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RonEden
Avid Contributor I
June 27, 2020
Question

Arc soundbar

Hi there 

 

I’m considering buying the new Arc and also, upgrading my tv. 
how important is it, for my new tv to have eArc capability?

what about hdmi 2.1?

what sort of functions of the Sonos Arc will not be available to me if my TV doesn’t support eArc/HDMI 2.1?

 

Thank you.    

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    9 replies

    Airgetlam
    Airgetlam
    June 27, 2020

    Fairly important, even more so if you plan on using Apple TV. 

    HDMI 2.1 contains eARC. Or vice versa.

    Without HDMI 2.1 in your TV, you likely won’t get any Atmos content, which requires both ARC and a minimum of Dolby Digital Plus. 

    Bruce
      Bumper
      Bumper
      June 27, 2020

      Ron,

      FYI  these 2 threads regarding issues with the ARC caveat emptor

       

      https://en.community.sonos.com/home-theater-228993/sonos-arc-muddy-bottoming-out-bass-6842379

      https://en.community.sonos.com/troubleshooting-228999/sonos-arc-post-build-58178180-6843904

       

      RonEdenAuthor
      Avid Contributor I
      June 27, 2020

      Fairly important, even more so if you plan on using Apple TV. 

      HDMI 2.1 contains eARC. Or vice versa.

      Without HDMI 2.1 in your TV, you likely won’t get any Atmos content, which requires both ARC and a minimum of Dolby Digital Plus. 

      Thank you!

      RonEdenAuthor
      Avid Contributor I
      June 27, 2020

      @Airgetlam 

      read both threads and though I cannot say I completely follow all the terminology mentioned there, would you say that there are many bugs in the Arc, making it an inferior product?

      Bumper
      Bumper
      June 27, 2020

      @Airgetlam

      read both threads and though I cannot say I completely follow all the terminology mentioned there, would you say that there are many bugs in the Arc, making it an inferior product?

      There are an unknown number of users having issues. First attempt by Sonos didn't fix it according to some. You may or may not have issues or listen at a volume to hear it. No idea if there are many or any bugs. But thought you should be aware of the issues some are having to inform your decision. 

       

      Airgetlam
      Airgetlam
      June 27, 2020

      I have two Arcs, and am having no issues whatsoever. I suspect many of the issues being experienced are due to the TV sets, or the devices feeding the TV sets. Having eARC removes much of that as a potential issue, but it’s clear that some folks are having some sort of potential software issue, which I am not.
       

      Having been an owner of Sonos devices for a long time, as well as being familiar with software development, and having seen Sonos address these rare type of issues in past (only one time that I can recall, offhand), I have every confidence that they’ll be able to track down what those folks are experiencing, figure out if it is an issue in Sonos’ software, and if so, resolve it as soon as possible. 

      Bruce
      Bumper
      Bumper
      June 27, 2020

      I have two Arcs, and am having no issues whatsoever. I suspect many of the issues being experienced are due to the TV sets, or the devices feeding the TV sets. Having eARC removes much of that as a potential issue, but it’s clear that some folks are having some sort of potential software issue, which I am not.

      Do you use a sub with your arcs? 

       

      Airgetlam
      Airgetlam
      June 27, 2020

      Indeed, I do. And both also have a pair of PLAY:1s as surrounds. 

      Bruce
      Bumper
      Bumper
      June 27, 2020

      Indeed, I do. And both also have a pair of PLAY:1s as surrounds. 

      So Ron FYI the arc sound issue/defect/bug appears to be present primarily with folks who do not own subs. 

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