Spaces & Setups

Hi all,My house currently have a pair of ceiling speakers above my sitting area across the TV location, so it got me thinking what the best Sonos home theater set up to buy.Arc, Sub and 2x Era 300. This is the latest recommendation from Sonos, but it won’t use the speaker that’s already in place which seems to be a waste, and I wonder if the overhead sound by reflection would be as good as actual ceiling speaker. It also sucks that I can’t add an Amp since it exceeds the maximum number of speaker in a Sonos set up Arc and Sub, then add 1x Amp for ceiling speakers, and install 2x in-wall speaker paired with 1x Amp. Does this provide Atmos rendering? I don’t see in any documentation on whether this is more than what the Sonos system support. Would this be better than Option 1?Thanks for the feedback!

Using teo iphones to control my sonos play 3. Other one working well but the other on not. When trying to add spotify to service then get announcement that network is not working even my phone is connected to network and can control forex. Radio stations in sonos.

Good day I would like to ask when is the voice assistants like alexa and google assistant be supported in south Africa . we cant be selling your devices but cant get all that it can do .we integrate   a lot of sonos speakers in a lot of smart homes but cant explain to a client that this features dot work wilts on your web site it says you have it built in 

Am considering getting an Arc and surrounds. Wondering about whether the 300s provide a big advantage over the  100’s. Any thoughts?

my sonos system consists of 2 Roams and a Move all in different rooms of my house. I have a Deco mesh wifi system consisting of my main router and a mesh pod upstairs, they each provide full coverage for my entire home (home size is 3600 sq feet).  My sonos system rarely is always functioning at the same time, one, two or all three speakers are usually not on the network. when i turn them all off, turn them all on, reset the router sonos rarely if ever connects all the speakers. the speakers magically just appear and start working again after an hour or two and them disconnect randomly so i have reset them all and redo the router. it’s very frustrating. i ordered a Sonos blast to see if that will help. If it doesn’t i’m giving up on Sonos and switching to something more reliable for my home stereo. Anyone have any suggestions before I bail on Sonos?  Moderator note: We updated this article in October 2023 with new information below.Please also have a look at this troubleshooting guide

I would like to know if the era 100 IS still really good with a Android système instead of a iOS système?

Hi there!I uploaded several songs with proper metadata on YouTube Music. Until a few days ago, when I searched for an album by typing the artist's name under 'Album' and tap the YouTube Music Library, I was able to find all albums by that artist. However, since today, I can only find two albums for that artist and some or none for other artists.But if I select "Songs" and tap YouTube Music Library, I can see all the songs by that artist. This issue is occurring on all devices (Android) with the Sonos app installed in my house, so it is not a problem with my device.I have not made any modifications during this time, and I have also tried removing and adding the YouTube Music account.This problem occurs regardless of whether I use the old or new search tool.SonosApp updated to the newest version.There are some problems with the Sonos app or with the API?How can I solve?Cheers 

Hello,I have insert on Sonos system my Spotify account (Family plan), but when I try to find something I Have difficult to find songs.If I try on direct on Spotify app, with same account, research works regularly.

After about a year of having issues with my Arc and  my TV, I was finally able to get them to play nicely together today by following some advice on here. I unplugged power from both, and all HDMI inputs from my TV. Plugged the power back in on both, hooked up only the Arc via HDMI to the eARC port and all was great again. However, as soon as I plug my Apple TV back in via HDMI, the TV and Arc no longer communicate. Sound is output, but volume control no longer works. The Apple TV and Sony Bravia integration seems to “break” as well as the TV will no longer turn on with the Apple TV. If I connect the Sonos I after the Apple TV, the TV loses the signal from the Apple TV immediately.  Anyone else run into this issue and found a way to fix it?

I recenly purchased the Sonos 2 Amp and the Port. I have a house that is wired with speakers that are driven through a Insignia 200w receiver/amp combo. My goal was to connect my turntable to the amp and connect 2 speakers direclty to the amp to get the best sound quality. I also wanted to be able to stream the music playing on my turntable to my Insignia receiver/amp and have the option of playing the music throughout the house. The rep at my local stereo store recomended that I purchase the Amp, plug the turn table into the amp along with the 2 speakers and then purchase the Port and hook the Ports up to my receiver/amp using the AV ports on boat. I connected everything and have beautiful music playing throu the Amp however I am not able to get the music to stream from the Amp to the Port to the receiver/amp. I am beginning to wonder if this is even a possible scenario. I have both the Port and Amp showing on my Sonos App and I don’t see anything that woulf be in the way except the A

 I Have sonos one (x2) and a beam gen 1. can I add another one and will it improve the sound???

Hi, I have a studio downstairs that I rent out and would like to connect a Sonos One to the guest wifinetwork that I use for the studio. It is on the same router, but has a different name and password.So far I have managed to get out of the Sonos app via app reset. My phone is on the guestnetwork. I add the Sonos box (I do see all Sonos boxes in the house still thought) and all seems to go fine till the last step when I get a message that the system is not able to connect to the wifi.Anyone suggestions?   

I think the title says it all, the Epson has a BT facility and I would like to connect to the Play 5 gen 1 via BT, can it be done?I have this set up in my garden room gym, I have ATV HDR10 for running Zwift (cycling app) through the projector and only use the Sonos for playing music via my Iphone to the Sonos play 5. With the play offs looming I would like to watch the match on the projector and hopefully have the audio via the Sonos play 5. I did a search on the projector for BT devices and nothing showed, is there a method for putting the sonos into pairing mode?The Sonos is second hand and a few years old but work perfectly and good enough for what I need. If all else fails I can watch the match via the projector and have the commentary via the radio😁

My Sonos system currently consists of: 1 Ray, 4 Play 1,s, & 1 Roam. I also use Sonos net via a Sonos Boost. All speakers are connected to the network wirelessly. I do not have WiFi 6. I would like to add 2 Era 100,s to use as rears for the Ray. Is this a simple plug-in and play addition to my current setup, as it is? Or do I have to disable the Boost? As I’ve read that the Era’s do not connect to a Boost. Also is my lack of WiFi 6 going to be an issue? I welcome any advice the community may be able to offer, many thanks. 

