Spaces & Setups

I have tried so many ways of getting the app to recognize my existing system and it still does not. I still have 2 Play 1 speakers that will not connect and when they do, a new bogus room is created and the other one is connected but system does not see it. How can I move this speaker from bogus Family Room 2 to Family room, as well as get the other one to be seen? This is the closest I have gotten to having a normal system after the app update!When will SONOS revert back to the old app??? This new one is horrible!!Thank you

good morning, Good morning, I have a Samsung neo QLED TV, with a Sonos Beam connected through the E arc port, however frequently when I turn the TV on the TV has reverted to TV speaker and it is not possible to play any sound through the Sonos beam despite going on the device connection which shows the Sonos background.  the only way to reconnect is to completely disconnect everything and reconnect, which is extremely frustrating as the beam is on the wall with all the cables hidden in the wall, which means taking the TV off when it happens.  any ideas? 

When connecting Era100 to TV. I only get the background music and NOT the voice. .. Why and How to fix it?

As lots of people know Tidal ditching MQA and moving whole library to FLAC ( finally) is that mean that we will finally enjoy Tidal in high res? Also they moving to dolby atmos and getting rid off Sony's 360. Anyone have more info about this?

Hi - I am looking for some advice on adding some Sonos speakers to my kitchen dining room, and would like to figure out the best arrangement?The room is approximately 6.7m long and 5.0m wide (though only 3.8m wide for the last 1.7m of length..), with a really high 3.1m ceiling. Half of the room is a kitchen with an island, with the other half a round dining table and couple of chairs separately. Floorplan attached though dining are is an old plan.I was thinking an Era 300 for the kitchen area on a shelf on the back wall and another Era 300 in the dining area on a stand. These are indicated by the circled red crosses on the floorplan below. But would appreciate some advice on whether this is the right balance - overkill or not enough?(Also note, no option to add ceiling speakers or anything built in, as the room is finished)Thanks in advance for any help!  

I’m unable to add Qobuz as a service to Sonos. It fails in the new app and desktop app. No error code just says unable to add.Anyone else having this issue or anyone able to add Qobuz to sonos recently?

When I have attempted to connect my Sonos account to the Jazzed service, the following error message gets returned: Invalid parameter: redirect_uriHas anyone else encountered this issue and, if you did, what did you do to work around it?

With Tidal, the “Artist Radio” hasn't been working since the software update. It now only shows a Playlist of songs, but no way of playing them, short of clicking on each individual song. And then it only plays that song and nothing else.  Please help.

Hi everyone! I have an amp and four passive speakers in my living-room. They’re OK but I would like to replace them with two sonos speakers, so I can integrate them in my Sonos system. I have a projector and a TV connected to one Android box. I do everything there: connect to Spotify and other music services, stream films, watch TV… Which options do I have?Thx, regards

My Sonos app on iPhone 14 constantly does not recognize my bean gen 2 . I constantly have to reset the beam by going through the set up process. This happens constantly. How can this be resolved. Thanks in advance.

Sonos have chosen to “leak” the details of this update to a third party and published a teaser that suggested we would see a major update this week but, as has become normal, have failed to communicate what is happening directly to the users most impacted.All of this goes to prove, to me at least, that Sonos does not care about me the user and my investment in their technology. We are now in the 11th week and Sonos still cannot get their act together and communicate properly.

I have the old connect:amp so I am unable to upgrade my sonos.  The connect amp is connected to 2 hardwired speakers.  I just want to confirm that I can get the Amp to replace the Connect Amp.  It looks like it has the same features and then I can probably upgrade. 

Ref.   https://play.sonos.com/en-us/browse/services/130823 pops up https://www.90s90s.de/https://play.sonos.com/en-us/browse/services/82183 pops up https://www.80s80s.de/https://play.sonos.com/en-us/browse/services/61191 pops up https://www.audible.com/https://play.sonos.com/en-us/browse/services/46343 pops up https://www.mixcloud.com/where others like Apple Music, MyTunerRadio, Sonos Radio (of course) or BBC Sounds are working fine within the intended one tab confinement. When will these (and other similar examples) work within the new web app instead of having to go to their homepage to airplay to Sonos? ...or cast to poorer-sounding alternatives like Google Home?If Mac and Windows controlling are on the way out (maintenance mode) then the web app needs to shine and there is plenty of space for improvement ...including different background colors (for once). ...or is this geek doing something wrong? (latest Chrome on latest macOS on relatively new macbook air on decent fiber-optic br

Recently started having issues with playing music from Apple Music via the Sonos App. Here are steps I’ve already taken to no avail.tried removing Apple Music connection and reconnecting the service.Deleting the Sonos App and reinstallingUsing Alexa voice control will play random music from Apple Music on Sonos, but when I ask to play specific music genres/titles, returns an error saying song cannot be found.  any suggestions on how I can troubleshoot?TIA

