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gburlingame
Contributor I
May 6, 2022

SUB gets out of sync after update to 14.6 - bass is delayed making it sound like reverb

After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC.  When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit.  Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.

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32 replies

Contributor I
June 24, 2022

I feel like I'm having this issue as well.

My set up is beam (connected via gigabit eth), 2x one sl's (no eth) and a gen 3 sub (no eth).

Before buying the sub today, I've noticed no lag between the beam and the ones but after connecting the gen3, there is noticeable lag from the sub.

I tried disconnecting the eth from the beam but that didn't seem to make any difference. Lag is present listening to Spotify service within Sonos app, streaming directly from Spotify and using the Spotify app from within the tv. I haven't noticed lag when using non-music sources but I think it's harder to notice it compared to a constant beat of a song. 

Pretty pissed off though. This gear ain't cheap!

 

V14.10

Lyricist I
July 4, 2022

Same issue here

arc, sub gen 3 and 2 Sonos play 1’s for surround.