Contributor II

Answered

Suddently YouTubeMusic search stop work

Forum|Forum|3 years ago
May 4, 2023
12 replies
605 views

Hi there!

I uploaded several songs with proper metadata on YouTube Music. Until a few days ago, when I searched for an album by typing the artist's name under 'Album' and tap the YouTube Music Library, I was able to find all albums by that artist. However, since today, I can only find two albums for that artist and some or none for other artists.

But if I select "Songs" and tap YouTube Music Library, I can see all the songs by that artist. This issue is occurring on all devices (Android) with the Sonos app installed in my house, so it is not a problem with my device.

I have not made any modifications during this time, and I have also tried removing and adding the YouTube Music account.

This problem occurs regardless of whether I use the old or new search tool.

SonosApp updated to the newest version.

There are some problems with the Sonos app or with the API?

How can I solve?

Cheers

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Best answer by Jamie A

Hi @music1980,

The search categories under which you can search only differ in instructing the service what to search - if a music service chooses to search more than that in order to return more results to you, that is their choice.

From looking at your example with Amazon Music, the information they provide us with allows searching for albums under the artist tab. I use Spotify myself and searching for an artist in the album section only shows albums of the same name, nothing by said artist and a colleague who uses Apple Music also noted the same. Each music service is different how they handle searching and in what they want to provide to Sonos. If you’d like a certain feature on the Sonos app, then it would be best to suggest the feature to the music service themselves.

It is, however, possible that YTM music changed something recently in regards to how they handle search requests - that's entirely their choice, and they can do so independently.

I hope this helps!

Show previous replies

M

music1980Author

Contributor II

Hi @Jamie A

I have further proof that the SonosApp now has some issues.

I removed the old YouTube Music account and added a brand new YouTube Music account to the SonosApp.

Then I uploaded some tracks from Franz Ferdinand. Please note that Franz Ferdinand have an album titled “Franz Ferdinand”.

Then I performed a search as previously described. Only one album is shown, which has the name “Right Notes, Right Words, Wrong Order”.

Please see the screenshot below.

It’s strange and disaccording with your previous statement about the name in the album title. I have highlight your wrong answers on bold.

Hi @music1980, thanks for the pictures and information.

With our classic search option, it would display items named after what you type in. Searching for Rammstein in the artist field would show you the artist Rammstein, but searching in the album field would show you albums named Rammstein. This is expected behaviour of classic search and the only reason I can think that the albums would show after searching for the artist would be an issue with the meta-data of the uploaded tracks/albums.

For finding all albums by a single artists, we would recommend you search in the artist field, select them, then browse their albums.

Also, thank you for flagging the missing button in new search, I’ve reported this to our engineering team to resolve. It seems that just the label is missing but the button for uploaded tracks seems functional.

Indeed if I browse under Youtube Music, then tap Album I can see clearly an album named “Franz Ferdinand”. See the screenshot belows.

All that I wrote and said in this post is real.

Until some day ago, maybe until the previous release, I got for an artist all its albums grouped. That’s all.

I was only asking for support and a response to this issue. But I found a lot of vague reply.

Your attitude in handling this situation is embarrassing. Especially because you assume that the user is wrong, while it turns out that you don't know well how the SonosApp works.

Furthermore I'm wondering why you starred your last reply as "Best answer", because it is not the best answer.

I’m pretty new on this forum but I have had better support and reply from your collegue @Corry P.

Best Regards

controlav

Lead Maestro

This looks like a YTM issue. Sonos don’t determine search results, they just display what YTM give them, based on a “category” (the tab heading eg “artist”) and the search string you enter. Everything after that (content, ordering and grouping) is entirely determined by YTM. (If you don’t believe me, or that I know what I am talking about, try my Windows app, which searches identically to the Sonos desktop apps).

And yes, YTM on Sonos uses a different endpoint to the one the YTM app uses.

I suggest asking YTM to ake a look at their Sonos-supporting service (known as SMAPI).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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