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Contributor I
Jul 19, 2024 12:58 PM UTC
Question

Continued issues with "NEW" app and existing system

I have tried so many ways of getting the app to recognize my existing system and it still does not. I still have 2 Play 1 speakers that will not connect and when they do, a new bogus room is created and the other one is connected but system does not see it. How can I move this speaker from bogus Family Room 2 to Family room, as well as get the other one to be seen? This is the closest I have gotten to having a normal system after the app update!

When will SONOS revert back to the old app??? This new one is horrible!!

Thank you

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3 replies

Trending Lyricist I
Jul 19, 2024 3:25 PM UTC

You can revert back to the old version:

 

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press250
Prodigy III
Jul 19, 2024 3:54 PM UTC

Heads up: the v16.1 app on both Android and iOS no longer works if you’ve installed the v16.3 firmware released earlier this week.

 

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Headliner I
Jul 20, 2024 12:12 PM UTC

16 July firmware doesn't only blocks v16.1 app, it blocks all your system.

Don't upgrade 

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