Hello Sonos,I am looking for some advice.Living/living space 11m wide approx 7m deepI have a stereo/surround set that I want to replace. It is a 5.1set, so 2 front, 2 back, 1 middle and a subwoofer. Back+front+Middle speakers same size.I mostly use in stereo mode and can then have the back speakers also play along as so called 5 channel stereo. Surround very occasionally used.Can you advise me what to purchase. I am thinking about:2 x FIVE as front2 x Move as back (already have 1 and then handy to take along)1 x Sub1 x ARCFor stereo modeThen you use the 2xFive+SUB+2xMovesIn home theaterThen you use the SUB+ARC+2xMove as the back.Is this possible?Or is this "to much" Is it easy to switch from stereo set to surround set without going through all the settings each time?Translated with www.DeepL.com/Translator (free version)

I thought I understood this, but clearly not. I was watching the Miami F1 GP on Apple TV, Sonos app reports PCM 2.0 (as expected from the F1TV app), on my Playbar+P3s system, and I was clearly getting engine sounds and other ambient noises from the rears (though not the commentary which was from the front). I’m not complaining, but how does this work for a PCM 2.0 signal?

Hello. I am have ancient Sony home theater in a box where sub has finally died. Going to upgrade to a Sonos sound bar and sub. My room is about 16x16x13. The only place to put the sound bar would be in this middle shelf where the old speakers are. Is the top of the shelf going to be a problem with the up firing speakers of the arc? Will those speakers even hit a 13 ft high ceiling? Am I wasting money on an arc? I already have lots of other sonos speakers and play bar and love it in my bedroom. Also is the smaller sub good? It's half the piece of the big sub. Any thoughts would be helpful 

Hey! I'm having trouble with my sound system. I have the Arc soundbar and a big subwoofer, and recently added an Era-100 speaker in my kitchen. I'm experiencing cutouts when playing sound from my TV to the Era-100 (the problem only appears when I use the system through the TV and only on the era100 device, because when I use it through AirPlay or the Sonos app I don't have cutting problems in the sound). I haven't had any issues before (the problem is only in the era100 the other devices continue to sound without problems). The Era-100 is about 14 feet away from the other devices, and there are no walls between them. I've tried resetting my modem and reconfiguring the Era-100, but nothing has worked so far. This issue only occurs when the sound comes from my Hisense U8H TV. Do you have any suggestions on what I can do to fix this?  

Hi, I am considering getting a pair of era 300s to use with my Arc and Sub gen 3. Is it possible to use them as part of home theater and then easily (through the app) use them as stand-alone spatial stereo pair without the other sonos equipment. This is to get the full capabilities of the era 300s without the Arc and sub support. Or do I have to remove them from the home theater, retune and do all that again to use with home theater again?

Hi,If I use a MacBook Pro or Air M1 or M2 can I use AirPlay to stream Apple music in lossless to my Sonos system?

Hello,Is there a way to refresh/reload the library shown in On this device > Tracks ?  In my library 4 tracks are shown on the top of the list which shouldn't be there based on the alfabetical order. The metadata had a space in front of the title so i corrected that, in my other musicplayer it's corrected  but the Sonos app still shows these on top. I already re-installed the app assuming it would relfresh the library but they’re still there.See this printscreen: The list should start at “We're not Programs... In Mediamonky it's shown alright (slightly rearranged but that's problaby just how this app orders: 

I recently had all my components moved to a closet downstairs to a large rack.  Part of this project was for the A/V company to connect my outdoor 4.1 speaker system to the units to be able to control with my Control4 remote.  They could not get the system to work and told me I had to replace.  I get it, it is 20 years old.  Their quote for a new system was too rich for me, so I purchased the 6.1 Garden Series from BB.  The A/V company told me there no way the Sonos Amp will be powerful enough to drive the sub and 6 sats.  Have others that have this system ended up driving the speakers with an amp other than the one that comes with the system?  They wanted to sell me an Episode EA-AMP-HYB-2D-2000 for $1,762 to drive the Sonance Patio Series 4.1 system.

Hi guys, I'm trying to use a remote controller with my Sonos Ray, but nothing works... Tried 3 different remote controllers and all options like moving closers to tv, new batteries etcetera... Help.

Is anyone in the know able to shed some light on this issue for me, as sonos support have been no help. I have an eligible product in my sonos system , that has meant I am eligible for the 30% discount under the upgrade programme. I was testing out my basket to see which items I could apply the discount to. On first attempt the discount from the upgrade programme seemed to auto apply. However I then emptied my cart. Since then the discount is not auto applying and I cannot see a discount code on my upgrade page. Even though it says the product is eligible and the discount is activated.Has anyone else experienced this issue please? Sonos support have been no help and just keep telling me they don’t know why it isn’t auto applying. Thanks is advance.

Hi,Purchased my sound system ~1 mo ago: Arc + 2 x Sonos One 2nd gen surrounds.Well of course they announced the Era 300.  Ok, no matter I’ll get a 30% discount.Hmm 15%, okBut actually I’m not seeing any upgrade discount for Sonos One G2.  (I do see for G1)..Jean