Spaces & Setups

Hope this will help anyone having the issue of Sonos One speakers cutting out.  Have gone through all the help forums and suggestions and found only one that really works. I have an ARC and sub, Play 5 and four Sonos One speakers.  The One speakers would cut out whenever a new song would play.  Finally connected the Play 5 to a nearby Eero unit and all speakers play continuously with no cutting out.

Hi,I’m looking to purchase a Sonos system today, basically I’m trying to achieve the following but don’t know where to start, I’m a bit confused by all the different products available.Live in a fairly large size home (6,000 sq ft), entire home has good wi-fi and most rooms have ethernet sockets.I have a Synology DS2314+ NAS that I store my music on, which the Sonos would need to access.If I wanted standard speakers in around 8 rooms, to all play at same time same music, what would the best options be for me please?Also, can speakers be configured independently, for instance, in our kids 3 rooms, can the 3 speakers there be playing something different, whilst the other 5 speakers downstairs are linked to each other?Cost not a problem, as I’ve budgeted for this and will be used for many years.Thanks!

After a year of trying to figure out why I would have 1 or so seconds of complete sound drop when watching atmos content every 10-25 minutes, I found a thread that fixed it. Setup is a Samsung Q80, Apple TV 4K, Sonos Arc/Sub/Ones. In the Apple TV 4K, turning off match frame rate made the sound drops go away. From what I read, when/if the frame rate reconciles the sound drops. Hopefully this helps others as it took finding the right thread to fix it a year later! Good luck all!

I’m building an outdoor pavilion with a roof and walls on 3 sides (back and 2 sides), with the front side open. I’m mounting a TV on back wall, and want to purchase Sonos speakers to connect to the TV to use for TV sound in addition to music. Given the covered set-up, would the Arc or Beam be suitable for use? I couldn’t find details like IP rating on products except the Move and Roam. The set-up would be protected from direct water / rain and sun, but it does often get foggy overnight, which would likely wander into the space. Temperatures rarely get below freezing and sometimes get to 100 in the summer, but given the shade under the roof, it likely wouldn’t get that hot.Alternatively, if the Arc or Beam wouldn’t be suitable, can you connect the Amp to the TV and use the Sonance outdoor speakers sound from the TV in addition to music?

Hi thereLooking for some advice. I have a 9m by 4m kitchen dining room as shown. At the north end it’s all glass (so I can’t put a sideboard or shelf there) dining area. At the south end is the kitchen area with sink, hob, cooker etc. Right now, I have one Sonos Five, positioned on a sideboard as shown in the picture. The “problem” I have is I have to crank fairly loud to get the most out of it in the kitchen area - but that can be too loud for anyone sitting at the dining table.I am considering buying a second Five to put at the south-east corner of the kitchen to fill the room with sound more evenly. But when I look at pairing two Fives, the documentation seems to want them to be a left and right channel about 8ft apart. I also wonder if adding a Sub would be more “room filling”.Curious how folks would get more even sound distribution in the room … sadly putting speakers in the ceiling is not an option!It’ll only be used for music - no TV in this room.Thanks! 

Dear Sonos Thank you for Sonosradio with smooth jazz.I am a normalt a very happy listener. Though, I have recently more times received the same advert for sex toys. In the advert there is a female voice who advertises sex toys which makes wednesdays special. I find this inappropiate when my 13 year old son is nearby. Off course I have raised him so that he knows what sex is. But sex toys in a radio commercial saturday morning just after breakfast? Honest? Will Sonos please return if you find this appropiate? Of course I could pay to skip the commercials. Normally I am OK with commercials but I didnt foresee a connection between Sonos and adult content.  

