Spaces & Setups

Hi, hope to be part of community as soon as the gen 2 will be read. I have selected the Five Model but I have a question. Apart for In Home use that is quite clear (WiFi, connection, app, etc.), I plan to use the speaker with my new Philips PPMax portable projector connected via mini Jack line in input. In vacation I don't have access to WiFi or net connection except the one on my portable phone or tablet. The question is: this speaker works or can be used without WiFi connection using the line in input? I don't want to buy something that I can't use outside home (price very High) but Five is actractive because alone can work as stereo speaker...  Thanks to all Rino

I have a Play 1 and Play 3 and this morning the S1 app said my system is no longer compatible and I would need to upgrade to S2. My understanding from the Sonos website is that I don’t have to upgrade but it seems that is wrong. I’m basically stuck on one playlist because it won’t let me access the controls. Do I have to upgrade or do I have other options? 

I’ve had my arc now for nearly two weeks and it randomly wakes up my TV.  I’ve proven its the ARC because before I had the ARC and just now reverting back to my beam, I don’t have this problem.  I’ve googled and tried all manner of things including: Powering off TV, disconnecting it from mains and reconnecting the HDMI to other ports and reconnecting Removing batteries from the remote control Disabling powering on using Mobile Removing the TV from the Samsung Smart things app Trying different HDMI cables I see a lot of people who owns this TV have this issue but none that have been, what appears to be, triggered by the Arc. https://us.community.samsung.com/t5/Qled-and-Frame/Samsung-Q70R-TV-turns-on-by-itself/td-p/827155/page/9   Am I a loner on this one? I want to keep the Arc but it seems ludicrous to have to change my TV as well.

How do I find out if my Connect is Gen 1 or Gen 2? Thanks.

How to delete/modify a room group in Sonos 2 on iOS ?

Hi All, I currently have the Sonos Beam and 2x Play:1 acting as rear speakers with a Sonos Connect driving an active sub for 5.1 sound. System works well for movies, but our room has now changed.   Can I remove the PLAY:1's and replace with a Sonos Connect:AMP to act as rear sound with the beam? Configuration would be: Beam (Front Left & Right) Connect:AMP - (with 2x Rear ceiling speakers) Connect - Driving Active sub One thing I have notice with my current setup is that I must control the volume via the app to have both the Beam with rear (Play:1’s) and sub work together (grouping). If I control the volume via the TV, the Beam with rears will change while the sub volume doesn't alter. Will this happen if I move to the above setup (Connect:AMP driving rear sound)?   Also if I was to replace the Beam with the new ARC will the above still be doable? Cheers Wayne

Hi -  I own a sonos playbar and have it mounted on the wall with on the sonos playbar bracket.  I am interested in the Arc and wonder if it could be mounted on the playbar bracket?  

Just would like to ask those who has upgraded from Beam to Arc or those who own both items, if playing the same track from the same source, how they compare in terms of loudness? For example if I play a track on the Beam from Spotify and set the volume as 50%, then at about what percentage for the Arc to give the same loudness?

I still have and use my 2 CR200’s.  There is no Sonos replacement under the Trade Up program.  I have 10 Sonos Amps, so I intend to continuing updating my system as new software becomes available.  What other devices can I use to replace the CR200’s once they become obsolete? I start playing my Sonos system with commands to Alexa and 8 Echo Dot’s throughout my house.  I use the CR200’s in their docks to adjust things I can’t do with Echo Dots - change an individual zone volume, visually check to see what is playing, add or drop a zone from an area group, etc.  While I can do all these things from the Android app, I don’t carry a phone with me around the house. (In our house the phone goes in a cradle at the door -- no checking email at dinner.) I really like the fact that I can just set the CR200 in it’s cradle and it stays charged.  I can pick it up to use it and then put it back and forget it when I’m done. So, what to do?  I have an Amazon Fire HD 8, but it is much bigger than the C

We installed a Sonos Beam-based surround sound system onto our Sony TV recently and have found many times that after turning off the TV, when we turn it back on, we get the Android start up screen, and the TV has to reboot. Any one else have this issue?