I sent this to the BBC at the beginning of July:YOUR ENQUIRY:Feedback Summary - Sounds stopped working Feedback Description - Up 'til 23/6 BBC Sounds was working through my SONOS system but it abruptly stopped and all attempts to access it since have failed. I can listen to R4 via the MyTuner addon to my SONOS controller. I have tried uninstalling BBC Sounds on SONOS but when I try to reinstall and connect I getCheck your network connectionThere was a problem getting started. Please check your network connection, then try again.This persists.  They replied with generic system advice and suggested getting in touch with Sonos if this didn’t work. I tried various things and described the results:Hi,I have tried the advice in the last reply you sent but, as I thought, it didn't help.I am convinced that it is a problem with the BBC Sounds App on SONOS and not my equipment or setup because:1. It was working well and then suddenly it stopped as I previously reported. 2. I was talking to a fri

I’m moving into a new home and looking for advice on multiple sonos products before buying.  Thanks in advance for any help you can provide!Primary listening room is an open concept living/dining/kitchen area (~35’x35’ with 20’ ceilings).  65” LG TV with E-Arc connection wall mounted.  Was considering the Arc speaker connected to this TV with E-Arc cable and supported by the Sonos sub.  I have a hard line ethernet cable run to this wall from the office if you suggesting plugging it into the Arc sound bar.  Rear surrounds would sit much further back in the room and likely higher on some cabinets.  Debating between Era 300s and Fives for the rears.  This primary room will be for TV watching, movies, and streaming music.  I’d like this room to be hands free and voice controlled completely if possible.  I’ve had high end setups in the past but i’m trying to simplify this time.  Focusing more on voice control with no remotes or phones needed.I’m considering an Era 100 in the master bedroom,

Hello! If i pair my Sonos Arc with a One, will the sound still be in dolby atmos (Apple music) in the Arc or not? Thanks in advance for your answers and sorry for my bad english...

Does anyone know which is the best Sonos product to use to connect my Arcam Solo CD Player up to with reasonable ease?Would it be a Port? If so what are the best connections?

I recently purchased a second Sonos 100. When I had one, everything worked fine. Now that I have two, the system is very unstable, needs resetting daily, the reset process is inconsistent and the outcome is variable. The best I can hope for is that I can push directly from Apple Music, but often the two speakers aren’t listed as an option. I have uninstalled and reinstalled the app, created a new user account, done multiple factory resets. Nothing seems to work. Any stable solutions? I also read on here that you can’t actually set two Sonos products as an integrated system, you need a minimum of three. Is this true? All in all, very disappointing as the sound quality is good but only then the system periodically decides to work.    

So I’ve had this very odd problem for a while now where I can’t get DTS-HD 5.1 to work on my beam gen 2. I’m aware that sonos products doesn't support DTS-HD or DTS-X, but as I understand it when playing a blu-ray with dts-hd 5.1 for example the speaker should output it as PCM 5.1. Here’s the thing tho, I have discs supporting everything from mono dts-hd to dts-x and and they all work perfectly except for 5.1 specifically.If I’m lucky I’ll get functioning sound with the occasional clipping, but most of the time there’s just no sound at all. Again, DTS-HD 5.1 is the only file that doesn't work.For reference I’m playing the discs on a Sony x800m2 and passing the audio through an LG CX to the Beam gen2.Good day

I finally got around to looking into how to get my personal music library set up with a NAS.  I see many posts from 2 months ago.  What is the latest?  I need to purchase a NAS - what to get?  2 months ago people were using SonoPhone for Sonos and could not go back to the original app Sonos S1 Controller.  Catch me up please.  I welcome your advise and tips.Thank you.

Hey there,i could not find an answer to this yet, so i thought i might try it up here.Is there any way to restict my sonos port to only play analog-input?We’re using it at our bar and we dont want our sonos to accidentally play a stream because of copyright problems.

In an ideal way I was looking too play audio through a pair of Sonos era300’s or fives from my Samsung series 7 tv. But it dosnt seem that easy. I’ve looked at an Arc and mini sub but I’ve been told it’s a good set up for theater tv but not brilliant for streaming music.I’m also looking to stream from my Mac or iPhone to the tv and audio out of era300’s or fives. Open to suggestions. thanks

My husbands app on his iPhone is not finding our two Sonos speakers but they work fine on my phone. How do I get him connected?

Will these work with the ERA 300? I need longer cables than the ones included and don’t like using extensions. TRD Figure 8 Power Lead 3M - Black Angled 2 Pin IEC C7 UK Plug TV Power Cable Compatible with PS5, Xbox Series X, Samsung TV, Sony TV, LG TV, Panasonic TV: Amazon.co.uk: Computers & Accessories