect the device between them using some chain link system, maybe based on bluetooth or wlan?Thanks 

Hello.  I am a very happy user of Logitech Media Server and now have Control4.  Unfortunately, there is no LMS api for Control4.  Does anyone know of a way that the Sonos App can access my Logitech Media Servier? (I am not asking if LMS can control sonos end points -- it does via the UPNP plugins but I don’t have any Sonos end points.)  Thanks much…   darien

sonos has become utterly useless as a playback service for amazon music.songs stop in the middle of playback - error message   the song is not encoded correctly.or sonos just drops the link to amazon - error message  the connection to Amazon Music was lostI get these messages not one or twice a day but dozens.  I have asked tech support for help on these for years now.I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.Wish I had not invested in as many speakers or I would abandon sonos immediately.their speakers would be best suited for small boat anchors.   

Will it be possible to use a generic USB-C to Ethernet adapter with the new Era speakers? That’s instead of the $39 Sonos adapter. Cheers! 

I have an LG UK6090PUA TV connected to a Gen 2 Beam, along with a Gen 3 Sub and two One SLs for surrounds. The setup sounds great for movies and TV and also for music played through the Sonos app. Music played through the TV, however, sounds downright awful. Like really, really bad — totally unlistenable, which is a real shame because I have a great music video collection that I would love to have playing in the background when hosting company.I’ve downloaded a bunch of open-license music videos from the internet and extracted the audio for listening only, and I’ve got both the MOV video and MP3 audio versions in my media library. It’s the same exact audio stream for both the videos and the audio files (16-bit 44.1kHz stereo), and having the same audio stream in both formats provides a clear example of just how stark the contrast is.A song played through the Sonos app on my phone sounds great, with all speakers playing at appropriate volume levels and the stereo signal split appropriat

Following situation:I have an Interkom (Fibaro) device which is connected to a Home Center 3 Hub. I am using Sonos as a sound speaker. Now, when I install the Sonos Plug-In in the HC3 web app, I can only start / pause / stop playing music on Sonos. Is there a way to trigger just a simple Door Bell (eg. MP3) in Sonos ? I have also enabled Alexa / Sonos Skills, but not quite clear where and how I could trigger some Door Bell Sounds in Sonos ?Can someone help ? Thanks Tom

Hello,I have a Sonos/Sonance Indoor/Outdoor setup consisting of:Living Room - Sonance In-Ceiling Speakers + Sonos Arc Soundbar + Sonos Sub + Sonos Amp Kitchen - Sonance In-Ceiling Speakers + Sonos Amp Backyard - Sonance Garden Series 8.1 System w/ SR 2-125 AmpI have a Russound Speaker Selector and Sonos Port which allow me to combine all of the above to play the same audio in any combination (or different audio through different sources). We have an outdoor television which we would like the ability to run audio through the (SGA) Sonance Garden Series (even if we can’t tie it to the other Sonance In-Ceiling or Sonos Arc Soundbar), but have run into a number of issues. 1st off, utilizing the RCA connections and an adapter which shows on the Sonos app as a “Line-In” connection, the latency is unbearable (even after maxing out the adjustment on the TV), and when connecting it to the Sonos Port, there can only be one input connected at a time, making it impossible to toggle between the SGA

How can I create a mix / songlist based on one song, with like songs, in Sonos. With Deezer, you can pick a song and create a mix based on it. How can I do this with Sonos (with Deezer as source)?

Hello!   I am at the end of my trial period for a pair of Era 300s.  In a nut shell I really like them (using Apple Music). BUT I am getting ear fatigue as I think it’s due to the pair competing with each other. And I cannot get the imaging to balance out. What I mean is the only way to experience a center stage for vocals is sitting dead center between the pair, just like old school audiophile days. However, I tend to sit on either end of my living room sofa. I’ve done Trueplay multiple times, as well as place the speakers in different parts of the room. Note, I have high ceilings on half of the living room. And I’ve placed the speakers about 7 feet apart at an angle to the sofa, in order for both speaker to have the same ceiling height (You can see two pictures where I’ve experimented with speaker placement). I’ve spoken with Sonos support several times, and they’ve mainly stated Sonos removed the L/R Balance adjustment on Era 300s because of Spatial Audio. :(  They didn’t offer much

Can i use a pair of Fives instead of Arc for my home theatre set up? Will i then be able to listen to Music in 2.1 & movies in 5.1 when desired?

Hi, appears this is a common one so apologies in advance.The bass has started distorting sometimes on my One, it's not always and not necessarily on high bass music(I mostly listen to Indie/Rock/Alternative so punchy drums and bass guitar) Its been set to 90% max from the day we bought it, to protect it) and always been setup with Trueplay, then bass and treble turned up to 5 & 7 respectively.I’ve done the usual reset and redo true play but it still does it…...is the speaker dead? If there are any Sonos tech people reading, I submitted diagnostics a few minutes after it did it quite bad recently, ref 566694998, if it helps.Thanks in advance, Mark

I have an existing USB C to RCA adapter and assumed would work with my turntable but line in showing as disconnected? Does that mean it only works with the dedicated Sonos adapter ? 

I need to add ambient music throughout a 4 floor retail space. All floors are open floorplan and around 2500sqft. Needs to be as simple as possible. I was thinking 4x Sonos Era 100 per floor, one in each corner near the ceiling pointing towards the center, mounted with the Era 100 mount.Each floor will have its own wifi access point. What would be the best option for networking ands controlling all the speaker groups from one Ipad?Thanks!    

Hi friends,   I have an existing 9.1 room wired with inceiling speakers and a traditional AVR.  I want to use a ARC for my front stage, then use 2 amps to push surround speakers.  Is this possible? So Channels 1-3 will be on the ARC and channels 4-9 will be on AMPs.  Can this be done software wise with the Sonos logic?

I’m not particularly tech savvy so apologies in advance for any confusion on my part.  I have a Netgear Orbi router with two different RBS50 satellites in my home, as well as several Sonos speakers throughout the house and a connect AMP that is wired to outdoor speakers on my back patio.  I recently set up an Orbi outdoor satellite to enhance my wifi signal outside.  At first, everything worked swimmingly and I had no issues connecting to my Sonos system while outside. However, I recently had to restart my modem + router, and ever since then the Sonos app cannot detect my system when I am outside.  I am still getting perfect wifi signal (which I assume is due to the outdoor satellite I added) but for whatever reason my Sonos system cannot be found.  Or, on occasion, it finds a couple of the indoor speakers but cannot find others, including the Connect AMP (which is particularly frustrating because that is what powers my outdoor speakers, as I noted above).  Any help in getting this iss