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Continued issues with "NEW" app and existing system

  • July 19, 2024
  • 3 replies
  • 91 views

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I have tried so many ways of getting the app to recognize my existing system and it still does not. I still have 2 Play 1 speakers that will not connect and when they do, a new bogus room is created and the other one is connected but system does not see it. How can I move this speaker from bogus Family Room 2 to Family room, as well as get the other one to be seen? This is the closest I have gotten to having a normal system after the app update!

When will SONOS revert back to the old app??? This new one is horrible!!

Thank you

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3 replies

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  • Trending Lyricist I
  • 25 replies
  • July 19, 2024

You can revert back to the old version:

 


press250
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  • Prodigy III
  • 633 replies
  • July 19, 2024

Heads up: the v16.1 app on both Android and iOS no longer works if you’ve installed the v16.3 firmware released earlier this week.

 


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  • Headliner I
  • 463 replies
  • July 20, 2024

16 July firmware doesn't only blocks v16.1 app, it blocks all your system.

Don't upgrade