My specs: TV: Samsung MU7000, Bitstream, DD+ App: Plex on TV app Sonos system: Arc + One SL's Phone: iPhone XS Max Problem: Navigating in the Sonos app > System > About My System the Audio In displays Dolby Atmos (DD+) while playing the Dolby test. When the test played the upfiring speakers sound I heard the sound coming from the rear speakers instead. I walked up to my Arc to verify that no sound was coming from it at all. Expectation: If my Sonos app shows Dolby Atmos (DD+) I expect my system to output whatever is displayed   Makes me question what determines what gets displayed in the Audio In section, and whether or not I’m actually receiving true Atmos. Especially since it displays Dolby Atmos (DD+) as I’m playing Jack Ryan on Amazon Prime

How  to play DJPro through Sonos System ?

My wife and I have exactly the same iPhone XR and she has been able to download the app S2 to her phone. Not only can I not get S2 from Apple App Store,   S1 won't now load either onto my iPhone.  Her S2 app is working well , it is also loaded on a IMAC, and 2 iPads. We have 9 Sonos S2 compatible units and on my account records 1 item (s2 incomparable) , that even shown is not live or used (was thrown away some ti e ago).   My Phone past Sonos software (that was working ok until two weeks ago) was deleted in the new S@ set up mode and  so now I have a phone that can't play any sonos units, as I have no - working app.  Can someone please help ?

I cannot get past the Terms of Use screen to finish installation of the S2 app. No "Accept" button is available. Thanks. 

I have a new 2019 65” Samsung QLED TV just installed with the new Sonos ARC Soundbar. The soundbar worked great until the cable box was connected.  It said there was a conflict with the another connected device.  The Sonos was plugged into the HDMI ARC port and the cable box in HDMI port 1.  We changed the cable box to all the other HDMI ports and had the same problem.  I have spoke with Sonos and they said to plug the soundbar directly to the TV.  That’s not an option since the TV does not have any inputs outside the one connect box.  I have spoke with Samsung and they say it is not a Samsung issue.  I have family members with the same Samsung one connect box with other make soundbars plugged in without issue.  Do anyone else have this problem or a possible solution??

How do I find out if my connect and connect amp are gen 1 or gen 2

Hi there    I’m considering buying the new Arc and also, upgrading my tv.  how important is it, for my new tv to have eArc capability? what about hdmi 2.1? what sort of functions of the Sonos Arc will not be available to me if my TV doesn’t support eArc/HDMI 2.1?   Thank you.    

Hi i have update the app to S2 today, my play1 works fine however my Beam has a flashing white light.  I have tried to reset by unplugging the power and holding down the button on the back and plugging back in the power and holding for 30 seconds but it still flashes.  I have even reset my router at home, plugged in Ethernet cable to the router but still nothing.  The Beam is not getting an IP address and won’t reset, what do I do? thanks 

Is anyone else frustrated that Sonos doesn’t support stereo pairing for Move over Bluetooth?   I purchased a move with the intention of getting another in the future to have stereo outdoors but no support!    I hope to see this resolved with an update on the near future!   good day! 

I know that I can continue to use my ZonePlayer once it’s been put into recycle mode. My question is: I’d like to give it to my brother in law to try out Sonos by connecting it to his existing stereo - would this work for him? If he has his own Sonos account and adds the ZonePlayer to an S1 app?   Nevermind - should have a read a bit more closely! Continue using your old product, give it to someone else for a second life, take it to a certified e-recycling center, or return it to us.

What has changed with the S2 update , my speakers sound much worse than they used to, they seems to lost the depth of sound and bass - I have Ones and Beams - the beams sound ok with tv but when playing music both the Ones and the Beams dont sound anywhere near as good as they did before the update.   Is this a clandestine move to get me to buy a sub ?

Is it possible to get sound coming out of Sonos Amp - driving 4 speakers Sonos Sub - connected wirelessly Sonos Arc Can I get music to play from them all as well as getting whatever is on the TV playing through all the speakers too? Ta

Hi -- I apologize if this has been asked before, but I couldn’t find it posted (at least recently).   I have a 5.1 surround setup with a playbar, sub (the old version) and two play:1’s. Would replacing the playbar with an Arc work pretty seamlessly? Or do I need the newer Sub to go with the arc?   Thanks for any help!  

Could we have release notes for v12? With new features and improvements? Any news on SMB support, library size, STP?  

Hi, I bought a single Sonos 5.  I read somewhere that when placed horizontally, it automatically detects and adjusts the way the speakers project the stereo mix -- something like there will be a wider stereo spread.  Is this true, does the speaker “know” it’s horizontal?  Or is it just a wider “spread” because the drivers and now aligned horizontally?