Would like to vote for software support for AES67. PTP is in the AES67 standard, and that’s already mandated in Airplay 2, and already exists in the Sonos firmware. RTP also. SIP/SDP probably also. Oh, UDP also. Oh, IGMP also. mDNS/Bonjour also. It’s like the only thing left for Sonos to do is glue those pieces together. What’s not to like? Microsecond latency, real-time streaming, high-resolution audio compatible with a wide range of equipment, including my Sonos. The fact one can have an imperceptible output delay is a huge win. I could send an AES stream to Australia and back before Airplay-streamed audio comes out of my speakers. My system is ethernet wired, and I accept such a mandate for reliable audio streaming. https://en.wikipedia.org/wiki/AES67

I am a current Sonos product user. I have two Five’s in stereo. I’ve previously had a 1st Gen Beam, two One SL’s and a 1st Gen Play:5. My issue of hissing/white noise was first noticed with my Beam. It was replaced under warranty for a different reason but the hissing remained. All of my previous and also current Sonos equipment experience the same issue. I don’t recall the Play:5 being as bad though. The hissing/white noise starts as soon as audio starts playing. It continues when you pause whatever is playing for 15 seconds (every time as I have timed it). This hissing/white noise remains at the same level no matter the level of volume from the speakers. The quieter the audio, the more you notice it when audio is playing. I have tinnitus but I seem to be able to notice it far more than I thought I would. This hissing/white noise happens with HDMI inputs, line-in inputs and streaming via the S2 app, Spotify Connect, Tidal Connect and Roon (Roon to Five, with Five Stereo as an endpoint

I am renovating my main floor right now and it will be entirely open. Per the title, there is no TV in this room nor will there be, and I would like to have good, booming music that can be heard in the whole space. I have some pictures attached, the room is approximately 27’x16’ or ~435 square feet.  

Hi!I have a Sonos Home Theatre with an Arc, a Sub and two One SLs.I am very satisfied with the system, yet, after about one month of daily usage, I begin notice there are a couple of features missing, that would highly benefit users.First one, is an OSD volume level. I’ve read at least one other thread with this request, and some users replied that it is a TV feature, but in fact it’s not. Depending on HDMI-CEC implementation, TV might show just an indicator if you’re increasing or decreasing volume, but I haven’t seen yet any TV showing a real volume indicator. To get that info, it has to be generate by the Sonos Arc (in my case). This is possible, using HDMI-CEC to send this info to the TV.  In some cases, like mine, I use an Harmony remote that controls volume directly in the Arc, not passing though TV, and in this kind of cases there is no indicator at all (not even if I’m increasing or decreasing volume). Second feature request is the ability to schedule Night Mode and Speech Enha

Hi all,Just looking to upgrade the master bedroom.. I’ve already got a couple Play Ones in there for music. Looking to pair them with either a Playbase or Beam Gen 2. I have an opportunity to get a new Playbase for $300. Vs $450 for the Beam Gen 2.  The TV is older so the lack of Dolby Atmos isn’t an issue at the moment. I am a bit concerned about future support for the Playbase. Not really concerned about not having Dolby Atmos in the bedroom. Any thoughts? Thanks :) 

Hey, just wondering before I buy a beam Gen2 if you can set it up with 2 symfoniska ikea x sonos speakers or if I need to buy two other speakers that are compatible

Dear all, just a quick suggestion: wouldn’t it be possible to use roam or move speakers as surround spekers for 5.1 systems? Taht would give even greater flexibility and eliminate the need to find a plug in the right location. Usually, you don’t see a picture or a 5.1 program longer than the 10 hours of autonomy of those products, and the design would become cleaner without any wire! Is there any technical questio that prevents this? Are you planning to solve it out at some point?

I first shared this obsessive chart I made for my own amusement on the Sonos subreddit, and then discovered tonight it was actually conceptually covered already by @AjTrek1’s helpful and extremely thorough speaker comparison charts found here. But I’ll post mine here too in case some still find it useful or it has some unique info. Corrections and suggestions are welcome.(After I posted it on the Sonos subreddit, another contributor jumped in and provided many useful notes, as well as future product predictions. Those parts are not mine and while the notes sound correct, I haven’t verified them, and of course the speculative parts aren’t verifiable at all.)Needless to say this is miles from official, but I believe it’s accurate.Anyhoo, here it is: Sonos Compatibility and Features ChartCheers,Ivan.

My conversation with Samsung: Me: Does my old 2021 65” Frame TV Model number: QE65LS03AAUXXU Serial number: 0H6V3HAR500017T - support Dolby Atmos? Samsung: Upon further checking, the model you have can only support Dolby Digital where it argues that its codecs are more efficient than DTS codecs, and thus can sound every bit as good or better, even at a lower bit-rate. Ultimately, you can expect a fine home cinema experience from both, and often your choice of soundtrack will come down to whichever is supported by your source material. Me: Does the new 2022 65” Frame support Dolby Atmos? Samsung: Thank you for staying connected, Graeme. Upon further checking directly from our website, our 2022 Frame TV's support Dolby Atmos. You can check this link: [link removed] Me: If you search the above Dolby Atmos is emblazoned everywhere!!! But look at last years Samsung advertDolby Atmos is nowhere to be seen unfortunately.Moderator Note: Modified in accordance with the Community Code of Conduct

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

We have a sonos playbar that has suddenly stopped working. We believe it may have stopped working because it was accidently turned up too loud.At present, we can’t even get any power lights to come on, we have tried a different cable and a factory reset but it’s still the same.Having spoken to Sonos support this afternoon because it is out of warranty all they have offer is 30% of a new product, which is not an option, we can’t afford it!They have also requested we send them the old product back before they will give us the discount code, which I expect is so they can repair it and sell in on as a refurbished item on their website for £349! This seems to be a complete scam to me!From reading through various conversations on this website it appears to be a common fault that they know about and there must be a way to fix it, we would definitely prefer to get it repaired.Is this something anyone else has encountered before? 

Hi All,it would be so cool to have a Mini-Controller / Now Playing screen app for the apple TV.ThanksJesko

I ordered in April with a May 6 shipping date. It has been “preparing to ship” since the 6th. Has anyone ordered an amp of late and are you on the same delay? Not a huge deal but I have an all new music room set-up and all that is missing is the amp. 

I have a Sonso Surrund sound system on my in-house wi-fi and I want to set up 2 Play One speakers at my pool on another wi-fi how do I do that? 

Hi Guys Anybody know (or suspect) if Sonos will support real Dolby Atmos in the future? By ‘real’ I mean a 7.1.4 setup. It could be with the Arc acting simply as the front left-right-center, and then a slew of Ones or Fives as rear, side and height speakers.  Could that be done via a firmware update? Is it likely? I have a setup right now with the Arc, two Subs and two Ones for movies. It’s great, but real Dolby Atmos it is not:-) Kind regardsMads   

I have the Arc, Sub, and Sonos 1 in a surround setup, connected to an LG CX via eArc. Previously I had the PS4 outputting Bitstream (Dolby), and Sonos reported Dolby Digital 5.1.The fix that added LPCM to Sonos Arc recently went live, so I updated PS4 Pro to output PCM, and the HDMI input on the TV to PCM. (The output remained Passthrough). After doing this, the System Status page for Sonos shows Multichannel PCM 7.1.However, I now get no rear surround audio in games like Assassin’s Creed Valhalla. (It’s not faint, there’s really none.) I get the full surround experience if I change it back to getting Dolby Digital 5.1. On the PS4 Home screen, I do get sound from the rears in PCM 7.1, albeit very faintly, compared to Dolby Digital 5.1.Does Sonos not downmix the extra channels properly? It’s kinda bad that a higher fidelity signal sounds worse.

Hello all,I know Sonos can't currently use speakers as left and right channels, but with the last few updates and being able to control things like height channels it got me thinking.  It would be nice if you could add play 5's as independent left and right channels and if paired with an arc or beam would drive the audio accordingly (like how it processes the rear surround sound).  I've looked around at some of the threads but haven't seen any that really discussed if it's more company direction or audio engineering issues that they don't push for that.My current set up (pics below) is Arc, gen 3 sub and two play 5's as rear.  The play 5s for rear are overkill (and awesome) for movies but we listen to alot of music in the common area and they're great for that.  Instead of a dedicated theater room we went unconventional and threw a UST 4k projector (120") in our livingroom.  The wife wanted a clean set up which is why we went with Sonos.  The Arc and rear surround sound is solid, but t

I’ve had my Sonos Arc for about a year now and it was working just fine up until about a week and a half ago when it just completely stop putting out sound from the TV. I reset the Arc to factory settings and went through the setup process again and everything goes smooth until I get to “Use your TV remote to turn on TV speakers in sound settings.” When I hit test connection it says “TV speakers not connected.” Not sure what to do, I’ve unplugged all other hdmi cables, the TV is an LG C9 if that helps.

People are talking all the greatness of the Arc, my system started with the Playbase!I was wondering why Sonos got of the Playbase and the play 3’s.